bar tender resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Technologically-savvy person with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions.
Skills
Health Codes Compliance
Outstanding Customer Service
Alcohol Ordering
Suggestive Selling
Anticipating Guest Needs
Safe Serving Knowledge
Hospitality and Guest Service
Bar Operations and Logistics
Multitasking and Prioritization
Monitoring Alcohol Consumption
Cash Handling and Management
Responsible Serving
Handling Difficult Customers
Supply and Inventory Maintenance
Age Identification and Compliance
Interpersonal Relationships
Customer Service
Documentation and Reporting
Excellent Communication
Progress Reporting
Computer Skills
Listening Skills
Multitasking and Organization
Attention to Detail
Team Collaboration
Service Recommendations
Handling Customer Complaints
Estimating Accuracy
Calm and Professional Under Pressure
Building Customer Trust and Loyalty
Issue and Complaint Resolution
Verbal and Written Communication
Data Entry
Customer Data Confidentiality
Customer Account Management
Understanding Customer Needs
Upbeat and Positive Personality
De-escalation Techniques
Responding to Difficult Customers
Call Documentation
Creative Problem Solving
Experience
Bar Tender, 05/2020 to 11/2021 Mcguirewoods Llp – Los Angeles, CA,
Upsold customers from shelf to premium brands to help boost sales.
Balanced daily registers and generated sales reports.
Recommended drinks to patrons based on preference, pairings and special promotions.
Kept track of bar tabs and transferred open tabs to the next person taking over after a shift.
Completed regular bar inventories and daily requisition sheets.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Maintained list of ride services for inebriated customers to safely transport to destinations.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Monitored bar inventory and promptly restocked low items before depletion.
Arranged bottles and glasses behind bar to make attractive displays.
Neatly sliced and pitted fruit for garnishing drinks.
Greeted frequent visitors by name and explained new promotions.
Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Mitigated behavioral issues and liability related to customers' excessive drinking by either making sure someone in their party was responsible for driving or calling a taxi service to bring them home.
Business Development Coordinator, 04/2018 to 03/2020 Lexus Of Maplewood – Maplewood, MN,
Maintained customer database, ensuring prospective clients are accurately entered and follow ups are scheduled.
Conducted follow-up phone calls to prospective clients to assist sales team with meeting deadlines and exceeding goals.
Assisted sales team with marketing and building relationships to grow targeted sales channels.
Managed list of networking events and scheduled sales staff member attendance to proactively identify potential leads.
Effectively built relationships with both established and potential customers.
Set up potential client contacts, cultivated relationships and followed through on service needs.
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Accomplished Business Development Representative offering expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases hard sales numbers.
Supported sales management initiatives to optimize business development.
Stayed current on company products and services to provide top-notch expertise to customers.
Worked with current clients to assess needs and develop improvement plans.
Recommended product changes to enhance customer interest and maximize sales.
Prompted customers to switch from competitor products by identifying and filling gaps.
Restaurant Waitress, 04/2016 to 06/2019 Finns Irish Pub – City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Service Advisor, 05/2017 to 04/2018 Stanley Subaru – City, STATE,
Explained amount for expected services and provided detailed answers to customer questions.
Recommended additional, useful services to customers, which helped to increase overall sales.
Welcomed incoming individuals and ascertained needs by asking open-ended questions.
Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
Contributed to business growth by confirming customer satisfaction with service and quality.
Handled telephone inquiries regarding appointments and work in process.
Documented and scoped actions taken to resolve issues after service calls.
Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Responded quickly to customer concerns and complaints, typically within the hour.
Consulted with clients to outline options and obtain permission to proceed with service.
Updated customer accounts in computer system, submitted payments and changed personal details.
Produced repair and installation orders and updated master schedule with assignments.
Collaborated with Sales staff to help close deals and deliver goods during peak buying periods.
Education and Training
High School Diploma: , Expected in 06/2015 to Mount Desert Island High School - Bar Harbor, Maine , GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.