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Banquet Server, food expo Resume Example

Resume Score: 80%

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BANQUET SERVER, FOOD EXPO
Summary

I can do anything. if you're willing to put in the work and have the motivation to never quit you'll get where you want to be and I live by that. I've worked hard my whole life and i'm not stopping now. 

Skills
  • Decision-making skills
  • Social perceptiveness 
  • Prioritization
  • Critical thinking
  • Energetic
  • Dedicated
  • Disciplined
  • Strong work ethic
  • Responsible
  • Diligent
  • Organized 
Experience
03/2018 to Current
Banquet Server, food expoThe Country Club at Muirfield Village - Dublin, OH
  • Ensured full guest satisfaction at all points during dining experience to promote customer satisfaction and loyal base of business.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Checked on all tables at appropriate intervals to refill drinks and respond to requests.
  • Arranged each place setting attractively with correct dishes, silverware, wine and water glasses and verified all items were clean and free from water spots and chips.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Manually placed reservations answered by phone and email into reservation book.
  • Calculated charges, issued table checks and collected payments from customers.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Prepared banquet rooms for use, including adjusting lights, sound volumes and room temperature, ensuring comfortable experience for guests.
  • Checked that all food trays contained the required items and transported each from the kitchen to the banquet hall. 
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Assisted kitchen staff in delivery of proper food counts by determining number of food items required for complete service.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food, removing dirty containers and monitoring potential avenues of contamination.
  • Vacuumed carpets and swept floors to clear of debris.
  • Prepared banquet room for next function by resetting room according to supervisor's specifications.
  • Guided guests through menu options while demonstrating thorough knowledge of food, beverages and ingredients.
  • Stocked newly delivered inventory in storage, kitchen and food prep stations.
  • Recorded orders and partnered with [8-10] team members to serve food and beverages.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced concerns to management for full resolution.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Cleaned multiple areas of facility ranging from windowsills and floors to storage areas and service refrigerators.
  • Resolved complaints from guests by listening to issues and notifying restaurant manager.
  • Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
  • Guided guests through dining rooms and provided needed assistance, including handing out menus, checking coats and retrieving high chairs and booster seats.  
08/2017 to 03/2018
Cashier, cook, carry-out, server Bob Evans - Powell, OH
  • Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee.
  • Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.
  • Maintained current menu knowledge to provide accurate information and help customers make selections.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked that all food trays contained the required items and transported each from the kitchen to the banquet hall. 
  • Checked menus to verify current selection availability and cleanliness.
  • Guided guests through dining rooms and provided needed assistance, including handing out menus, checking coats and retrieving high chairs and booster seats.  
  • Made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maximized table turns and rotated seating for optimal guest satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced concerns to management for full resolution.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Established floor plans to streamline seating and wait staff traffic and maximize floor space.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Cleaned multiple areas of facility ranging from windowsills and floors to storage areas and service refrigerators.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Ensured full guest satisfaction at all points during dining experience to promote customer satisfaction and loyal base of business.
  • Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.
  • Checked on all tables at appropriate intervals to refill drinks and respond to requests.
  • Organized and maintained inventory area during periods of downtime to promote accuracy in finding items.
  • Arranged each place setting attractively with correct dishes, silverware, wine and water glasses and verified all items were clean and free from water spots and chips.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Stocked newly delivered inventory in storage, kitchen and food prep stations.
  • Resolved complaints from guests by listening to issues and notifying restaurant manager.
  • Trained [6] new employees on proper food handling, guest expectations and restaurant protocols.
  • Vacuumed carpets and swept floors to clear of debris.
  • Guided guests through menu options while demonstrating thorough knowledge of food, beverages and ingredients.
  • Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
09/2015 to 07/2017
Food Preparation WorkerDream Dinners - Powell, OH
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Protected food from spoilage by storing according to safety procedures.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Maintained knowledge of current product locations.
  • Gave every customer immediate and undivided attention.
  • Identified items in stock for first use to decrease waste and reduce profit loss.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Delegated tasks to team members to optimize productivity.
  • Broke down heavy pallet loads of cases, boxes and bags.
  • Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at later date.
  • Swept floors and maintained sweep logs.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Handled and bagged groceries carefully and according to customer preference.
  • Offered product recommendations when appropriate.
  • Greeted all customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Offered product samples, answered questions and suggested products.
  • Vacuumed carpets and swept floors to clear of debris.
  • Cleaned multiple areas of facility ranging from windowsills and floors to storage areas and service refrigerators.
  • Stocked newly delivered inventory in storage, kitchen and food prep stations.
  • Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
  • Served shoppers in a prompt, courteous and friendly manner.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
05/2013 to 08/2016
Baseball UmpireOlentangy Patriot Little League - Powell, OH
  • Made calls according to the rules of the game and [Type] league requirements.
  • Compiled scores, statistics and other athletic records for verification purposes with high degree of accuracy.
  • Executed high-pressure decisions, including awarding of points and imposition of penalties under time constraints.
  • Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
  • Fostered sportsmanship among players and coaches to minimize in-game conflict.
  • Managed behavior of players, coaches and crowd to facilitate gameplay.
  • Assisted new referees with training and learning specific game rules and regulations.
  • Umpired over [200] games between [2013] and [2015].
  • Maintained punctual and efficient games by starting on time and making quick and accurate calls.
  • Adhered to and enforced game rules and regulations.
  • Assessed the skills and rule understanding of other umpires.
  • Conferred with coaches, players and umpires to discuss calls and disputes.
  • Maintained professional composure and calm demeanor when making tough calls and handling challenging situations.
  • Managed safe and positive environment for players and spectators.
  • Imparted discipline to all team members and modeled good citizenship skills.
  • Reacted to complex game situations quickly and effectively.
  • Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
  • Educated youngsters between the ages of [10] and [16] on the rules and fundamentals for [baseball].
Education and Training
2018
High School DiplomaOlentangy Liberty High School - Powell, OH
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Resume Overview

Companies Worked For:

  • The Country Club at Muirfield Village
  • Bob Evans
  • Dream Dinners
  • Olentangy Patriot Little League

School Attended

  • Olentangy Liberty High School

Job Titles Held:

  • Banquet Server, food expo
  • Cashier, cook, carry-out, server
  • Food Preparation Worker
  • Baseball Umpire

Degrees

  • High School Diploma

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