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Banquet and Catering Supervisor Resume Example

Resume Score: 80%

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BANQUET AND CATERING SUPERVISOR
Professional Summary

Proactive and meticulous Banquet and Catering Supervisor with over 3 years of experience in Culinary and event industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Results-driven, goal-oriented and looking to leverage effective background into supervisor role. Was nominated and chosen as employee of the month twice and have numerous customers and World Arena employees that will be more than happy to provide a reference and acknowledge how hard working I am and how detail oriented I am when it comes to the set up and execution of an event.

Skills
  • Business development
  • Staff management
  • Budgeting
  • Data collection and analysis
  • Staffing and scheduling
  • Complaint resolution
  • Staff training and development
Work History
Banquet and Catering Supervisor, 02/2017 to 12/2019
Company Name – City, State
  • Educated 4 to 10 employees on menu updates and procedural changes.
  • Oversaw day to day activities of 3 to 5 employees in an entertainment and performing arts establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Accurately completed end-of-day financial tasks worth over $300 of cash and card transactions daily.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
  • Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
  • Maintained close working relationships with food and beverage director, head chef and banquet manager.
  • Monitored food preparation, production and plating for quality control.
Cook, 02/2017 to 07/2017
Company Name – City, State
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Ordered and received products and supplies to stock kitchen areas.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Communicated closely with executive chef and other cooks to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Recommended menu items for new dish development, holidays, special events and promotions.
Store Room Clerk, 08/2016 to 05/2017
Company Name – City, State
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Maintained productivity and accuracy while continuously lifting and unpacking over 50 pounds of food packages.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Collaborated with Store Room Manager to effectively cut down on defective items in storage and in shipments.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Volunteered to assist chefs with culinary projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 100%.
Education
Associate of Arts: Culinary Arts, 05/2017
Pikes Peak Community College - City, State
  • Graduated cum laude
Associate of Arts: Baking And Pastry Arts, 05/2017
Pikes Peak Community College - City, State
  • Graduated cum laude
Associate of Arts: Restaurant Management, 05/2017
Pikes Peak Community College - City, State
Certifications
  • SafeServ certification: Food Handling
  • OSHA certification: HACCP Certification
  • OSHA certification: Food Handling
Additional Information

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Resume Overview

School Attended

  • Pikes Peak Community College

Job Titles Held:

  • Banquet and Catering Supervisor
  • Cook
  • Store Room Clerk

Degrees

  • Associate of Arts : Culinary Arts , 05/2017
    Associate of Arts : Baking And Pastry Arts , 05/2017
    Associate of Arts : Restaurant Management , 05/2017

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