Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Well-grounded leader successfully optimizing control systems and building solid teams to meet business needs and achieve demanding financial targets. Good reporting, records management and interpersonal skills. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Excels in team leadership
  • Employee training
  • Business operations
  • Team management
  • Problem resolution
  • Relationship development
  • Communications
  • Inventory management
  • Team building
  • Organization
  • Customer service
  • Planning and coordination
04/2018 to Current
Bank Manager Citizens National Bank Sevierville, TN,
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Built strong rapport with new and existing clients to better serve financial needs and promote casino loyalty.
  • Oversaw cage operations for casino.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
04/2010 to 10/2017
Warehouse Worker Guida's Dairy Charlotte, NC,
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Loaded perishable and non-perishable goods into trucks for planned delivery schedules.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Accessed elevated products from safety cage to complete order processing requirements.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
06/2005 to 02/2010
Construction Manager Black & Veatch Corporation Cary, NC,
  • Provided tools and supplied to team of nine construction personnel.
  • Diminished costs, reviewed and qualified competitive subcontractor bids prior to contract execution.
  • Prepared cost and inventory reports and maintained accurate records using company work order reporting system.
  • Coordinated all phases of construction projects from inception to completion.
  • Saved money by overseeing cost-effective material sourcing and effective work orders.
  • Inspected sites before and after construction projects.
  • Trained construction teams on site-specific requirements, techniques and procedures.
  • Increased process improvement initiatives and troubleshot problems for corrective action to boost functionality and workflow.
  • Enhanced traceability by processing, reviewing and developed organization systems for project documentation.
  • Eliminated project lags by organizing works-in-progress and delegating tasks.
  • Maintained daily communication with vendors to drive forward progress of project.
  • Complied with operational standards and OSHA regulations.
  • Maintained safe work environment with zero accidents or lost work days.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Sustained safety protocols and provided proper, cost-effective and safe handling of equipment and materials.
  • Mitigated risk and coordinated plans and specifications to ensure compliance.
  • Monitored safety of all construction activities, making on-site personnel safety top priority.
  • Directed general contractor on required mock-up preparation.
  • Used Incident and Issues Tracking (IIT) system to document all onsite issues.
  • Supervised residential and commercial new construction and remodels.
  • Maintained quality standards and monitored work for corrective action.
  • Properly maintained all onsite equipment and vehicles.
  • Screened, selected and assisted with training new employees as part of robust on-boarding process.
  • Assisted project manager with bidding new jobs and projects.
  • Completed projects on time and within allocated budget.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Delivered status information on project progress to management team.
  • Assigned projects and tasks to employees based on competencies and specialties.
  • Maintained accurate records and prepared cost and inventory reports.
  • Estimated construction costs accurately, achieving consistent business profits.
  • Educated general contractor personnel on quality standards throughout construction process.
Education and Training
Expected in 06/2004
High School Diploma:
Gates Chili High School - Rochester, NY,

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Resume Overview

School Attended

  • Gates Chili High School

Job Titles Held:

  • Bank Manager
  • Warehouse Worker
  • Construction Manager


  • High School Diploma

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