LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Technical support services
  • Technical support background
  • Technical support and assistance
  • Supporting projects
  • Member service and support
  • Design support
  • Event support
  • Teacher support
  • Customer support experience
  • Product development support
  • Front counter support
  • Production support
  • Bakery display management
  • Marketing support
  • Skill building support
  • Sales support
  • Banquet support
  • Field support
  • Customer support needs assessment
  • Providing customer support
Education and Training
The Art Institute of California San Bernardino, CA, Expected in 06/2013 Associate of Science : Baking And Pastry Arts - GPA :
Crafton Hills College Yucaipa, CA Expected in : Nursing - GPA :
Experience
United Family Of Stores - Bakery Technical Support
Taos, NM, 01/2017 - Current
  • Collaborated with others to discuss new creative opportunities.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Delivered various bakery items to customer locations.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized Excel,Powerpoint and Microsoft Word to compile data gathered from various sources.
  • Answered 3 calls per hour to answer customer questions.
Self Employed - Lead Cake Decorator
City, STATE, 11/2001 - 01/2017
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Merchandised food, including garnishes for serving presentation.
  • Created attractive dessert trays for catering events.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Delivered various desserts to customer locations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Michelle's European Bakery - Head Cake Decorator
City, STATE, 01/2014 - 06/2016
  • Produced frostings and creams for cakes and other edibles.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Decorated cakes, cupcakes, cookies and special occasion trays.
  • Took custom orders from clients and provided accurate quotes.
  • Assembled, prepared, decorated and frosted average of 10-15 cakes per shift.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Cleaned display cases, utensils and working spaces to ensure sanitary work environment.
  • Designed cakes and cake decorations for all occasions.
  • Performed inventory and ordered more supplied and ingredients.
  • Trained new bakers on decoration processes.
  • Assisted other decorators in specialized designs.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
Stater Bros. Markets - Head Cake Decorator
City, STATE, 06/2002 - 05/2011
  • Produced frostings and creams for cakes and other edibles.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Decorated cakes, cupcakes, cookies and special occasion trays.
  • Took custom orders from clients and provided accurate quotes.
  • Assembled, prepared, decorated and frosted average of 30+ cakes per shift.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Cleaned display cases, utensils and working spaces to ensure sanitary work environment.
  • Designed cakes and cake decorations for all occasions.
  • Handled cash, credit card and check transactions.
  • Stocked shelves and ordered inventory when product stock became low.
  • Performed inventory and ordered more supplied and ingredients.
  • Assisted other decorators in specialized designs.
  • Created attractive dessert trays for catering events.
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Controlled spoilage by generating turn movement and maintaining monthly inventory.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Merchandised food, including garnishes for serving presentation.

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Resume Overview

School Attended

  • The Art Institute of California
  • Crafton Hills College

Job Titles Held:

  • Bakery Technical Support
  • Lead Cake Decorator
  • Head Cake Decorator
  • Head Cake Decorator

Degrees

  • Associate of Science
  • Some College (No Degree)

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