I am an ambitious, detail oriented, and driven person looking to continue growing with with Covid Check Colorado. I have a strong work ethic with 25+ years in customer service and management. I have the ability to thrive in either a team-based or solitary setting.
Ability to multi-task
Call center experience
Adaptive team player
Excellent organizational skills
First Aid-CPR Certified
Experience in leadership
Backup Lead 7/2/21 to 11/07/21
Tester 4/19/21 to 7/1/21
Lead a team of medical personnel coaching and professional development of both medical and administrative staff.
Ability to enforce company protocols and processes as passed down from HR and Regional Manager.
Models and teaches others all aspects of running a site.
Ensures site operational protocols are followed which include, but not limited to, HIPAA. guidelines, site safety and special Covid-19
related safety procedures.
Set-up and break-down of the site with help from Site Staff.
Troubleshoots potential technology issues.
Actively participates in the daily operations of the site by providing coverage to team members and stepping into roles, as needed.
Oversees and manages the approval of staff's timesheets.
Monitors site inventory and places orders for restocking of medical and administrative supplies.
Continues to review daily operations for ways to improve and adjust.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
Provided excellent customer service to foster satisfaction and loyalty.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Dispatching inbound and outbound calls.
Invoicing and payroll.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Reported delays, accidents or other traffic and transportation situations.
Maintained current knowledge of all personnel in field and all completed deliveries or delays.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: