Bakery Clerk resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Experienced in general management, financial management, vendor relations, customer service, online marketing, sales and online sales, baking and dessert making. I never shy away from a problem or difficult task. I can lead a team as easily as I can follow a leader. I'm constantly working on learning new areas and skills. I love to learn and work hard to do any job I'm given. I believe we never stop learning and am always open to what others can show me. I also love to teach and pass on the skills I've gained. I'm comfortable with many types of people and always treat others with kindness, but I can also be firm when needed. I pick things up very quickly. I feel I have alot to offer given the opportunity. My current manager refers to me as a "Jack of all trades" because I learn quickly and am able to work many different areas, sometimes going back and forth in a single day. I'm able to keep calm and work effectively when under extreme stress/extremely busy. I know I would be a great edition and am eager to learn all you have to offer.
Skills
Financial Management
Business Management
Managing budgets
Payroll
Sales
Online Marketing
Managing inventory
Maintaining positive customer and vendor relationships
Cash management
Sales processing
Bakery display management
Menu item expertise
Analytical
Troubleshooting
Relationship building
Organizational skills
Supervision & leadership
Planning & organizing
Basic math
Data management
Flexible schedule
Cake decorating
Making desserts
Baking breads, pastries, cookies, ect.
Health department regulations
Baking equipment operation
Cash register operation
Accurate order fulfillment
Experience
Bakery Clerk, 09/2021 - Current Giant Eagle – Mcknight, PA,
Bake breads, make all types of desserts, including the cakes. I'm able to work all areas in the bakery.
Arrange baked goods in attractive displays inside bakery cases to increase sales.
Package bakery items and purchases in boxes and bags for customer carrying convenience.
Provide excellent customer service to foster satisfaction and loyalty.
Assiste my coworkers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
Listen to guests to understand needs and help each person select optimal products and services.
Assist bakery manager with coordinating product ordering, receiving and stocking.
Monitore on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Stay on top of changes in bakery menu to provide customers with optimal service.
Greet incoming patrons, offer menu advice and document order details and special preferences.
Used bread slicers and other bakery equipment to handle high-volume operations needs.
Answer phone calls, greeted store customers and provided exceptional service every time.
Provid customers with detailed information about available services and products in bakery.
Complet timely and thorough shift change procedures.
Suggest appropriate products and answered questions for customers.
Performe routine upkeep tasks such as replacing ribbons, stocking employee areas and cleaning windows.
Operate ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
Consult with customers to provide advice about designs and document requirements.
Help costumers when they have an issue to quickly and efficiently resolve any problem.
Work multiple areas of the bakery at once as well as helping costumes during very busy periods.
Work extended periods of time keeping a positive attitude when extremely busy.
General Manager, 04/2020 - 09/2021 Hcl Technologies Ltd. – Contra Costa, CA,
I ran an a small antique shop and essentially took the work role of the owner. I worked the cash register but also put the business online and managed those sales as well as online marketing. I managed the money daily and would pay our vendors weekly. I managed the books and kept track of all income, payments, what days we did best and a list of what items were becoming popular. I would let our vendors know if costumers were looking for certain items to help increase sales. I made long lasting costumer relationships that helped both costumers and vendors to buy/sale to see all were happy. The business was sold to another person but I continued in the same role as that owner loved what I had done with the business. The only reason I left is because Hurricane Ida took the roof off the building and wasn't reopened.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Built and maintained loyal, long-term customer relationships through effective account management.
Designed sales and service strategies to improve revenue and retention.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Created schedules and monitored payroll to remain within budget.
Trained employees on duties, policies and procedures.
Developed service and sales strategies to improve retention and revenue.
Recruited, trained and empowered employees to achieve key performance indicators.
Administered employee discipline through verbal and written warnings.
Recruited, interviewed and hired qualified staff for open positions.
Taught alertness and security tactics to reduce theft and losses.
Led employee evaluations with constructive feedback to boost performance.
Supervised employees through planning, assignments and direction.
Guided management and supervisory staff to promote smooth operations.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Tracked monthly sales to generate reports for business development planning.
Waitress and Cashier, 01/2005 - 08/2009 Western Sizzlin Steak House And Buffet – City, STATE,
Worked as cashier and waitress.
Served customers quickly and efficiently
Promoted products to increase sales
Kept customers engaged and made their time enjoyable
Able to maintain friendly conversations with many different types of people (everyone from elderly to bikers) and keep a light and happy atmosphere.
I truly loved the costomer interactions as well as working with all my coworkers, trying to always make the work enjoyable.
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Reported pricing discrepancies to supervisor.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Used suggestive selling techniques to promote add-on sales.
Answered product questions with up-to-date knowledge of sales and store promotions.
Delivered high level of customer service to patrons using active listening and engagement skills.
Answered customer questions and provided store information.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
GED: , Expected in - River Parishes Community College - Sorrento, LA GPA:
: , Expected in - St. Amant High School - Saint Amant, LA GPA:
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