Bakery Clerk resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experienced in general management, financial management, vendor relations, customer service, online marketing, sales and online sales, baking and dessert making. I never shy away from a problem or difficult task. I can lead a team as easily as I can follow a leader. I'm constantly working on learning new areas and skills. I love to learn and work hard to do any job I'm given. I believe we never stop learning and am always open to what others can show me. I also love to teach and pass on the skills I've gained. I'm comfortable with many types of people and always treat others with kindness, but I can also be firm when needed. I pick things up very quickly. I feel I have alot to offer given the opportunity. My current manager refers to me as a "Jack of all trades" because I learn quickly and am able to work many different areas, sometimes going back and forth in a single day. I'm able to keep calm and work effectively when under extreme stress/extremely busy. I know I would be a great edition and am eager to learn all you have to offer.

  • Financial Management
  • Business Management
  • Managing budgets
  • Payroll
  • Sales
  • Online Marketing
  • Managing inventory
  • Maintaining positive customer and vendor relationships
  • Cash management
  • Sales processing
  • Bakery display management
  • Menu item expertise
  • Analytical
  • Troubleshooting
  • Relationship building
  • Organizational skills
  • Supervision & leadership
  • Planning & organizing
  • Basic math
  • Data management
  • Flexible schedule
  • Cake decorating
  • Making desserts
  • Baking breads, pastries, cookies, ect.
  • Health department regulations
  • Baking equipment operation
  • Cash register operation
  • Accurate order fulfillment
Bakery Clerk, 09/2021 - Current
Giant Eagle Mcknight, PA,
  • Bake breads, make all types of desserts, including the cakes. I'm able to work all areas in the bakery.
  • Arrange baked goods in attractive displays inside bakery cases to increase sales.
  • Package bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provide excellent customer service to foster satisfaction and loyalty.
  • Assiste my coworkers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Listen to guests to understand needs and help each person select optimal products and services.
  • Assist bakery manager with coordinating product ordering, receiving and stocking.
  • Monitore on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Stay on top of changes in bakery menu to provide customers with optimal service.
  • Greet incoming patrons, offer menu advice and document order details and special preferences.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.
  • Answer phone calls, greeted store customers and provided exceptional service every time.
  • Provid customers with detailed information about available services and products in bakery.
  • Complet timely and thorough shift change procedures.
  • Suggest appropriate products and answered questions for customers.
  • Performe routine upkeep tasks such as replacing ribbons, stocking employee areas and cleaning windows.
  • Operate ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Consult with customers to provide advice about designs and document requirements.
  • Help costumers when they have an issue to quickly and efficiently resolve any problem.
  • Work multiple areas of the bakery at once as well as helping costumes during very busy periods.
  • Work extended periods of time keeping a positive attitude when extremely busy.
General Manager, 04/2020 - 09/2021
Hcl Technologies Ltd. Contra Costa, CA,
  • I ran an a small antique shop and essentially took the work role of the owner. I worked the cash register but also put the business online and managed those sales as well as online marketing. I managed the money daily and would pay our vendors weekly. I managed the books and kept track of all income, payments, what days we did best and a list of what items were becoming popular. I would let our vendors know if costumers were looking for certain items to help increase sales. I made long lasting costumer relationships that helped both costumers and vendors to buy/sale to see all were happy. The business was sold to another person but I continued in the same role as that owner loved what I had done with the business. The only reason I left is because Hurricane Ida took the roof off the building and wasn't reopened.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Created schedules and monitored payroll to remain within budget.
  • Trained employees on duties, policies and procedures.
  • Developed service and sales strategies to improve retention and revenue.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Administered employee discipline through verbal and written warnings.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Taught alertness and security tactics to reduce theft and losses.
  • Led employee evaluations with constructive feedback to boost performance.
  • Supervised employees through planning, assignments and direction.
  • Guided management and supervisory staff to promote smooth operations.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Tracked monthly sales to generate reports for business development planning.
Waitress and Cashier, 01/2005 - 08/2009
Western Sizzlin Steak House And Buffet City, STATE,
  • Worked as cashier and waitress.
  • Served customers quickly and efficiently
  • Promoted products to increase sales
  • Kept customers engaged and made their time enjoyable
  • Able to maintain friendly conversations with many different types of people (everyone from elderly to bikers) and keep a light and happy atmosphere.
  • I truly loved the costomer interactions as well as working with all my coworkers, trying to always make the work enjoyable.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Reported pricing discrepancies to supervisor.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
GED: , Expected in
River Parishes Community College - Sorrento, LA
: , Expected in
St. Amant High School - Saint Amant, LA

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Resume Overview

School Attended

  • River Parishes Community College
  • St. Amant High School

Job Titles Held:

  • Bakery Clerk
  • General Manager
  • Waitress and Cashier


  • GED

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