Owning my business, I have acquired the ability to build a positive rapport with my customers. I am dedicated, highly motivated and have the experience to create and maintain a satisfied customer base. My commitment to contributing to company success drives my enthusiasm and creativity. I have 10+ years of client interface experience that makes me well-qualified to troubleshoot situations and get results. I am energetic, talented, reliable and detail-oriented.
Customer service expert Active listening skills Sharp problem solver Seasoned in conflict resolution |
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Customer Service
Sales
Customer Interface
Market Research
Continuing education in Human Resource Management
Coursework in Business, Marketing and Communications
Coursework in Business Administration and Organizational Development
Baking and Pastry Arts
Chocolatier
Sugar Art
Artisan Breads
Bakery Production
Frozen Dough
Donut Frying
Scratch Baking
Food Safety and Management Course
Food Safety Certification
Food Safety Management License
Hotel and Restaurant Hospitality Manager Certification
CPR/First Aid/AED Training
Milwaukee County Health Department Food Production Safety Certificate Occupational Safety & Health Administration Training
Bakery Management
Large Quantity Baking
Cake Artistry
Billing/Contracts
CPR/First Aid
Customer Service Instruction
Microsoft Office
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