LiveCareer-Resume

Bakery Clerk resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Owning my business, I have acquired the ability to build a positive rapport with my customers. I am dedicated, highly motivated and have the experience to create and maintain a satisfied customer base. My commitment to contributing to company success drives my enthusiasm and creativity. I have 10+ years of client interface experience that makes me well-qualified to troubleshoot situations and get results. I am energetic, talented, reliable and detail-oriented.

Highlights

Customer service expert

Active listening skills

Sharp problem solver

Seasoned in conflict resolution



  • Strong organizational skills
  • Energetic work attitude
  • Adaptive team player
  • Opening/closing procedures
Professional Development
Upper Iowa University Milwaukee, WI Expected in 2016 Bachelor of Management : Business Management - GPA :

Continuing education in Human Resource Management

Coursework in Business, Marketing and Communications

Coursework in Business Administration and Organizational Development

Milwaukee Area Technical College Milwaukee, WI Expected in 2011 Associate Degree : Baking and Pastry Arts - GPA :

Baking and Pastry Arts

Chocolatier

Sugar Art

Artisan Breads

Milwaukee Area Technical College Milwaukee, WI Expected in May 21, 2010 Diploma : Bakery Production - GPA :

Bakery Production

Frozen Dough

Donut Frying

Scratch Baking


Tavern League of Wisconsin Milwaukee, WI Expected in 2008 Certified Professional Safe Food Handlers Course : Food Safety - GPA :

Food Safety and Management Course

Certifications

Food Safety Certification

Food Safety Management License

Hotel and Restaurant Hospitality Manager Certification

CPR/First Aid/AED Training

Milwaukee County Health Department Food Production Safety Certificate Occupational Safety & Health Administration Training

Bakery Management

Large Quantity Baking

Cake Artistry

Accomplishments

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Market Research

  • Interviewed clients via market research surveys to identify product issues and customer needs.

Experience
United Family Of Stores - Bakery Clerk
Roswell, NM, 05/2015 - Current
  • My position consists of serving customers as needed.
  • I bake all in-house products needed to fill the service floor for customer purchases.
  • Worked as a team member performing product assistance and cleaning.
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Stocked and rotated inventory regularly.
The Dimarco Group - Driver
Schenectady, NY, 05/2013 - 10/2014
  • Non-Emergency Medical Transport Driver.
  • My job duties consisted of transporting customers to and from doctor's appointments, assisting them in and out of the vehicle, and maintaining vehicle paperwork and cleanliness.
  • I was also the part-time dispatcher.
  • My job was logistics, taking customer phone calls for rides to and from their appointments and sending that information to the drivers for pick-ups.
United Family Of Stores - Bakery Clerk
San Angelo, TX, 01/2012 - 05/2013
  • I served customers bakery products while abiding by customer service standards for Sendik's.
  • I was the Bakery Department Safety and Sanitation lead.
  • I taught all of the safety and sanitation training sessions for the bakery department.
  • I was the cake decorator on staff and did the in-house cake decorating for the bakery department.
  • I trained new staff members for the bakery clerk position and I baked when necessary or if the full time bakers' were unavailable.
Taher, Inc. - Head Cook
Nekoosa, WI, 08/2003 - 05/2008
  • Menu Planning- I planned student lunch menus according to the Department of Public Instruction Guidelines (DPI).
  • Food Preparation- I prepared raw foods to be cooked and cooked raw foods to Milwaukee County Health Department Guidelines.
  • 60% of the meals that were prepared were my own recipes.
  • I also developed several new recipes during my time there.
  • Serving- I served hot and cold meals to students and staff members.
  • Stock- I took all food and supply deliveries and placed them in the proper first in first out order.
  • Inventory- I developed a system to take inventory and used it to catalog all food and supplies left at the end of the week to ensure proper ordering.
  • Ordering Supplies- I ordered supplies from approved vendors, also, according to the menu, inventory on hand and the budget.
  • Sanitation- I cleaned and sanitized all work areas and utensils according to Milwaukee County Health Department Guidelines.
Professional History
Doll's Sweet Expressions, LLC - Owner/Operator
Milwaukee, WI 09/2002 - Current
Skills

Billing/Contracts

CPR/First Aid

Customer Service Instruction

Microsoft Office

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Resume Overview

School Attended

  • Upper Iowa University
  • Milwaukee Area Technical College
  • Milwaukee Area Technical College
  • Tavern League of Wisconsin

Job Titles Held:

  • Owner/Operator

Degrees

  • Bachelor of Management
  • Associate Degree
  • Diploma
  • Certified Professional Safe Food Handlers Course

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