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Bakery Clerk Resume Example

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BAKERY CLERK
Summary

Owning my business, I have acquired the ability to build a positive rapport with my customers. I am dedicated, highly motivated and have the experience to create and maintain a satisfied customer base. My commitment to contributing to company success drives my enthusiasm and creativity. I have 10+ years of client interface experience that makes me well-qualified to troubleshoot situations and get results. I am energetic, talented, reliable and detail-oriented.

Highlights

Customer service expert

Active listening skills

Sharp problem solver

Seasoned in conflict resolution



  • Strong organizational skills
  • Energetic work attitude
  • Adaptive team player
  • Opening/closing procedures
Accomplishments

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales 

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Market Research 

  • Interviewed clients via market research surveys to identify product issues and customer needs.

Experience
Bakery Clerk06/2015 to CurrentUnited Family Of StoresRoswell , NM
  • My position consists of serving customers as needed.
  • I bake all in-house products needed to fill the service floor for customer purchases.
  • Worked as a team member performing product assistance and cleaning.
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Stocked and rotated inventory regularly.
Driver06/2013 to 11/2014The Dimarco GroupSchenectady , NY
  • Non-Emergency Medical Transport Driver.
  • My job duties consisted of transporting customers to and from doctor's appointments, assisting them in and out of the vehicle, and maintaining vehicle paperwork and cleanliness.
  • I was also the part-time dispatcher.
  • My job was logistics, taking customer phone calls for rides to and from their appointments and sending that information to the drivers for pick-ups.
Bakery Clerk01/2012 to 05/2013United Family Of StoresSan Angelo , TX
  • I served customers bakery products while abiding by customer service standards for Sendik's.
  • I was the Bakery Department Safety and Sanitation lead.
  • I taught all of the safety and sanitation training sessions for the bakery department.
  • I was the cake decorator on staff and did the in-house cake decorating for the bakery department.
  • I trained new staff members for the bakery clerk position and I baked when necessary or if the full time bakers' were unavailable.
Head Cook09/2003 to 06/2008Taher, Inc.Nekoosa , WI
  • Menu Planning- I planned student lunch menus according to the Department of Public Instruction Guidelines (DPI).
  • Food Preparation- I prepared raw foods to be cooked and cooked raw foods to Milwaukee County Health Department Guidelines.
  • 60% of the meals that were prepared were my own recipes.
  • I also developed several new recipes during my time there.
  • Serving- I served hot and cold meals to students and staff members.
  • Stock- I took all food and supply deliveries and placed them in the proper first in first out order.
  • Inventory- I developed a system to take inventory and used it to catalog all food and supplies left at the end of the week to ensure proper ordering.
  • Ordering Supplies- I ordered supplies from approved vendors, also, according to the menu, inventory on hand and the budget.
  • Sanitation- I cleaned and sanitized all work areas and utensils according to Milwaukee County Health Department Guidelines.
Professional Development
Bachelor of Management: Business Management2016Upper Iowa UniversityCity, State, USA

Continuing education in Human Resource Management

Coursework in Business, Marketing and Communications

Coursework in Business Administration and Organizational Development

Associate Degree: Baking and Pastry Arts2011Milwaukee Area Technical CollegeCity, State, USA

Baking and Pastry Arts

Chocolatier

Sugar Art

Artisan Breads

Diploma: Bakery ProductionMay 21, 2010Milwaukee Area Technical CollegeCity, State, USA

Bakery Production

Frozen Dough

Donut Frying

Scratch Baking


Certified Professional Safe Food Handlers Course: Food Safety2008Tavern League of WisconsinCity, State, USA

Food Safety and Management Course

Certifications

Food Safety Certification

Food Safety Management License

Hotel and Restaurant Hospitality Manager Certification

CPR/First Aid/AED Training

Milwaukee County Health Department Food Production Safety Certificate Occupational Safety & Health Administration Training

Bakery Management

Large Quantity Baking

Cake Artistry

Professional History
Owner/Operator10/2002 to CurrentCompany NameCity, State
Skills

Billing/Contracts

CPR/First Aid

Customer Service Instruction

Microsoft Office

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Upper Iowa University
  • Milwaukee Area Technical College
  • Tavern League of Wisconsin

Job Titles Held:

  • Bakery Clerk
  • Driver
  • Head Cook
  • Owner/Operator

Degrees

  • Bachelor of Management : Business Management 2016
    Associate Degree : Baking and Pastry Arts 2011
    Diploma : Bakery Production May 21, 2010
    Certified Professional Safe Food Handlers Course : Food Safety 2008

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