Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Meticulous Bakery Clerk illustrating demonstrated success in assisting with bakery preparation of bread, pastries and other baked goods. Thorough understanding of bakery operations, including food and kitchen safety, custom order management and excellent customer service.

  • Bakery equipment knowledge
  • Food preparation and safety
  • Menu memorization
  • Food preparation
  • Bakery display preparation
  • Food handling safety
  • Health department standards
  • Customer Service
  • Customer satisfaction
Work History
10/2013 to 04/2016 Bakery Clerk Meijer, Inc. | Lancaster, OH,
  • Opening and closing routing
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.в
  • Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Worked with Owens, apparatus, machines and utensils.
  • Closing routing, setting breads and baking goods for next day, making bakery stuffed and ready to work for the coming day.
04/2010 to 10/2012 Office Manager Vsc Fire & Security, Inc | Charlotte, NC,
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled all incoming business and client requests for information.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Received, screened and routed incoming calls.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Maintained computer and physical filing systems.
08/2005 to 04/2009 Store Manager Jill Acquisition Llc | Columbus, OH,
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Created work schedules according to sales volume and number of employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Established succession planning by training and mentoring twelve associates into leadership positions.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Trained and supervised all new hired associates.
05/1991 to 10/2000 Scientific Researcher Revance | New York, NY,
  • Co-authored multiple journal articles on research topics.
  • Used developed in our lab technology for plant cells growing, collecting and recerching growing enviroment for it and electronic microscopy for study cells on frequent basis.
  • Worked with large bibliography from multiple sources to collect and analize data
  • Delivered internal and external presentations to science community, cosmetic company and public groups to facilitate transparent and effective use of research.
  • Presented technologies, research advancements and industry updates to domestic companies.
Expected in 06/1990 Master of Science | Canning And Preserving Food Technology Politechnical University, Chisinau, Moldova, GPA:

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  • Master of Science

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