Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in updated POS software and customer service. Skilled at cashiering with dedication to efficiency and accuracy. Committed and hardworking team member with two years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues. Enthusiastic Cashier with years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals. Versatile with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering two years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
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- Worked closely with supervisor to solve problems and handle customer concerns
- Educated customers on promotions to enhance sales
- Answered questions about store policies and concerns to support positive customer experiences
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Used POS system to enter orders, process payments, and issue receipts
- Served needs of many customers in busy work environment
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Assisted customers by answering questions and fulfilling requests
- Prepared beverages and filled food orders for customers
- Learned Cashier/Baker and Barista positions and provided backup at key times
- Set up new sales displays each season
- Maintained customer satisfaction while handling Bakery product returns quickly and professionally
- Maintained current knowledge of store promotions and highlighted sales to customers
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Communicated value and position to sales team and developed tools to support selling process
- Evaluated quality problems and performed tasks to identify and resolve issues
- Investigated and resolved customer complaints to foster satisfaction
- Worked with supervisor to resolve customer problems, improve operations and provide exceptional customer service
- Worked with various customers to understand requirements and provide exceptional customer service
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Improved quality processes for increased efficiency and effectiveness
- Improved quality processes for increased efficiency and effectiveness
- Worked with various customers to understand requirements and provide exceptional customer service
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
- Investigated and resolved customer complaints to foster satisfaction
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from mistakes, protecting company reputation and loyal client base
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives
- Evaluated quality problems and performed tasks to identify and resolve issues
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Worked with supervisor to resolve problems, improve operations and provide exceptional customer service
High Honor roll in junior year of attending High School.
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School Attended
- Canfield High School
Job Titles Held:
- Bakery Cashier
- Food Concessions Worker
- Food Concession Worker
Degrees
- High School Diploma
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