Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Agent coordination
  • Bail bond processing
  • Injectable agent induction
  • Customer service
  • Scheduling
  • Training
  • Gregarious person
Bails Bond Agent, 07/2016 to Current
City Of AkronAkron, OH,

Maintained updated files through filing and catorizing

  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered services to customer at the Jail.
  • Handled all delegated tasks, including court orders and filing a claim through the court.
  • Learned how to file the work folders and find bad bonds to support office needs.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Answered calls 24 hours to answer customer questions.
Food Service Supervisor, 12/2012 to 12/2015
Rock And Roll Hall Of Fame And MuseumCleveland, OH,
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Purchased food and supplies according to department needs.
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
  • Performed continuous evaluations of employee performance and service levels.
  • Created and adjusted department schedules and individual shift assignments.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Managed inventory records and supply orders to cut costs by 97%.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Supervised team of 10 employees in prison( corectional facility) establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Managed kitchen staff team of and assigned various stages of food production.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Developed and standardized new recipes to diversify kitchen offerings.
  • Planned and managed menus for weekly offerings and special events.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
Store Manager, 08/2004 to 11/2014
Blimpies Subs And SaladsCity, STATE,
  • Updated store pricing, signage and merchandising based on current promotions.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Processed shipments and maintained stock shelf organization.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Coached and mentored associates to achieve [Number] employee promotions.
  • Maintained daily record of all transactions.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Enforced adherence to policies, standards and security protocols.
  • Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Trained [Number]-person staff to deliver outstanding customer service and assistance.
  • Maintained adequate temperature and humidity in stockrooms.
  • Counted cash drawers and made bank deposits.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Prioritized sanitation, safety and health standards in work areas.
  • Created attractive store displays to generate customer interest and boost sales.
  • Addressed customer inquiries and resolved complaints.
  • Oversaw inventory management to minimize waste.
Education and Training
High School Diploma: , Expected in 05/1997
Forest Park High School - Forest Park, GA
GED: , Expected in 08/2014
Griffin Technical College - Griffin, GA
Cretification: Certified Nursing Assistant, Expected in 08/2003
Griffin Technical College - Griffin, GA

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School Attended

  • Forest Park High School
  • Griffin Technical College
  • Griffin Technical College

Job Titles Held:

  • Bails Bond Agent
  • Food Service Supervisor
  • Store Manager


  • High School Diploma
  • GED
  • Cretification

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