- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Agent coordination
- Bail bond processing
- Injectable agent induction
- Customer service
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- Scheduling
- Training
- Gregarious person
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Bails Bond Agent, 07/2016 to Current
City Of Akron – Akron, OH,
Maintained updated files through filing and catorizing
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered services to customer at the Jail.
- Handled all delegated tasks, including court orders and filing a claim through the court.
- Learned how to file the work folders and find bad bonds to support office needs.
- Earned reputation for good attendance and hard work.
- Created agendas and communication materials for team meetings.
- Improved operations by working with team members and customers to find workable solutions.
- Answered calls 24 hours to answer customer questions.
Food Service Supervisor, 12/2012 to 12/2015
Rock And Roll Hall Of Fame And Museum – Cleveland, OH,
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Purchased food and supplies according to department needs.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
- Performed continuous evaluations of employee performance and service levels.
- Created and adjusted department schedules and individual shift assignments.
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
- Oversaw food preparation, production and presentation according to quality standards.
- Managed inventory records and supply orders to cut costs by 97%.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
- Supervised team of 10 employees in prison( corectional facility) establishment, maintaining positive and productive atmosphere to enhance employee experience.
- Managed kitchen staff team of and assigned various stages of food production.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Developed and standardized new recipes to diversify kitchen offerings.
- Planned and managed menus for weekly offerings and special events.
- Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
Store Manager, 08/2004 to 11/2014
Blimpies Subs And Salads – City, STATE,
- Updated store pricing, signage and merchandising based on current promotions.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Processed shipments and maintained stock shelf organization.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
- Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Assessed, optimized and elevated operations to target current and expected demands.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Kept accounts current and funds deposited to keep on-site cash low.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Greeted and assisted all customers daily in high-traffic retailer.
- Coached and mentored associates to achieve [Number] employee promotions.
- Maintained daily record of all transactions.
- Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
- Enforced adherence to policies, standards and security protocols.
- Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
- Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
- Coordinated sales reports, reconciled accounts and made bank deposits.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
- Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Trained [Number]-person staff to deliver outstanding customer service and assistance.
- Maintained adequate temperature and humidity in stockrooms.
- Counted cash drawers and made bank deposits.
- Oversaw inventory tracking, management and physical inventory counts.
- Prioritized sanitation, safety and health standards in work areas.
- Created attractive store displays to generate customer interest and boost sales.
- Addressed customer inquiries and resolved complaints.
- Oversaw inventory management to minimize waste.
High School Diploma: , Expected in 05/1997
Forest Park High School - Forest Park, GA
GPA:
GED: , Expected in 08/2014
Griffin Technical College - Griffin, GA
GPA:
Cretification: Certified Nursing Assistant, Expected in 08/2003
Griffin Technical College - Griffin, GA
GPA:
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