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Bail Bond Agent Bail Bondsman resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic Pawn Broker eager to contribute to team success through hard work, paying close attention to detail and excellent organizational skills. While having a clear understanding of the responsesbilties & duties thst I may contribute to your pawn shop. Establishing & building a good customer relation with each customer that walks through the door.iExcited & ready to use my (fluent ) Spanish skills to communicate if needed & help all customers especially those, who may have language barriers. Motivated to learn, grow and excel in the pawn shop business as an individual and as a team. I would love the opportunity to advance to the next level if a spot becomes available . I am interested in the pawn shop business and would love to build a career & grow with your company.

Skills
  • Stocking and Replenishing
  • Sales
  • Product and Service Sales
  • Exceptional Customer Service
  • Cash register operations
  • Relationship building
  • Shipment processing
  • Cash Handling
  • Problem-solving skills
  • Multi-tasking strength
  • Upselling
  • Product promotions
  • Merchandising understanding
  • Management Skills-(Managed-Wendy's-Denton & Smart Style Salon-Corinth)
Education
San Antonio College San Antonio, TX, Expected in Associate Degree in Nursing : Nursing - GPA :
  • Asked to be a Member of Sigma Alpha Pi Honors Society
  • Member of La Cena Organization
  • Awarded a medal & Certificate for Academic Achievement Honors award
  • Received $500.00 Scholar ship for Essay
  • Elected to be in the 2 Year Nursing Program
Certifications
  • T.A.B.C Certified to sell
  • Food Service Handling Certified
  • Texas Cosmetologist Operator License
Accomplishments

    The Bail Bonds business began to grow & stay busy. We decided to offer our customers a second chance to pay on the account thatinstead of dropping the bond. once the bond is d to bring them back to a current status. in failed to make payments on their account. delinquent on the payment a second chance in new hispanic customers offering to explain or translate any information they did not understand.

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing a follow-up with customers.
  • Checked inventory lists and worked with vendors & the deliverers for receiving list of products and complete orders. Handled many sales with cash and credit card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Conflict Resolution - Handled customer complaints and provided information to customers to ensure resolution of product/service complaints and customer satisfaction.
  • Documentation - Proofread contracts and made corrections to documents to keep files correct and completely filled out with no questions left blank making sure they met with policies and procedures.
  • Effective Communication - Followed up and kept track of court dates from the court and reached out to defendents making them aware of dates.
Work History
Symphony - Bail Bond Agent / Bail Bondsman
New York, NY, 05/2016 - 01/2017
  • Accepted and processed account payments.
  • Called defendant to inform them of court date and confirmed that they would attend the scheduled court date .
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Processed all payments or offered the option of a payment plan if needed to defendants , co-signers, family or friends to secure all bonds.
  • Helped individuals understand the promissary note, payment plan, or Bond agreement so we all had an understanding of the process of the bond.
  • Complied with all bond agreements & promissary agreement to assure all guidelines and regulations were met according to state and federal requirements.
  • Resolved customer service problems, improved customer relation service and provided exceptional communication skills ( fluent in Spanish) to provide support to all customers. our Hispanic /Latino customers with language barriers had the option of english or Spanish
First Cash America - Pawn Broker
City, STATE, 09/2019 - 01/2020
  • Greeted incoming customers and offered to evaluate and assess items for appraisal.
  • Performed store open and close procedures as part of shift responsibilities.
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Welcomed customers to shop and offered to answer questions on merchandise.
  • Helped find & set out aging inventory and items purchased or items placed for collateral up for sale upon payoff of loan terms.
  • Organized store shelves to display most attractive inventory. Decorated store for special holidays or events.
  • Assisted clients with merchandise questions regarding musical instruments, jewelry, tools and electronics.
  • Estimated value and gave appraisals of merchandise .
  • Organized stock overflow room and moved stock to show room when space was available.
  • Assessed the value of jewelery etc. The operation & functioning of many items for example: game systems & electronics, and tpower tools.
Seven Eleven - Sales Associate
City, STATE, 04/2015 - 07/2019
  • Organized racks and shelves to maintain store visual appeal. Promoted specific merchandise for the month to all customers.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Received several trucks with our (merchandise) shipment evaluated inventory making sure that it was scanned in, complete & correctly counted. Scanned merchandise, checked packing list & all merchandise on packing list verifying it was complete. Optimizied strategies to meet customer demands.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for floor sales, pricing or tagging all merchandise.
  • Processed product returns and assisted customers with other selections.

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Resume Overview

School Attended

  • San Antonio College

Job Titles Held:

  • Bail Bond Agent / Bail Bondsman
  • Pawn Broker
  • Sales Associate

Degrees

  • Associate Degree in Nursing

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