Bail Bond Agent Bail Bondsman resume example with 4+ years of experience
Enthusiastic Pawn Broker eager to contribute to team success through hard work, paying close attention to detail and excellent organizational skills. While having a clear understanding of the responsesbilties & duties thst I may contribute to your pawn shop. Establishing & building a good customer relation with each customer that walks through the door.iExcited & ready to use my (fluent ) Spanish skills to communicate if needed & help all customers especially those, who may have language barriers. Motivated to learn, grow and excel in the pawn shop business as an individual and as a team. I would love the opportunity to advance to the next level if a spot becomes available . I am interested in the pawn shop business and would love to build a career & grow with your company.
- Stocking and Replenishing
- Sales
- Product and Service Sales
- Exceptional Customer Service
- Cash register operations
- Relationship building
- Shipment processing
- Cash Handling
- Problem-solving skills
- Multi-tasking strength
- Upselling
- Product promotions
- Merchandising understanding
- Management Skills-(Managed-Wendy's-Denton & Smart Style Salon-Corinth)
- Asked to be a Member of Sigma Alpha Pi Honors Society
- Member of La Cena Organization
- Awarded a medal & Certificate for Academic Achievement Honors award
- Received $500.00 Scholar ship for Essay
- Elected to be in the 2 Year Nursing Program
- T.A.B.C Certified to sell
- Food Service Handling Certified
- Texas Cosmetologist Operator License
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing a follow-up with customers.
- Checked inventory lists and worked with vendors & the deliverers for receiving list of products and complete orders. Handled many sales with cash and credit card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Handled customer complaints and provided information to customers to ensure resolution of product/service complaints and customer satisfaction.
- Documentation - Proofread contracts and made corrections to documents to keep files correct and completely filled out with no questions left blank making sure they met with policies and procedures.
- Effective Communication - Followed up and kept track of court dates from the court and reached out to defendents making them aware of dates.
The Bail Bonds business began to grow & stay busy. We decided to offer our customers a second chance to pay on the account thatinstead of dropping the bond. once the bond is d to bring them back to a current status. in failed to make payments on their account. delinquent on the payment a second chance in new hispanic customers offering to explain or translate any information they did not understand.
New York, NY, 05/2016 - 01/2017
- Accepted and processed account payments.
- Called defendant to inform them of court date and confirmed that they would attend the scheduled court date .
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Processed all payments or offered the option of a payment plan if needed to defendants , co-signers, family or friends to secure all bonds.
- Helped individuals understand the promissary note, payment plan, or Bond agreement so we all had an understanding of the process of the bond.
- Complied with all bond agreements & promissary agreement to assure all guidelines and regulations were met according to state and federal requirements.
- Resolved customer service problems, improved customer relation service and provided exceptional communication skills ( fluent in Spanish) to provide support to all customers. our Hispanic /Latino customers with language barriers had the option of english or Spanish
City, STATE, 09/2019 - 01/2020
- Greeted incoming customers and offered to evaluate and assess items for appraisal.
- Performed store open and close procedures as part of shift responsibilities.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Welcomed customers to shop and offered to answer questions on merchandise.
- Helped find & set out aging inventory and items purchased or items placed for collateral up for sale upon payoff of loan terms.
- Organized store shelves to display most attractive inventory. Decorated store for special holidays or events.
- Assisted clients with merchandise questions regarding musical instruments, jewelry, tools and electronics.
- Estimated value and gave appraisals of merchandise .
- Organized stock overflow room and moved stock to show room when space was available.
- Assessed the value of jewelery etc. The operation & functioning of many items for example: game systems & electronics, and tpower tools.
City, STATE, 04/2015 - 07/2019
- Organized racks and shelves to maintain store visual appeal. Promoted specific merchandise for the month to all customers.
- Maintained organized, presentable merchandise to drive continuous sales.
- Received several trucks with our (merchandise) shipment evaluated inventory making sure that it was scanned in, complete & correctly counted. Scanned merchandise, checked packing list & all merchandise on packing list verifying it was complete. Optimizied strategies to meet customer demands.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for floor sales, pricing or tagging all merchandise.
- Processed product returns and assisted customers with other selections.
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Resume Overview
School Attended
- San Antonio College
Job Titles Held:
- Bail Bond Agent / Bail Bondsman
- Pawn Broker
- Sales Associate
Degrees
- Associate Degree in Nursing
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