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Backroom Associate Resume Example

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BACKROOM ASSOCIATE
Professional Summary

I am a hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking and moving merchandise. Knowledgeable about customer service standards and sales processes. Im Friendly and have reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. My Retail sales are professional and versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Skills
  • Stock organization
  • Stocking and replenishing
  • Point of sale knowledge
  • Cash drawer management
  • ServSafe
  • Liquor law compliance
  • Wine and liquor knowledge
  • Product development
Work History
06/2019 to 11/2019Backroom AssociateCompany Name | City, State
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained orderly stockroom for ease of retrieval.
  • Kept up-to-date on store, shelf and order availability of all products.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
11/2018 to 05/2019CashierCompany Name | City, State
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Reviewed weekly sales circulars and monitored price changes.
  • Educated customers on promotions to enhance sales.
04/2018 to 10/2018StockerCompany Name | City, State
  • Changed sales floor signs to show current pricing and support product promotions.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Placed special customer orders for custom or special order merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
07/2017 to 03/2018Line WorkerCompany Name | City, State
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Worked closely with others in team-oriented settings to maintain line productivity.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
  • Inspected products and machines to ensure quality and efficiency.
  • Loaded Tires ON and OFF of truck.
Education
05/2017GEDBirchwood High School, City
Expected in 05/2023Associate of Science | Information TechnologyECPI University , City

School is currently on hold.

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Resume Overview

School Attended

  • Birchwood High School
  • ECPI University

Job Titles Held:

  • Backroom Associate
  • Cashier
  • Stocker
  • Line Worker

Degrees

  • 05/2017 GED
    Expected in 05/2023 Associate of Science | Information Technology

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