Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Charting and clinical documentation
Medical billing and coding
Data entry
Medical office administration
Outpatient care
Team oversight
Patient privacy
Account management
Regulatory compliance
Wound Care
Procedure Assistance
Work History
07/2022 to Current
Aviation Department-Landside OfficerPublic Health Seattle & King County – Redmond, WA,
Performed regular inspections all around airport systems to verify regulation compliance.
Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
Demonstrated respect, friendliness and willingness to help wherever needed.
Provide excellent customer service to passenger and internal employees.
Direct traffic within the airport
Enforcing the rules and regulation in order to keep a safe environment within the airport.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Maintained energy and enthusiasm in fast-paced environment.
Prepared and maintained detailed inspection, investigation and certification records and reports.
06/2020 to 03/2022
Medical AssistantSea Mar Community Health Centers – Tacoma, WA,
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Ordered and prepared reagents and supplies.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Taught patients about medications, procedures and care plan instructions.
Handle On-Call Schedule
Completed doctor Reappointment Application in order to maintain privileges.
Made sure doctor credentials were up to date.
Assisted in-office procedure
Suture Removal, dressing changes, and Drainage removal.
Verified appropriate lab couriers picked up collected lab specimens.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
08/2019 to 04/2020
Medical ReceptionistCrate And Barrel – Nashville, TN,
Completed skilled administrative work to support all office staff and operational requirements
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Organized paperwork such as charts and reports for office and patient needs
Scheduled appointments for doctor visits and procedures using desktop calendar software
Responded to correspondence from insurance companies to verify patient's coverage
Adeptly managed multi-line phone system and pleasantly greeted all patients
Obtained payments from patients and scanned identification and insurance cards
12/2018 to 05/2019
Assistant Store ManagerSanta Ana Market – City, STATE,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Rotated merchandise and displays to feature new products and promotions
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
Onboarded new employees, including training, mentoring and new hire documentation
Maintained positive customer relationships by responding quickly to customer service inquiries
Served as floating manager-on-duty, MOD, to cover shift shortage
Acted as point of contact for vendor collaboration for contracted services
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
Conducted store inventories once per quarter
Education
Expected in 06/2013 to to
High School Diploma: Law Enforcement Officers Memorial High School - Miami, FL GPA:
Expected in 08/2015 to to
Associate of Arts: Biotechnology Miami Dade College - Miami, FL GPA:
Expected in 08/2019 to to
Bachelor of Science: Food And Nutrition Florida State University - Tallahassee, FL GPA:
Expected in to to
: Chemistry Florida State University - Tallahassee, FL GPA:
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