Attentive Automobile Service Manager with comprehensive knowledge of the automobile industry. Adept at providing an optimal level of customer support that includes speedy resolutions to customer service issues. Specialize in managing an able staff to meet customer expectations.
Missouri State Modified Champion 2003
Employee excellence award winner with Ford Motor Company 2012, 2013, 2014, 2015
Level 4 Employee Excellence #1 ranked Service Manager 2015 in the Region.
Master certified Service Manager.
Master certified Service Technician.
Completed Ford Motor Company Asset Program.
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