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automotive service manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Experienced automotive services manager offering a proven safety record, performance-oriented nature and strong history of accomplishment in all environments. Coordinates highly successful, profitable, and customer-focused operations with excellent leadership abilities. Dynamic and reliable worker with 30 years of success and experience that can greatly benefit your business.

Skills
  • Relationship building
  • Parts ordering and replacement
  • Vehicle maintenance and repair
  • Engine installations and overhauls
  • EPA requirements
  • Bay maintenance
  • Hazardous waste management
  • Calibrating instruments
  • Vendor relations
  • Customer Service
  • Organization
  • Leadership
Experience
Automotive Service Manager, 01/2010 - Current
Monro Muffler Brake & Service Bloomington, IN,
  • Hired and trained team to maintain and repair all vehicles.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Recognized by management for providing exceptional customer service.
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
  • Determined schedules, sequences, and assignments for work activities based on priority, quantity of equipment, and personnel skill.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Inspected completed work to assess quality and identify skill or ability issues.
Automotive Service Manager, 11/2000 - 01/2010
Monro Muffler Brake & Service Boynton Beach, FL,
  • Communicated advanced mechanical information to clients in easy-to-understand terms.
  • Conveyed troubleshooting diagnosis to clients and outlined proposed repair plan and associated costs.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Kept work garage clean, organized, and efficient to meet internal and regulatory expectations governing safety.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Attended all safety and training meetings to learn techniques to avoid injuries and mishaps.
Automotive Service Technician, 07/1991 - 11/2000
Ken Garff George, State,
  • Adjusted, repaired or replaced defective automotive parts.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Collaborated with technicians to delegate repair duties and maintain customer satisfaction.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
Education and Training
High School Diploma: , Expected in 05/1987
-
Lincoln High School - Stockton, CA,
GPA:
Status -
: Aviation Tech, Expected in 1990
-
Us Navy - San Diego, CA,
GPA:
Status -
: , Expected in 07/1991
-
Contra Costa College - San Pablo, CA
GPA:
Status -
: Aviation Tech, Expected in 07/1994
-
Navy Reserved - Alameda, CA,
GPA:
Status -
Additional Information

Refernce:

Bao Claire 209-941-8218

Albert Cortez 209-938-9802

Micheal Rishwain 209-747-6339

Mark Denero 209-896-6024

Clayton russell 904-343-0108

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Resume Overview

School Attended

  • Lincoln High School
  • Us Navy
  • Contra Costa College
  • Navy Reserved

Job Titles Held:

  • Automotive Service Manager
  • Automotive Service Manager
  • Automotive Service Technician

Degrees

  • High School Diploma

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