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Automotive Service Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced automotive services manager offering a proven safety record, performance-oriented nature and strong history of accomplishment in all environments. Coordinates highly successful, profitable, and customer-focused operations with excellent leadership abilities. Dynamic and reliable worker with 30 years of success and experience that can greatly benefit your business.

Skills
  • Relationship building
  • Parts ordering and replacement
  • Vehicle maintenance and repair
  • Engine installations and overhauls
  • EPA requirements
  • Bay maintenance
  • Hazardous waste management
  • Calibrating instruments
  • Vendor relations
  • Customer Service
  • Organization
  • Leadership
Experience
01/2010 to Current Automotive Service Manager Monro Muffler Brake & Service | Bloomington, IN,
  • Hired and trained team to maintain and repair all vehicles.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Recognized by management for providing exceptional customer service.
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
  • Determined schedules, sequences, and assignments for work activities based on priority, quantity of equipment, and personnel skill.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Inspected completed work to assess quality and identify skill or ability issues.
11/2000 to 01/2010 Automotive Service Manager Monro Muffler Brake & Service | Boynton Beach, FL,
  • Communicated advanced mechanical information to clients in easy-to-understand terms.
  • Conveyed troubleshooting diagnosis to clients and outlined proposed repair plan and associated costs.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Kept work garage clean, organized, and efficient to meet internal and regulatory expectations governing safety.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Attended all safety and training meetings to learn techniques to avoid injuries and mishaps.
07/1991 to 11/2000 Automotive Service Technician Ken Garff | George, State,
  • Adjusted, repaired or replaced defective automotive parts.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Collaborated with technicians to delegate repair duties and maintain customer satisfaction.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
Education and Training
Expected in 05/1987 High School Diploma | Lincoln High School, Stockton, CA, GPA:
Expected in 1990 | Aviation Tech Us Navy, San Diego, CA, GPA:
Expected in 07/1991 | Contra Costa College, San Pablo, CA GPA:
Expected in 07/1994 | Aviation Tech Navy Reserved, Alameda, CA, GPA:
Additional Information

Refernce:

Bao Nguyen 209-941-8218

Albert Cortez 209-938-9802

Micheal Rishwain 209-747-6339

Mark Denero 209-896-6024

Clayton russell 904-343-0108

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79Average

Resume Strength

  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Lincoln High School
  • Us Navy
  • Contra Costa College
  • Navy Reserved
Job Titles Held:
  • Automotive Service Manager
  • Automotive Service Manager
  • Automotive Service Technician
Degrees
  • High School Diploma

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