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automotive sales manager resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

A dedicated, detail-oriented employee. Out-of-the-box thinker who diligently addresses operational issues and ensure continued productivity. Known for superb work ethic, strong attention to detail, and the capacity to strictly enforce safety regulations and corporate policies. Recognized as well organized, demonstrating self-motivation, perseverance, and flexibility to ensure professional results exceed all expectations.

Skills
  • Excellent communication skills, both written and verbal
  • Meet and/or exceed goals set into place by management
  • Accepts and adapts to change as needed to meet company needs
  • Professional organization skills
  • Time management
  • Self starter who is a strong independent worker, also works effectively as a team
  • Efficient multi-tasker
  • Great attention to detail
  • Customer service-focused
  • Reliable and trustworthy
Experience
08/2022 to 02/2023 Automotive Sales Manager Ed Napleton Automotive Group | Plains, PA,
  • Showroom sales of Jeep, Dodge, Ford, Chrysler, and RAM
  • Assisted the sale staff in negotiation and closing deals
  • Structured deals and negotiated with financial institutions to get deals financed and funded.
  • Set pricing and monitored customer preferences to focus sales efforts effectively.
  • Identified customer needs and assisted in obtaining merchandise to meet needs and desires.
  • Preformed customer and product research to drive performance and secure sales
  • Supervised and motivated staff
  • Resolved customer complaints regarding sales and service.
  • Created sale incentives
  • Implemented creative sale and Jessicaeting strategies to assist sales team with reaching targets.
  • Secured sales targets by building successful sales teams, preparing yearly sales and Jessicaeting budgets and implementing strategic action plans.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Contracted customers via phone and email to explore connections, offer services and cement relationships.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Increased repeat customer base by maintaining relationship's with high-profile clients and effectively managing service issues.
03/2022 to 08/2022 Automotive Finance Manager Autonation, Inc. | Bethesda, MD,
  • Identified interest rates and loan terms by reviewing and analyzing client credit.
  • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
  • Prepared and submitted DMV documentation.
  • Proficient use of company's software.
  • Handled cash, checks, and credit card payments for in house financing as well as daily transactions.
  • Submit to proper lenders based on customers credit history/down payment.
  • Rehash any approval/counter offer/decline with lenders.
  • Present a menu of options for customers: vehicle service contracts, maintenance, GAP, Key/Tire/Wheel protection, etc.
  • Check loan agreements to ensure that they are complete and accurate, according to policies.
  • Maintain current knowledge of credit and compliance regulations.
  • Maintain all contracts in transit to ensure any and all issues are resolved within 10 business days.
  • Analyze applications by financial status and credit to determine feasibility of granting loans.
  • Interview customers prior to signing.
05/2020 to 02/2022 Automotive Finance Manager Mile One Automotive | Norfolk, VA,
  • Identified interest rates and loan terms by reviewing and analyzing client credit.
  • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
  • Prepared and submitted DMV documentation.
  • Proficient use of company's software.
  • Handled cash, checks, and credit card payments for in house financing as well as daily transactions.
  • Submit to proper lenders based on customers credit history/down payment.
  • Rehash any approval/counter offer/decline with lenders.
  • Present a menu of options for customers: vehicle service contracts, maintenance, GAP, Key/Tire/Wheel protection, etc.
  • Dealertrack, Ethos group and Chrysler Connect are the programs/Companies used here.
  • Check loan agreements to ensure that they are complete and accurate, according to policies.
  • Maintain current knowledge of credit and compliance regulations.
  • Maintain all contracts in transit to ensure any and all issues are resolved within 10 business days.
  • Analyze applications by financial status and credit to determine feasibility of granting loans.
  • Interview customers prior to signing.
04/2018 to 05/2020 Automotive Finance Manager Servicemaster Restoration Services | Newnan, GA,
  • Identified interest rates and loan terms by reviewing and analyzing clients credit and structure of the deals.
  • Filled in when needed as a sales manager to assist on closing and desking deals.
  • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
  • Funded deals efficiently and economically by using RouteOne and Cudl funding platforms.
  • Submit to proper lenders based on customers credit history, down payment, LTV. Also, relations with buyers at banks and credit unions.
  • Rehash any approval/counter offer/decline with lenders. Picking up the phone to call with stories/details of customers situations or work history can change and or help an approval or counter.
  • Present a menu of options for customers: extended service contract, maintenance, GAP, Key Assist/Tire/Wheel protection, etc.
  • Check loan agreements to ensure that they are complete and accurate, according to policies.
  • Maintain current knowledge of credit and compliance regulations.
  • Maintain all contracts in transit to ensure any and all issues are resolved withing 5-10 business days.
  • Analyze applications financial status, and credit to determine feasibility of granting loans. Plus the simplest of missed information that might cause a fund delay.
  • Interview customer prior to sale, build report and set timeframe expectations.
09/2017 to 04/2018 Automotive Sales Manager Company Name | City, State,
  • Showroom sales of Toyota and Chevrolet
  • Assisted the sale staff in negotiation and closing deals
  • Structured deals and negotiated with financial institutions to get deals financed and funded.
  • Set pricing and monitored customer preferences to focus sales efforts effectively.
  • Identified customer needs and assisted in obtaining merchandise to meet needs and desires.
  • Preformed customer and product research to drive performance and secure sales
  • Supervised and motivated staff
  • Resolved customer complaints regarding sales and service.
  • Created sale incentives
  • Implemented creative sale and Jessicaeting strategies to assist sales team with reaching targets.
  • Secured sales targets by building successful sales teams, preparing yearly sales and Jessicaeting budgets and implementing strategic action plans.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Contracted customers via phone and email to explore connections, offer services and cement relationships.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Increased repeat customer base by maintaining relationship's with high-profile clients and effectively managing service issues.
10/2016 to 09/2017 Automotive Finance Manager Company Name | City, State,
  • Received and approved auto loan applications, supporting loan officers and managed multiple files.
  • Structured deals and negotiated with financial institutions to get deals financed and funded.
  • Prepared and submitted DMV documentation.
  • Proficient use of auto dealer software such as.
  • Handled cash, checks, and credit card payments for in house financing as well as daily transactions.
  • Performed administrative functions such as handling phones, filing, faxing, copying and data entry.
  • Directed and delivered auto finance loans to clients to facilitate sales and increase revenue.
  • Developed and maintained relationships with clients, vendors, state agencies, and banks.
  • Reviewed and analyzed client credit, qualified and approved applications for auto finance, closed sales contracts, cross sold insurance products, ensure compliance with State laws.
  • Verified accuracy of all material information on the credit application and submit to lender.
  • Ensured prompt deal funding.
04/2012 to 10/2016 Automotive Sales Associate Company Name | City, State,
  • Displayed excellent negotiating skills in a strong persuasive manner.
  • Held a considerable level of numeracy and the ability to work out costs.
  • Cultivated strong relationships with customers, and provided comprehensive, professional service.
  • Appraised trade-ins, orchestrated financing documents, and prepared contracts for final approval.
  • Successfully negotiates prices, up-sold warranties, products, and services, completed sales and purchase contracts, closed sales by overcoming objections, and explained financing options.
  • Managed internet sales.
  • Maintained a position in top 3 sales people monthly.
  • Scheduled appointments for customers utilizing the auto base customer database.
  • Established rapport and provided product knowledge to prospective customers.
  • Provided excellent customer service and follow-up to generate a high number of referrals and repeat business.
12/2011 to 03/2012 Manual Laborer Company Name | City, State,
  • Performed setup and cleanup tasks at the job site.
  • Climbed to heights and conduct work with proper safety.
  • Worked with speed and accuracy to consistently meet production standards.
  • Organized materials, tools and equipment to supply team members.
  • Loaded and unloaded building materials used for construction.
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Education and Training
Expected in 2011 to to BACHELORS | FINE ART HARDIN SIMONS UNIVERSITY, ABILENE, TEXAS GPA:
Expected in 2007 to to ASSOCIATES | GRAYS HARBOR COLLEGE, ABERDEEN, WASHINGTON GPA:
Certifications
ACHIEVING F&I EXCELLENCE PROFESSIONAL DEVELOPMENT PROGRAM WITH RON REAHARD MANAGEMENT CERTIFICATION PROGRAM SCOTTSDALE, AZ ISSUED 12/16/2016

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Resume Overview

School Attended

  • HARDIN SIMONS UNIVERSITY
  • GRAYS HARBOR COLLEGE

Job Titles Held:

  • Automotive Sales Manager
  • Automotive Finance Manager
  • Automotive Finance Manager
  • Automotive Finance Manager
  • Automotive Sales Manager
  • Automotive Finance Manager
  • Automotive Sales Associate
  • Manual Laborer

Degrees

  • BACHELORS
  • ASSOCIATES

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