Automotive Incentive Team/Receptionist Resume Example Boucher Automotive Group

AUTOMOTIVE INCENTIVE TEAM/RECEPTIONIST

Summary

Attentive Receptionist with five years experience organizing documents, providing administrative support and customer service. Proficient multi-tasker, ability to manage a four line phone system. Experience managing fast-paced, front desk operations with a positive, friendly nature.

Skills

Sensitive material handling
Data entry
Multi-line phone systems
Multitasking and prioritization

Flexible and Adaptable
Pays attention to detail
Independent and team player
Leadership

Experience

Automotive Incentive Team/Receptionist, Boucher Automotive Group, July 2018-CurrentWaukesha , WI

Applied for and submitted all qualifying Incentive Rebates for Ford and Hyundai Manufacturers.
Gathered and Scanned all documents required for each qualifying Incentive Rebate.
Recorded on an Excel Spreadsheet customer information and the Incentive Codes pertaining to the qualifying vehicle purchased/leased.
Posted into accounting, weekly Incentive Payment Statements from the manufacturer.
Reconciled the Incentive accounting schedule each month for past due, credits and current payments for 5 dealerships.
Scanned documents into Digital Deal Jackets daily.
Followed up with managers from 5 dealerships with Incentive Rebate issues, missing documents and questions regarding Incentive Guidelines by the manufacturer daily.
Filed all hard copies of Incentive paperwork.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Sorted incoming mail and directed to correct personnel each day.
Met incoming customers and employees with a professional approach and provided friendly, knowledgeable assistance.
Received incoming packages and mail, dispersed parcels, correspondence and items daily.
Answered and directed incoming calls using multi-line telephone system.

Receptionist/Cashier, Boucher Nissan Of Waukesha, July 2015-July 2018Waukesha, WI

Processed all New and Used car sales. Which included data entry, organizing documents, checked documents for missing signatures and recorded the number of sales per day.
Stocked in all in coming New Vehicles. Which included creating a stock number, data entry, copying, creating folders and organizing the keys to the vehicles.
Trained 6 individual new employees with all the tasks required for the cashier/receptionist position.
Worked 10-15 hours in overtime a week for 4 months to help out until a future employee was hired.
Closed all repair orders from the service department each day.
Opened the store each morning and counted the cash drawer. Helped gather all collected monies for the daily deposit.
Closed out the cash drawer and credit card machine after the first shift was over. Made sure everything balanced.
Took accurate messages for staff and management to facilitate open and speedy communication.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Processed payments for New and Used car deposits, Repair Service Orders and Parts Tickets.
Was able to multi-task in a high volume call and customer service establishment.

Accounts Payable Clerk, IDK Inc., June 2000-May 2007Damascus, MD

Calculated time cards for 20 employees.
Used Quick Books Software to write checks.
Coded data processing accounting entries, daily receipts and payments in accordance with all company protocols.

Orthodontic Receptionist, Dr's. Melvin And Harold Kogod D.D.S. , January 1992-October 1994Potomac, MD

Maintained master calendar and scheduled new appointments based on provider availability.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Collected payments from patients and arranged payment schedules.
Verified, updated and entered patient information into system.
Answered and managed incoming calls.
Demonstrated proficiencies in telephone, fax and front-desk reception within a high-volume environment.
Scheduled future appointments for arch wire changes, removal of braces, impressions, and treatment plans.
Typed and prepared orders for patients to see a referring Oral Surgeon.
Filing and organizing patient records.
Updated schedule daily.

Education and Training

Some College (No Degree)Nursing, , Waukesha County Technical College, PewaukeeWI

Completed coursework in Chemistry, Anatomy, Advanced Anatomy, and Certified Nursing Assistant.
2007-2009

Some College (No Degree)Nursing, , Carroll Community College, WestminsterMD

Completed coursework in Advanced Algebra and Biology.
2007

Some College (No Degree)General Studies, , Montgomery College, RockvilleMD

Completed coursework in English, Typing, Computers, Algebra, Sociology, Radio and Broadcasting, History and Psychology.
2004
1990-1991

Some College (No Degree)General Studies, University of Wisconsin - Waukesha , Waukesha, WI

1986-1988

Resume Overview

Companies Worked For:

Boucher Automotive Group
Boucher Nissan Of Waukesha
IDK Inc.
Dr's. Melvin And Harold Kogod D.D.S.

School Attended

Waukesha County Technical College
Carroll Community College
Montgomery College
University of Wisconsin - Waukesha

Job Titles Held:

Automotive Incentive Team/Receptionist
Receptionist/Cashier
Accounts Payable Clerk
Orthodontic Receptionist

Degrees

Some College (No Degree)
Some College (No Degree)
Some College (No Degree)
Some College (No Degree)

Automotive Incentive Team/Receptionist Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes