Automotive Buyer Sales Finance Manager resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Goal-driven Sales Management professional bringing 22-year career history and proven track record of strategic business growth and product marketing. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement.
Core Competencies
Staff development/training
Strong sales planning and execution skills
Ability to multi-task in a fast-paced work environment
Proven track record in sales negotiations and closing skills
Strong interpersonal and communications
Skilled in Microsoft Suite applications
Excellent analytical ability
Customer Relationship Management Software (CRM)
Professional Experience
Automotive Buyer/Sales/Finance Manager, 04/2019 to Current Hotel Keen – Palo Alto, CA,
Successfully purchased over $400,000 in pre-owned vehicles in the last nine months at various auctions saving the company $100,000 through effective purchasing.
Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Educated customers on promotions to enhance sales.
Drove team revenue totals by bringing in over $200,000 in retail sales.
Successfully closed an average of 50 loans per month.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Recommended loan approvals and denials based on customer loan application reviews.
Assisted senior-level credit officers with complex loan applications.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act
Developed prospects for new loans by conducting social media advertisement
Auction Re-Marketing Associate, 02/2019 to 05/2019 2K – Sparks, NV,
Successfully liquidated hundreds of units at various auction nationwide each month while minimizing loss
Accurately determined appropriate value of each vehicle before sale day to make informed decision to sell or counteroffer in a fast pace auction environment
Maintaining business relationships with wholesale buyers, Dealerships owners, and dealer principles and auction staff
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote an interdisciplinary collaborative approach to customer service provision.
Managed quality assurance program including on-site evaluations, internal audits
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Developed an exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
General Manager, 04/2012 to 05/2018 Hertz Car Sales Orlando – City, STATE,
Responsible to consistently and profitably meet new vehicle sales quotas through expert management and leadership of the sales team.
Assisted sales personnel in closing sales needed for the success of the dealerships
Negotiated a one-price flat rate with various vendors and closed a transporting deal with a major automotive repair company resulting in lowered re-conditioning costs from $900/unit to $400/unit
Increased vehicle readiness to the online market to one day versus a seven-day turnaround from previous management procedures
Increased sales by 70% my first year breaking all previous management records
Conducted weekly meetings with team members and 1-on-1 to discuss performance and game plan for success.
Established long-term relationships with local and nationwide dealer resulting in a 40% increase in monthly fleet sales.
Effectively marketed inventory on 3rd party websites, utilizing analytical scarcity reports resulting in a substantial sales increase
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
Delivered exceptional client experiences with hands-on leadership of front line associates and area managers
Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Finance Manager, 04/2005 to 03/2012 Auto World KIA – City, STATE,
Successfully boosted service contract sales by developing and deepening customer loyalty through incentive programs to $2500 per copy average turn of 60 per month.
Responsible for completing all legal documents and D.M.V paperwork
Successfully utilized e-commerce tools resulting in increasing finance penetration and expediting funding and increasing customer satisfaction.
Coordinated and planned sales staff training programs, ensuring success in their positions
Kept charge-backs at an acceptable level without sacrificing quality
Planned, developed and managed sub-prime lending program guidelines.
Interviewed customers, evaluated histories and offered options.
Verified and processed credit applications from customers.
Education
AA: Business And Managerial Economics, Expected in 05/2019 Valencia College - Orlando, FL GPA:
Majored in Business management
Graduated with 4.3 GPA
Finance & Insurance Business Procedure: Finance & Insurance, Expected in 04/2014 Jim Moran & Associates - Deerfield Beach, FL, GPA:
Professional development completed in finance and business procedure
Accomplishments
Leading a sales team of 12 that exceeded annual sales quota by $500,000 consistently. Recognized as the number one sales location in southeast 2012-2017 by executing effective sales processes and strategies delivering interpersonal customer service resulting within a 30% sales referral monthly.
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