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Auto Sales Consultant Resume Example

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AUTO SALES CONSULTANT
Professional Summary

Reliable and upbeat Automotive Sales Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Skills
  • Microsoft applications proficiency
  • Organization
  • Customer service
  • Testing and grading
  • Documentation and reporting
  • Inspections and reviews
  • Information security
  • Consistent brand messaging
  • Delivery staging
  • Brand-building strategies
Work History
10/2019 to CurrentAuto Sales ConsultantRoth Cadillac Audi Of Erie | Erie, PA
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Conferred with existing and potential customers to assess requirements and propose optimal vehicle solutions.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
  • Qualified and followed-up on potential new customer leads.
  • Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
  • Coordinated repair and service appointments for established customers.
11/2018 to 11/2019Leasing AgentErie Property Management | Erie, Pennsylvania
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Administered operations to handle needs of more than 100 tenants across numerous property units.
  • Distributed and followed up on tenant renewal notices.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Performed background checks on over 250 apartment applicants.
  • Secured average of 10 rental agreements each month.
  • Used CRM software to keep record of financial transactions and rental applications.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Invited prospects to fill out application upon completion of property tour.
03/2018 to 11/2018Landscape LaborerWeiss Earley | Erie, Pennsylvania
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning.
  • Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness.
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Installed stonework according to landscape design plan and client specifications.
  • Reviewed plans and designs to ensure all grounds work was performed to specifications.
  • Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
03/2016 to 02/2018Front of House SupervisorKahkwa Club | Erie, Pennsylavania
  • Liaised with catering department about event changes and implemented requested adjustments.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Removed trash, cleared tables and cleaned and sanitized event area to prepare for next function.
  • Interpreted instructions to schedule and set up events to client specifications.
  • Set and oversaw weekly and special event menu plans.
  • Monitored food preparation, production and plating for quality control.
Education
12/2014Bachelor of Science | Sports AdministrationEdinboro University of Pennsylvania, Edinboro, Pennsylvania
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Resume Overview

Companies Worked For:

  • Roth Cadillac Audi Of Erie
  • Erie Property Management
  • Weiss Earley
  • Kahkwa Club

School Attended

  • Edinboro University of Pennsylvania

Job Titles Held:

  • Auto Sales Consultant
  • Leasing Agent
  • Landscape Laborer
  • Front of House Supervisor

Degrees

  • 12/2014 Bachelor of Science | Sports Administration

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