My name is Jessica Claire and I am 22 years old and currently a senior at Texas State University who will be graduating Summer of 2022. Working hard has been a very vital part of my life and Is why I decided to further my education in Business Management. Growing up with my Fathers paint & Body business I had access to the ups and downs of a business and am ready to take on that challenge myself.
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- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Vacuumed car interiors to remove dirt and debris.
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed wide range of vehicles each day.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
- Served clients with on-site detailing services at businesses and homes.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Managed client marketing strategies and product promotion campaigns.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Performed research to analyze customer behavior, purchasing habits, trends and preferences.
- Organized events to establish community relationships and maximize marketing strategies.
- Prepared reports for competitive products.
- Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.
- Created and provided marketing material to meet business needs.
- Created product promotion plans and marketing initiatives to increase brand awareness.
- Managed social media platforms and utilized metrics to increase engagement and campaign performance.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Implemented sanitary food handling, holding and service protocols.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Set up tables and counters to prepare dining and serving areas.
- Adhered to school schedules, regulations, policies and dress codes to promote safety and learning.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Leveraged excellent project management and leadership skills at school to coordinate group activities, complete projects and expand knowledge.
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Followed company safety regulations to maintain safe work environment.
- Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Kept store presentable with regular cleaning and organization.
- Processed customer purchases and returns via cash and credit card.
- Worked closely with front-end staff to assist customers.
- Built relationships with repeat customers to encourage loyalty.
- Consistently maintained high customer satisfaction ratings.
- Promoted from HOST to WAITRESS, in less than 12-months
Sigma Phi Lambda- San Marcos, Tx
From 2018-2020 I was an active member of Sigma Phi Lambda at Texas State University where our main objective is to glorify God and make his name great. We do many service events throughout the semester including food drives, visiting the elderly at the nursing homes, and going to and helping out local charities.
Youth Group- Holy Ground church- San Marcos, Tx
I have been singing christian songs since I was five years old at the local nursing homes in San Marcos, Tx and have been able to join a youth group that do things like going to nursing homes, gathering food/clothes/items to send to people who need it.
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School Attended
- Texas State University
- Navarro High School
Job Titles Held:
- Auto Detailer/Paint Prepper
- Marketing Specialist Intern
- Host/Waitress
- Child Supervisor
- Sales Associate/Cashier
Degrees
- BBA
- High School Diploma
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