Auditor/ Customer Service Representatives Resume Example BD/GENCO

AUDITOR/ CUSTOMER SERVICE REPRESENTATIVES

Career Overview

Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail fashion industry.Dedicated, and motivated to maintain customer satisfaction and contribute to company success. Bilingual Customer service Representative Energetic, outgoing and driven to reach company goals.

Core Strengths

Strong organizational skills
Active listening skills
Large cash/check deposits expert
Markdown/promotional procedures
Store maintenance ability
Telecommunication skills
Opening/closing procedures

Basic clerical knowledge
Approachable
Dedicated team player
Barcode scanning

Skills and Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

Auditor/ Customer Service Representatives
October 2014 to March 2015BD/GENCO － Benson, NC

Monitored new trends and technologies as they applied to audit areas.
Tested the design and effectiveness of internal controls by completing walk-through of complex business processes.
Diligently monitored remediation plans to confirm proper resolution.

Custodian
June 2014 to August 2014Princeton Elementary School － Princeton, NC

Hand dusted and wiped clean office furniture, fixtures and window sills.
Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
Spot cleaned carpets using industrial carpet cleaner.
Cleaned rooms to the satisfaction of all clients.
Swept and damp-mopped private stairways and hallways.

Sales Assistant/ Key Holder
September 2013 to December 2013Swift Creek Internet Café － Garner, NC

Received and disbursed money to allow customers to use Internet.
Used electronic scanners, cash registers, and related equipment.
Processed credit or debit card transactions and validated checks.
Responsible for five cash drawers, opened, and closed store.
Balanced cash receipts and made bank deposits. Managed store during owners absence.

Resident Assistant, Personal Care Aides
August 2008 to July 2009Personal Home Care Specialist － Benson, NC

Assisted the elderly, convalescents, and persons with disabilities with daily living activities at the patient's home.
Made patient beds, did laundry, washed dishes, prepared meals, transported patients to appointments.
Monitored living conditions to ensure patient safety and cleanliness.
Helped bath and dress patients, administered medication, observed health condition of patients regarding bedsores or other issues.
Checked vitals, including temperature, blood pressure, and blood sugar. Resident Assistant, Personal Care Aides

Resident Assistant, Personal Care Aides
September 2007 to August 2008Smithfield House West － Smithfield, NC

Assisted the elderly and disabled in an assist living home.
Bathed, dressed and escorted residents to dining room.
Provided personal assistance to individuals who were incapable of feeding, dressing or turning himself or herself in bed.
Checked patient vitals, including blood pressure checks, blood sugar levels, weight and temperature.

Sales Associate, Sales Representatives,
January 2006 to September 2007Banana Republic Factory Store/ The Gap INC. － Benson, NC

Received and disbursed money using an electronic cash register and scanner. Processed credit or debit card transactions and validated checks.
Established new accounts.
Excelled in exceeding daily credit card application goals.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.

Resident Assistant, Personal Care Aides
June 2005 to October 2005Carolina House of Smithfield － Benson, NC

Assisted elderly patients with Alzheimer's and dementia with daily living activities, including bathing, dressing, and eating.
Made beds, washed laundry, cleaned rooms.
Transported patients to doctor appointments.
Set up dining area, transported to and from meals, and oversaw activities in dining room.
Oversaw personal hygiene of patients, assisted in activities such as music, crafts, walks, outings, and shopping.
Ensure building was secure, assisted in fire drills, and ensured safety of patients in Alzheimer's Unit.

Customer service Representatives, Cashier, Sales Rep
October 2003 to June 2005Wal-Mart Super Center － Benson, NC

Interacts with a company's customers to provide them with information to address inquiries regarding products and services.
In addition, they deal with and help resolve any customer complaints product or service information to assist customers in making a decision about a product to buy.
Expressed appreciation and invited customers to return to the store.
Assisted customers with store and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Educational Background

Clinical Hours: 100 hours. 200 Venipuncture, 30 Skin puncture Clinical Facility's: Johnston Memorial hospital and Horizon Family Medical : Phlebotomist, May 14, 2014Johnston community college － Smithfield, NC, United States

Phlebotomist

Associates Degree : Medical Assistant, 2016Wayne community college － Goldsboro, NC, United State

Medical Assistant

High School Diploma : General Education, 2011Penn Foster － Scranton, PA, United State

General Education

Languages

Bilingual in Spanish and English

Skills

Cash handling
Professional and friendly
Desktop Publishing Software: Photoshop, Illustrator, HTML,Micro Soft Word, Publisher, Excel, Power Point
Shipping and receiving

Resume Overview

Companies Worked For:

BD/GENCO
Princeton Elementary School
Swift Creek Internet Café
Personal Home Care Specialist
Smithfield House West
Banana Republic Factory Store/ The Gap INC.
Carolina House of Smithfield
Wal-Mart Super Center

School Attended

Johnston community college
Wayne community college
Penn Foster

Job Titles Held:

Auditor/ Customer Service Representatives
Custodian
Sales Assistant/ Key Holder
Resident Assistant, Personal Care Aides
Sales Associate, Sales Representatives,
Customer service Representatives, Cashier, Sales Rep

Degrees

Clinical Hours: 100 hours. 200 Venipuncture, 30 Skin puncture Clinical Facility's: Johnston Memorial hospital and Horizon Family Medical : Phlebotomist , May 14, 2014
Associates Degree : Medical Assistant , 2016
High School Diploma : General Education , 2011

Auditor/ Customer Service Representatives Resume Example

Resume Score: 90%

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