Auction Internet Clerk Resume Example
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AUCTION INTERNET CLERK
Professional Summary
Enthusiastic clerk eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of office and auction and training in customer service. Motivated to learn, grow and excel in the auction industry. Auction clerk with over 11 years of successful experience in clerking and communication. Recognized consistently for performance excellence and contributions to success in auction industry. Strengths in customer service and communication backed by experience.
Skills
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Work History
Sep 2012 - CurrentCity , STATE
Auction Internet Clerk / Bar None Auction
- Contributed to team results in fast-paced auction environments.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Increased customer satisfaction by resolving middle of the sale issues.
- Drove operational improvements which resulted in savings and improved profit margins.
- Learned how to complete signing in to auction program and running the program with minimal supervision, contributing to a successful sale.
- Assisted auctioneer and ringmen with taking customer bids and communication.
Jul 2017 - Apr 2020City , STATE
Front Clerk Office / KAR Gloabal Dba-ADESA Brashers (Sacramento North)
- Worked closely with management and sales department to solve problems and handle customer concerns.
- Assisted customers with locating vehicles and auction information.
- Processed transactions, including checks, cash and credit purchases.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Mentored new team members on system operation, customer service strategies and sales goals.
- Answered questions about auction policies and concerns to support positive customer experiences.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers locate appropriate auction locations of vehicles or other departments, answered questions about products and provided solutions for various sale or payment issues.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Restocked, arranged and organized flyers in front office to drive product sales.
- Educated customers on promotions to enhance sales.
- Resolved customer complaints and maintained clean and tidy work area.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Aug 2008 - Apr 2020City , STATE
Auction Block Clerk / KAR Gloabal Dba-ADESA Brashers (Sacramento North)
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Trained new employees on customer service, money handling and organizing strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise and completing purchases.
- Worked with all customers to understand needs and provide better service.
- Handled about 30 calls per day to address customer inquiries and concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed clerical tasks such as filing, copying and distributing mail.
- Increased customer satisfaction by resolving auction issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Dec 2010 - Jul 2017City , STATE
Office Clerk/Auction Clerk/Auction Set up / Huisman Auctions Inc.
- Assisted lot crew and office team with setting up the sale and office responsibilities.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed clerical tasks such as filing, copying and distributing mail.
- Worked with auction customers to understand needs and provide the best service.
- Increased customer satisfaction by resolving miscommunication issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Contributed to team results in fast-paced auction environments.
- Supported needs of office manager with skill and efficiency.
- Resolved problems, improved operations and provided exceptional client support.
Education
Jun 2007City
High School DiplomaNatomas Charter High School
- Graduated with 3.8 GPA
- Awarded good attendance, maintaining high grades, punctuality, honor roll
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Resume Overview
School Attended
- Natomas Charter High School
Job Titles Held:
- Auction Internet Clerk
- Front Clerk Office
- Auction Block Clerk
- Office Clerk/Auction Clerk/Auction Set up
Degrees
- High School Diploma
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