attendance specialist bilingual resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Organized and dedicated Attendance Specialist with a strong managerial background in the retail/grocery industry. Over 30 years of exceptional customer service in fast-paced environments with high attention to detail. Strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Skills
- Technical Skills:
- Office Suite, Type: 40-50wpm
- Research and Analytical Skills
- Document and File Management
- Computers and Technology
- Multitasking and Time Management
- Clerical Support
- Administrative Procedures
- Cash Drawer Management
- Staff Orientation and Training
- Highly Efficient and Productive
- Organizing and Categorizing Data
- Account Investigations
- Strong Organizational Skills
- Supply Inventory Control
- Managing Employee Relations
- Staff Management
- Strategic Planning
- Productivity Performance
- Shrinkage Prevention
- Reconciling Cash Drawers
Education
John Adams Community College San Francisco, CA, Expected in 03/1997 ā ā High School Diploma : - :
Certifications
- CPR/First Aid Training - Apr 2022-2024
Work History
Mfa Oil - Attendance Specialist (Bilingual)
Marked Tree, AR, 09/2021 - Current
Marked Tree, AR, 09/2021 - Current
- Manage student truancy status
- Assist in implementing school policies and procedures
- Contact students/guardians regarding school daily business
- Keep student records/files updated
- Distribute and organize office supplies and handle office housekeeping
- Assist teachers/case managers/administration in student meetings
- Work with other schools to obtain student records
- Worked with teachers to implement absence mitigation strategies.
- Met with parents and students to discuss attendance issues.
- Monitored occurrences of extreme absenteeism, unexcused absences and excessive tardiness.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted coworkers and staff members with special tasks on daily basis.
IHSS In Home Support Services - In-House Support Provider/Live-In Caregiver
City, STATE, 01/2004 - 08/2021
City, STATE, 01/2004 - 08/2021
- In-House Support Provider
- Manage patientās medical records and dispensing medications
- Responsible for managing patientās home-ordering supplies, handling all errands, groceries as required
- Responsible with preparing all meals
- Responsible with bathing, dressing and any grooming for patient as needed
- Keeping household completely well-stocked and organized
- Handle all of patientās correspondence, personal, business, and medical documents
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Salvation Army Adult Rehabilitation Center - Store Manager
City, STATE, 06/2018 - 10/2020
City, STATE, 06/2018 - 10/2020
- Supervised daily and assisted in implementing store operations and procedures
- Developed effective action plans
- Assisted in processing daily trucks with donations for the sales floor
- Created displays and handled all activities related to the storeās financial quality standards
- Inventory management tasks, handled front end operations
- Administered exceptional customer service including cash handling
- Assisted in hiring and training current and new employees
- Maintained the storeās housekeeping at an extreme top level
- Performed statistical analyses to gather data for operational and forecast team needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Introduced new methods, practices and systems to reduce turnaround time.
- Managed inventory control, cash control and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Rotated merchandise and displays to feature new products and promotions.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
U.F.C.W. Local 648 - Union Representative/Political Director
City, STATE, 04/2014 - 07/2016
City, STATE, 04/2014 - 07/2016
- Assisted store members with problem solving, store issues, paperwork, and Spanish translations
- Handled membersā delinquency status to keep members in good standing and increase union revenue
- Attended Executive meetings assisting in the decision-making and membership planning
- Attended political meetings/actions including lobbing to city/state officials to have bills passed at city/state levels
- Worked with community leaders on city/state bills and worked on political campaigns
- Worked with many organizations, unions, community groups on city/state issues
- Performed general administrative duties including creating new member materials
- Involved in various projects and assisted in preparing member ballots for elections
- Cultivated strong corporate image and identity with clear branding.
- Taught in-house employees strategies for successful internal and external communications.
- Wrote engaging and successful press releases to control information and public opinion.
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Resume Overview
School Attended
- John Adams Community College
Job Titles Held:
- Attendance Specialist (Bilingual)
- In-House Support Provider/Live-In Caregiver
- Store Manager
- Union Representative/Political Director
Degrees
- High School Diploma
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