Attendance Specialist Resume Example Aldine Isd

ATTENDANCE SPECIALIST

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills

Customer relations and communications
Recordkeeping
Bookkeeping
Scheduling
Scheduling and calendar management
Records management
Program files maintenance
Documentation and control
Spreadsheet management

Customer and client relations
Social media knowledge
Sorting and labeling
Multi-line phone proficiency
Administrative support
Filing and data archiving
Document conversion
Office administration
Report analysis

Work History

Attendance Specialist08/2014 to 06/2018
Aldine Isd – HOUSTON, TX

Performed research to collect and record attendance records for state data.
Supported company leaders by managing scheduling appointments and organizing itinerary.
Used Microsoft, Gmail, ect. to prepare various correspondence, reports and other written material.
Entered student data into E-school,Microsoft, email, system and updated contacts, Microsoft E-School and many different school system information tracking software to keep records current.
Resolved attendance issues quickly by using communication verbal and written.
Authored clear and professional business documents, including WORD, EXCELL, EAMIL and POWER POINT.
Maintained daily reports and advised administration leaders in decision-making processes.
Answered telephone calls to field inquiries from student, parents, administrator's and various other callers seeking information.
Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
Assisted coworkers and staff members with special tasks on daily basis.
Answered and quickly redirected up to 200 calls per day .
Kept reception area clean and neat to give visitors positive first impression.
Answered, responded to and transferred over 200 daily phone calls on multi-line phone system.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Offered office-wide Google and Microsoft software support and training, including troubleshooting issues and optimizing usage.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Compiled attendance reports for program leaders.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed 5 calendars to strategically coordinate meetings, appointments and events.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Maintained clean reception area to promote positive, professional environment for all stakeholders.
Answered questions and addressed, resolved or escalated issues to administrative personnel to satisfy customers.
Liaised between parents,students and administrators and maintained effective lines of communication.

Transportation Coordinator07/2000 to 06/2014
Aldine Isd – HOUSTON, TX

Determined most effective mode and routing of students to facilities.
Conducted research to address routing errors and mistakes.
Resolved maintenance and repair issues for vehicles and equipment.
Coordinated dispatching of 253 drivers to accomplish daily routing requirements.
Provided timely transportation of diverse student population.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Monitored and reported on transportation costs and properly filed shipping documents.
Monitored social media and online sources for industry trends.
Worked with parents and staff to understand needs and provide bus service.
Maintained excellent attendance record, consistently arriving to work on time.
Handled 500+ calls per day to address inquiries and concerns.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Resolved transportation problems, improved operations and provided exceptional client support.

School Bus Driver08/1995 to 07/2000
Aldine Isd – Houston, TX

Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
Transported passengers safely along prescribed routes according to tight schedules.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Education

GEDSpring Branch Sr. High- Houston Texas

Certifications

Google Certified
Microsoft Certified

Resume Overview

Companies Worked For:

Aldine Isd

School Attended

Spring Branch Sr. High

Job Titles Held:

Attendance Specialist
Transportation Coordinator
School Bus Driver

Degrees

Attendance Specialist Resume Example

Resume Score: 80%

Resume Overview

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