at t sales representative resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Costumer service, sales and marketing is all I have ever done. Meeting new people and building strong working relationships is what I am all about. I thrive in fast paced environments. My communication skills are top of the line. I am a very quick learner and I strive to be the best in my position. I think I stand out from others because I care, I am relentless, I am self motivated and I want to learn everyday. there is always something that you can learn to better yourself in every way. it Does not matter how small or pointless a job may seem, I will get it done, and former employers quickly see that in me. I will thrive. I will learn and teach. I am a great co-worker and a very helpful resource. I will better the individuals I work with as I have before. I Stay positive and I stay educated. Lets get this started!

Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers of all types. Friendly, open and committed to building customer base by providing positive service experience.

Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. 2 years in field with strong desire to drive business success.

Proactive media and communications professional with 5 years in internal and external communications, social media, blogging and editorial media relations. Strategic Marketing and Communications Consultant with a firm grasp of corporate messaging and branding. Possesses a strong work ethic, as well as exceptional writing, editing and research skills. Friendly and enthusiastic Retail Sales Associate.

Highly successful at up selling and promoting new products. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Enthusiastic about instructing groups and individuals on exercise activities and the fundamentals of sports by demonstrating proper techniques and methods of participation. Bilingual athlete motivated to help others in the sports industry through career guidance, training and motivation

Results-oriented Marketing Specialist proficient in developing a wide range of creative marketing collateral. Able to establish clear standards and enforce protocols for consistent, high-quality results. Media and public relations specialist leveraging in-depth knowledge of market trends to execute high-impact marketing campaigns.

Removed glassware accumulated at bar to consistently maintain clean service area. Assisted with kitchen duties, cleaned and stocked glassware and transported dishes to kitchen. Used calculators, cash registers and POS systems to accurately collect payment for all served products and merchandise.

  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Credit card processing
  • Multi-line phone talent
  • Key relationship management
  • Financial administration
  • Market research
  • New business development
  • Leadership experience
  • Decision-making abilityClear
  • communication skills
  • Sports nutrition
  • American College of Sports Medicine member
  • Proper exercise techniques
  • In-depth kinesiology knowledge
  • Public speaking
  • Interpersonal and written communication
  • Process implementation
  • Strong verbal communication
  • Data analysis
  • Extremely organized
  • Materials preparation
  • Data entry
  • Powerful negotiator
  • Budgeting and finance
  • Project management
  • Goal-oriented
  • Positive and friendly
  • People-oriented
  • Cash handling and management
  • Detail-oriented
  • Exceptional time management skills
  • Excellent work ethic
  • Strong interpersonal skills
  • Team building expertise
  • Time management
  • Self-motivated
  • Adaptable
  • Competitive
  • Sports nutrition
  • Leadership development
  • Nutrition expertise
  • Engaging personality
  • Creative mixology
  • Attending multiple customers
  • Clear and effective communication
  • Inventory
  • Negotiation skills
  • Creative design
  • Technical writing
  • Event management
  • Press release writing
  • Strategic planning
  • Physical labor
  • Team collaboration skills
  • Excellent collaborator
  • Social media engagement
  • Social commerce
  • Prospect targeting
  • ROI analysis
  • E-mail and direct mail marketing campaigns
  • Relationship building and retention
  • Performance metrics analysis
  • Strategic marketing
  • Sales training
  • Digital marketing
  • Story development and brand management
  • Corporate messaging
  • Promotions
  • Research
  • Quantitative and qualitative market research
  • Marketing plan development
  • Publishing expertise
  • E-commerce
  • Persuasive
  • Organized
  • Marketing plans
  • Marketing plans
  • Social media
  • Analytics
  • Strong time management
  • Online and mobile consumer marketing tools
  • Sales strategies
  • Business case development
  • Natural leader
  • Social media expert
  • Creative and innovative
  • Special events planning
  • Strategic thinker
Work History
02/2014 to 02/2016 AT&T Sales Representative Diamond Advanedge | Sugar Land, TX,
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Gathered sensitive information to update customer profiles and help with appeals process.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Documented and communicated timely claims information while supporting accurate outcomes.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
  • Created and maintained detailed database to develop promotional sales.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Educated customers about brand to incite excitement about company’s mission and values.
03/2016 to 06/2017 Bartender The Boar's Head | Charlottesville, VA,
  • Provided ongoing guest service, including giving fashion advice.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Served as the main liaison between customers, management and sales team.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Scored in top 10% of employees in successful resolution of issues
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Answering calls by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Recommended alternative items if product was out of stock.
  • Set up and explained new membership contracts.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Assisted in creating pre-season marketing plans to support department and divisional strategies.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Contacted satisfied customers to offer additional services.
  • Completed customer searches to generate new leads.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Developed new signature cocktails to enhance bar reputation and increase profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
06/2017 to 01/2020 Lab Consultant Spectra Clinical Labs | City, STATE,

Setting up meetings (Lunches) with Doctors to inform them about the importance of drug testing in hopes that they would join Spectra Labs where they would send patients samples to get tested. I have about 3 or 4 meetings per week and on the other days I deliver lab supplies to doctors offices and also spend days doing samples for doctors if they get busy.

  • Accurately read, understood, and carried out written instructions.
  • Provided outstanding customer service.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Entered details such as payments, account information and call logs into the computer system.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Verified data integrity and accuracy.
  • Efficiently organized and maintained equipment to keep laboratory productive and safe.
  • Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Expected in 2013 to to High School Diploma | Grand Blanc High School, Grand Blanc, GPA:
Expected in 2014 to to Certificate | Specs Howard school of media arts , Southfield Michigan , GPA:

I currently have my Real Estate License

Employee of Month for 7 months at Spectra Labs

Certificate from Specs Howard Film School

  • Computer Proficiency
    Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Exceeded monthly quota 14 times.
  • Exceeded team sales goals by 35%.
  • Certified bar trainer in North Dakota
  • ServSafe certified
  • Acknowledged for extraordinary service by supervisors and clients.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.

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Resume Overview

School Attended

  • Grand Blanc High School
  • Specs Howard school of media arts

Job Titles Held:

  • AT&T Sales Representative
  • Bartender
  • Lab Consultant


  • High School Diploma
  • Certificate

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