at home mom childcare educator resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
  • I have mastered all aspects of using a multi-line phone and am great at taking in the right amount of information from callers. I am capable of learning new systems and protocols quickly and function well in a fast-paced environment and can always keep myself busy during downtime. I am a very organized and dependable individual, I show up early and stay late if necessary to ensure all tasks are completed. I am always willing to try something new and expand my knowledge, however I have an extensive background in business, and understand the responsibilities of assisting people, and am quite confident in my abilities and current knowledge. I can effectively communicate with all levels of management, confidently and juggle multiple tasks at once. My organization skills couple well with my communication skills, allowing me to keep track of my tasks and ensure everything gets completed on time.
  • Communicating with Parents and Teachers
  • Collaborative and Team-Oriented
  • Child Care
  • Organizational and Planning Skills
  • Clear and Direct Communication
  • Child Safety
  • Filing and Classroom Organization
  • Relationship Building
  • Computer Proficiency
  • Problem Solving
  • Positive Role Model
  • Problem-Solving
  • Encouraging Participation and Inclusivity
  • Verbal and Written Communication
  • Safety Monitoring and Management
  • Enthusiasm for Students and Teaching
  • Teacher and Administrator Collaboration
  • Caring and Understanding
  • Time Management
  • School Community Relations
  • Volunteer Work Coordination
  • Social Skills Development
10/2018 to Current
At Home Mom/Childcare Educator Francisan Health Munster, IN,
  • Built program plans for youth of varying ages to support growth and development.
  • Established student-led code of conduct and personal accountability system to facilitate individual buy-in and engagement from participants.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Organized and led activities to promote physical, mental and social development.
  • Read aloud and played alphabet games to encourage early literacy.
  • Escorted children on outings and trips to promote enrichment and maintain safety.
  • Developed and enforced positive strategies to encourage good behavior.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
01/2016 to 10/2018
SBO Patient Financial Rep 1 Primark Boston, MA,
  • I helped patients financially by setting up monthly payment plans, assist them with making payments, and inform patients of charity care and financial assistance
  • I was also responsible for providing explanations of the services and charges on patients’ accounts
  • My responsibilities also required the knowledge of medical terms, the meaning of all procedures done and coding for the billed portion to be accurate
  • My past supervisor (Mary Fassett) uses me as an example on how to do my job properly
  • I Methodically resolved active claims by analyzing possible discount violations, PODs, shortages, returns and related advertising.
  • I Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • I Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • For training purposes, I set the standard, I can speak directly with upset patients regularly, and handle the situation exceptionally well, meaning the hospital gets paid for their services and the patient walks away feeling like they were treated fairly.
08/2013 to 01/2016
Claims Specialist Gannon Associates City, STATE,
  • I had the responsibility of entering all new mail and claims into the system.
  • I stayed up to date with all claims until they were completed, taking a leadership role, and accepting full responsibility for all claims I dealt with.
  • I worked at a professional level with clients who were in car accidents house fires and small fender benders, no matter how big or how small the claim is dealing with it the right way and making the client feel comfortable is the number one goal.
  • Not knowing what the next task might be but taking it head on with all my skills from beginning to end assuring the job is done and done well.
  • I would check to make sure claims were moving along and not at a standstill.
  • I would contact patients and adjusters as needed to assure both companies and the client they were in good hands.
  • I also helped clients with payments and entering new claims both over the phone and in person no matter what the situation may be.
  • Acted as intermediary between insurance companies and customers by researching and assessing information to determine claim validity.
  • Mentored and trained new hire employees in resolving complex liability disputes and policy analysis.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified policy holder data, including age, contact number and physical address.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
03/2010 to 07/2012
Cash Office Assistant P&C Fresh City, STATE,
  • Not only was I responsible for all cash flow in and out of the store but I was also responsible for work flow and employee management.
  • These responsibilities included but were not limited to answering the stores multi phone line, checking in all cash from the Brinks truck and sending out all cash, checks and EBT transfers with the Brinks staff all well managing cashiers, and satisfying customers who needed assistance.
  • I was responsible for signing all documentation with store management for everything in the cash office for legal documentation.
  • I was to oversee all staff on the front end such as the cashiers, all employees punching in and out for the entire store, and the cart/bag boys.
  • At times I was held responsible for the entire store and staff such as opening and closing times verifying that the vault numbers and record numbers matched, that all doors were unlocked/locked at the correct and appropriate times.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Researched and resolved collections disputes to maintain customer relationships.
  • Maintained accuracy when reviewing and reconciling general ledger.
Education and Training
Expected in 07/2009 to to
High School Diploma:
Athens Area High School - ,
Expected in to to
Undergraduate: Develop Mental Phycology
Liberty University - ,

Continuing My Education

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Resume Overview

School Attended

  • Athens Area High School
  • Liberty University

Job Titles Held:

  • At Home Mom/Childcare Educator
  • SBO Patient Financial Rep 1
  • Claims Specialist
  • Cash Office Assistant


  • High School Diploma
  • Undergraduate

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