asst vp of student affairs and dean of students resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Talented Administrator offering 20+ years of progressive experience in the Business and Administrative Industry. Adept at managing operations, financial administration and key program areas. Skilled recruiter of top talent dedicated to fostering business growth and expanding commercial relationships.

  • Defining company vision
  • Team building and leadership
  • Financial leadership
  • Strategic business planning
  • Employee coaching
  • New business development
  • Planning and coordination
  • Hiring and retention
  • Personnel records maintenance
  • New hire orientation
  • Administrative skills
  • Time management
  • Word processing
  • Coordination
  • Multitasking
  • Collaboration
  • Decision-making
  • Teambuilding
  • Problem resolution
  • Work ethic
  • Academic, Fashion, New business development, Travel arrangements
  • Administrative, Financial, Organizational, Video
  • Administrative skills, Government, Payroll, Vision
  • Benefits, Hiring, Personnel, Website
  • Budget, HTML, Policies, Word processing
  • Business development, HR, Presentations, Workflow
  • Business strategies, Inventory, Pricing
  • Coaching, Investments, Problem resolution
  • Excellent communication, Team building, Processes
  • Hardware, Teambuilding, Progress
  • Conferences, Leadership, Project management
  • Content, Managing, Quality control
  • Counseling, Market, Reception
  • Client, Meetings, Research
  • Data communications, Mental health, Sales
  • Decision-making, Microsoft Excel, Spreadsheets
  • Designing, Office, Strategic business planning
  • Directing, Multitasking, Time management
  • Documentation, Neat, Training materials
  • Email, Network, Training programs
  • Account balancing reconciliation
  • Advanced MS Office Suite knowledge
  • Technologically savvy
  • Expense reporting
  • Scheduling and calendar management
  • Meeting planning
07/2018 to Current
Asst. VP of Student Affairs and Dean of Students Lineage Logistics Garland, TX,
  • Attended government health website project meetings and transcribed meeting minutes, topics of interest and project statuses.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Tracked expenses and documented records using Microsoft Excel to improve financial flow.
  • Supported the Executive Cabinet and Board of Trustees by verifying complete financial records accuracy for purchase orders, expense reports and cost center investments.
  • Promoted goals of organization by keeping projects aligned with University Goals and Missions.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Guided administrative and professional staff through computer and software problems.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Developed and maintained training materials and benefits packets for new hires.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Supported 15 employees at all levels, including executive leadership.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
  • Directed customer communication to appropriate department personnel.
  • Supported office operations, managed client correspondence, tracked records and handled internal communications.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Worked professionally to handle all client, vendor and public guest requirements.
  • Answered phone calls by [Number] ring and asked appropriate questions to determine which department or staff member could be of service.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Elevated customer satisfaction ratings by resolving issues for speedy resolution.
  • Developed and implemented efficient filing systems and customer database protocols.
  • Supervised set up of conference rooms for corporate meetings and other events.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number] [Job title]s.
  • Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
  • Exceeded specific team goals by partnering with staff to share and implement best practices.
  • Automated office operations, as well as managed client correspondence, record tracking and data communications.
  • Maintained data confidentiality when inputting [Type] and [Type] information into [Software] system.
  • Spearheaded special projects and efficiently carried out effective problem-solving.
  • Scheduled appointments for management teams and maintained updated calendar using [Software] system.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
  • Compiled and analyzed data utilizing spreadsheets or other database software such as [Software] and [Software].
  • Compiled [Type] data and created reports and spreadsheets for use by [Type] department.
  • Resolved [Type] issues quickly and escalated critical problems immediately to [Job title]
  • Managed new files and retrieval requests quickly, which improved filing process and accuracy by [Number]%.
  • Created and implemented new organizational and recordkeeping processes for notes, records and [Type] documents.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Aided senior leadership during executive decision-making process, generating customer and performance data reports to recommend corrective actions and improvements.
  • Worked with [Type] department and helped to coordinate interdepartmental interactions to streamline and enhance company efficiency.
  • Input data into [Type] database system for all applicable customers and conducted follow-up on all cases recorded within [Number] hours.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
12/2015 to 11/2016
Owner/Operator Alakaina Family Of Companies Fort Eustis, VA,
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Set pricing structures according to market analytics and emerging trends.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Led startup and opening of Beauty Supply business and provided business development, creation of operational procedures and workflow planning.
  • Introduced complete onboarding and training programs, surpassing established team targets and employee retention goals.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
05/2014 to 06/2015
System Administrator Prince William County School Board Public Schools City, STATE,
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Consulted users to determine areas in need of improvement.
  • Determined and alleviated hardware, software and network issues.
  • Set up, optimized and managed network equipment.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
08/2002 to 05/2014
School Counseling Secretay Roanoke City Schools City, STATE,
  • Monitored students academic progress, mental health and sociability through ongoing individual assessments.
  • Worked collectively with education professionals to deliver in-school counseling support for identified students.
  • Counseled students in career planning, job placement and academic goals.
  • Followed-up with outside mental health service providers to coordinate in-school support.
  • Established developmentally-appropriate support groups and activities for elementary-aged students.
  • Offered counseling services to 500 students.
Education and Training
Expected in
Norfolk State University - Norfolk, VA
Expected in
Bachelor of Science: Business Administration And Management
University Of Phoenix - Tempe, AZ
Expected in 05/2022
Master of Arts: Business Administration And Management
University of Phoenix - Tempe, AZ

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Resume Overview

School Attended

  • Norfolk State University
  • University Of Phoenix
  • University of Phoenix

Job Titles Held:

  • Asst. VP of Student Affairs and Dean of Students
  • Owner/Operator
  • System Administrator
  • School Counseling Secretay


  • Bachelor of Science
  • Master of Arts

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