Experienced events professional with strong leadership and relationship-building skills.
Assisted in developing the park's first customer service performance plan.
Managed a team of 3 events professionals.
Over saw operations at the Lodge front desk for 2 seasons.
Defined strategy and business plan for the group functions office and implemented an integrated recruiting operating network. (I.R.O.N.)
Executed integrated park marketing campaign across multiple media channels.
Initiated customer service program ideas that standardized employee training and led to increase in customer satisfaction.
Assist with marketing and recruiting for new businesses and events.
Create park marketing materials including fliers, brochures, packets, and banners.
Serve as point of contact for major park events such as corporate picnics, regional events, and park sponsored shows.
Select and serve as primary point of contact for select events and group outings
Maintain the planning and execution of corporate events (meetings, special events) for prestigious corporate clients.
Planned and executed events, both professional (conferences, meetings) and social (weddings, birthdays, family reunions)
Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as meetings and conventions, presentations, and conferences.
Patrol the premises and adjacent areas
Provided customer service to park guests
Secured and locked park facilities
Member of the Weston Volunteer Fire & Rescue Department 2005-06
Coach for Elmwood -Murdock Little League Baseball teams 2009-present
Board Member Elmwood-Murdock Little League Baseball Organization 2010-present
Board Member Cass County Tourism 2010-present
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