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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Document and File Management
  • Confidentiality and Data Protection
  • Schedule Management
  • Office Equipment Operation
  • Multitasking and Time Management
  • Strong Organizational Skills
Work History
Associate Teacher and Administrative Assistant , 03/2020 to Current
Gila Regional Medical CenterSilver City, NM,
  • Reaches students of all skill levels with diversified and customized approaches for both group and individual teaching opportunities.
  • History of improving learning and performance with dedicated mindset.
  • Maintained welcoming and nurturing spaces with well-organized classroom stations and materials.
  • Delivered clerical support by handling range of routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with parents by phone, email or in-person to provide information.
  • Executed record filing system to improve document organization and management.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Compiled observation reports for program leaders.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Assistant Program Coordinator, 04/2019 to 03/2020
The Center For Youth And Family SolutionsGalesburg, IL,
  • Educated prospective partners on program opportunities, services, and needs based on individual backgrounds and interests.
  • Delivered on promised program services by facilitating work between internal team members and external service providers.
  • Oversaw workforce of well-qualified educational staff.
  • Conducted classroom assessments of teachers and recommended training, disciplinary, or promotional activities based on evaluations.
  • Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
  • Gathered and organized printed materials required for program participation.
  • Organized meetings and scheduled events.
  • Organized and managed school records, student documentation and administrative communications.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Covered for Coordinator for daily breaks and planned and unplanned absences.
  • Arranged meetings for Teachers and coordinated resources for use by all attendees.
Literacy Coach and Assistant Coordinato, 04/2017 to 03/2020
Bay Area Community ResourcesCity, STATE,
  • Maintained master schedule and set up appointments.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained parental sign-in and sign-out sheets.
  • Held meetings with Teachers and outlined goals.
  • Organized and prepared daily activities and restocked materials and snacks for facility.
  • Maintained employee records.
  • Collected and entered student data into school software for future reference and use.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Gathered and organized materials to support operations.
Secretary, 07/2011 to 08/2012
Luis Galeana CapentryCity, STATE,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Conferred with clients to explore solutions to identified billing errors and enacted prompt resolutions.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Managed invoicing and payment processing operations.
  • Verified accuracy of business records by consistently updating customer information.
  • Scheduled client appointments in respective Carpenter's calendar and followed up with reminder phone calls.
Education
Associate of Liberal Arts: Mathematics And Sciences, Expected in 08/2019
Contra Costa College - San Pablo, CA
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Contra Costa College

Job Titles Held:

  • Associate Teacher and Administrative Assistant
  • Assistant Program Coordinator
  • Literacy Coach and Assistant Coordinato
  • Secretary

Degrees

  • Associate of Liberal Arts

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