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Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
- Document and File Management
- Confidentiality and Data Protection
- Schedule Management
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- Office Equipment Operation
- Multitasking and Time Management
- Strong Organizational Skills
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Associate Teacher and Administrative Assistant , 03/2020 to Current
Gila Regional Medical Center – Silver City, NM,
- Reaches students of all skill levels with diversified and customized approaches for both group and individual teaching opportunities.
- History of improving learning and performance with dedicated mindset.
- Maintained welcoming and nurturing spaces with well-organized classroom stations and materials.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with parents by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled observation reports for program leaders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Assistant Program Coordinator, 04/2019 to 03/2020
The Center For Youth And Family Solutions – Galesburg, IL,
- Educated prospective partners on program opportunities, services, and needs based on individual backgrounds and interests.
- Delivered on promised program services by facilitating work between internal team members and external service providers.
- Oversaw workforce of well-qualified educational staff.
- Conducted classroom assessments of teachers and recommended training, disciplinary, or promotional activities based on evaluations.
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
- Gathered and organized printed materials required for program participation.
- Organized meetings and scheduled events.
- Organized and managed school records, student documentation and administrative communications.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Covered for Coordinator for daily breaks and planned and unplanned absences.
- Arranged meetings for Teachers and coordinated resources for use by all attendees.
Literacy Coach and Assistant Coordinato, 04/2017 to 03/2020
Bay Area Community Resources – City, STATE,
- Maintained master schedule and set up appointments.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Maintained parental sign-in and sign-out sheets.
- Held meetings with Teachers and outlined goals.
- Organized and prepared daily activities and restocked materials and snacks for facility.
- Maintained employee records.
- Collected and entered student data into school software for future reference and use.
- Oversaw technical, operational, clerical and customer service support activities.
- Gathered and organized materials to support operations.
Secretary, 07/2011 to 08/2012
Luis Galeana Capentry – City, STATE,
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Conferred with clients to explore solutions to identified billing errors and enacted prompt resolutions.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Managed invoicing and payment processing operations.
- Verified accuracy of business records by consistently updating customer information.
- Scheduled client appointments in respective Carpenter's calendar and followed up with reminder phone calls.
Associate of Liberal Arts: Mathematics And Sciences, Expected in 08/2019
Contra Costa College - San Pablo, CA
GPA:
Spanish:
Native or Bilingual
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