Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Skills
Document and File Management
Confidentiality and Data Protection
Schedule Management
Office Equipment Operation
Multitasking and Time Management
Strong Organizational Skills
Work History
Associate Teacher and Administrative Assistant , 03/2020 to Current Gila Regional Medical Center – Silver City, NM,
Reaches students of all skill levels with diversified and customized approaches for both group and individual teaching opportunities.
History of improving learning and performance with dedicated mindset.
Maintained welcoming and nurturing spaces with well-organized classroom stations and materials.
Delivered clerical support by handling range of routine and special requirements.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Interacted with parents by phone, email or in-person to provide information.
Executed record filing system to improve document organization and management.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Compiled observation reports for program leaders.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Composed and proofread memos, letters and reports to verify error-free communication.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Assistant Program Coordinator, 04/2019 to 03/2020 The Center For Youth And Family Solutions – Galesburg, IL,
Educated prospective partners on program opportunities, services, and needs based on individual backgrounds and interests.
Delivered on promised program services by facilitating work between internal team members and external service providers.
Oversaw workforce of well-qualified educational staff.
Conducted classroom assessments of teachers and recommended training, disciplinary, or promotional activities based on evaluations.
Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
Gathered and organized printed materials required for program participation.
Organized meetings and scheduled events.
Organized and managed school records, student documentation and administrative communications.
Managed multiple projects simultaneously using organizational and analytical skills.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Covered for Coordinator for daily breaks and planned and unplanned absences.
Arranged meetings for Teachers and coordinated resources for use by all attendees.
Literacy Coach and Assistant Coordinato, 04/2017 to 03/2020 Bay Area Community Resources – City, STATE,
Maintained master schedule and set up appointments.
Managed filing systems for electronic and hard copy documents to keep organized records.
Maintained parental sign-in and sign-out sheets.
Held meetings with Teachers and outlined goals.
Organized and prepared daily activities and restocked materials and snacks for facility.
Maintained employee records.
Collected and entered student data into school software for future reference and use.
Oversaw technical, operational, clerical and customer service support activities.
Gathered and organized materials to support operations.
Secretary, 07/2011 to 08/2012 Luis Galeana Capentry – City, STATE,
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Planned projects by identifying necessary equipment, tools, and required assistance.
Conferred with clients to explore solutions to identified billing errors and enacted prompt resolutions.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Managed invoicing and payment processing operations.
Verified accuracy of business records by consistently updating customer information.
Scheduled client appointments in respective Carpenter's calendar and followed up with reminder phone calls.
Education
Associate of Liberal Arts: Mathematics And Sciences, Expected in 08/2019 Contra Costa College - San Pablo, CA GPA:
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