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associate teacher resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Experienced Customer Service Representative. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Skills
  • Call center operations
  • Problem-solving
  • Database Management
  • Teamwork and Collaboration
  • Excellent Communication
  • Multitasking Abilities
  • Dependable and Responsible
  • Analytical and Critical Thinking
Experience
Associate Teacher, 09/2010 - Current
Trinity Health Corporation Columbus, OH,
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Watched and documented behaviors for use in identifying areas in need of support.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted sensory development by providing access to different textures.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Helped lead teacher set up and manage classroom and outdoor activities.
  • Built and maintained productive relationships between students, teachers and parents.
Licensing Specialist, 02/2003 - 04/2004
Kabafusion Cape May, NJ,
  • Responsible for making sure all Agents had the appropriate licenses for each state they sold insurance in
  • Notarizing all appropriate documents
  • budgeting how much it would cost to have certain state licenses
  • Performed routine data entry or document management.
  • making sure all continuing education courses and testing were completed in the appropriate time
  • proctoring said testing
Long Term Care Customer Service Representative, 08/1998 - 02/2003
Berry Global Group Inc. Warren, OR,
  • Maintain Life, Accident, and Health License
  • Keep up with continuing education
  • Collected and analyzed customer information to prepare product or service reports.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Recorded account information to open new customer accounts.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer adjustments to maintain financial accounts.
  • Responded to customer requests for products, services and company information.
Assistant Supervisor , 08/1997 - 08/1998
Circle K Stores, Inc. Semmes, AL,
  • Recommended changes to policies and procedures to maximize team efficiency and productivity.
  • Submitted documentation and reports to upper management.
  • Achieved results by working with staff to meet established targets.
  • Worked with management team to implement proper division of responsibilities.
  • Worked with a staff of twelve engaged in timely resolution of problem payments.
  • provided advice and instruction to various other operators processing incoming and secondary functions.
  • act as liaison between bank officers and funds transfer when necessary to resolve difficult customer issues.
Review, Release Operator, 06/1997 - 08/1997
Capitalsource San Ysidro, CA,
  • Review outgoing wire transfers
  • Verify account information and Funds
  • speak with account officers and customers when necessary to obtain funds approval or confirmation


Customer Service Representative, 08/1996 - 06/1997
Fleet Corporate Funds Transfer City, STATE,
  • Execute customers request for both domestic and international wire transfers in a timely and accurate manner, while adhering to bank and departmental audit issues
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Bank Teller, 06/1995 - 08/1996
Fleet Bank City, STATE,
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Counted and packaged currency and coins.
  • Provided customer records, account statements and copies of checks.
  • Turned in excess cash to maintain drawer security.
  • Assisted head teller on a daily basis
  • Acting as Head Teller when necessary
  • Maintained compliance with Fleet Audit Issues


Education and Training
High School Diploma: , Expected in 06/1988
-
Toll Gate High School - Warwick, RI
GPA:
Status -

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Resume Overview

School Attended

  • Toll Gate High School

Job Titles Held:

  • Associate Teacher
  • Licensing Specialist
  • Long Term Care Customer Service Representative
  • Assistant Supervisor
  • Review, Release Operator
  • Customer Service Representative
  • Bank Teller

Degrees

  • High School Diploma

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