Associate Manager Resume Example Convergeone

ASSOCIATE MANAGER

Professional Summary

Mission-focused Scrum Master and Project Management Certified professional with extensive experience coaching and mentoring highly skilled teams. A versatile Project Manager who leads team to design and implement successful IT projects and align business and IT objectives

and deliver rapid results.

Skills

Team management
Budgets
Risk mitigation planning
Agile Principles
Business Analysis
Sprint Planning
Offshore Management
Leadership Development

Agile Management
Sprint Reviews
Change Management
Business Process Management
Reporting template development
Quality assurance
Process improvement

Education

Jawaharlal Nehru Technological UniversityBachelor of Engineering: Computer Science & Communication

Certifications

Project Management Professional (PMP) Certified

Professional Scrum Master (PSM) Certified

Work History

Convergeone- Agile Scrum Master
Phoenix , AZ05/2017 - Current

Coached teams individually and in groups
Restored confidence in teams by re-establishing Agile best practices and accountability
Coached product owners in backlog improvement, feature creation, splitting stories, define spike stories and encouraged sprint grooming for new Agile teams
Identified areas of improvement on Agile Performance, Delivery and quality.
Facilitate various meetings:
Sprint Planning
Daily Scrum meeting
Facilitate Sprint Refinement session
Facilitate the Sprint Review meeting
Facilitate the Sprint Retrospective meeting
Helped leadership adopt Agile way of thinking and operation
Organized and facilitated weekly Scrum meetings to achieve same cadence and recognize dependencies in the upcoming sprint
Created documentation and gave training to teams to follow story point estimation
Coached product owners in backlog improvement, feature creation, splitting stories, encouraged sprint grooming for new Agile teams.

Cvs Health- Project Manager
Peoria , IL04/2014 - 04/2017

Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Developed and initiated projects, including managing costs, schedule and performance.
Developed implementation methodologies to rein in project costs while meeting key milestones.
Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
Eliminated discrepancies by reviewing performance, status and safety adherence.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Modified and directed project plans to meet organizational needs.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

Red Robin International, Inc.- Associate Manager
Fort Collins , CO11/2008 - 02/2012

Responsible for analysis and management of 90% of various IT projects of all types and sizes using proven methodologies and management tools.
Responsible for mapping business requirements to system/technical requirements.
Direct coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
Create risk analysis for every new project and continuously manage and update risks that impact projects.
Utilized home grown software to open, assign, research & implement fixes related to projects.
Update project schedules using Microsoft Project to keep track of critical path based on latest information.
Prepared and presented effective project roadmaps and high impact executive presentations.
Plan, design and recommend business processes to improve new and production support applications.
Facilitate meetings with clients to negotiate SOW based on business requirements.
Work with client teams & internal stakeholders to ensure physical & IT compliance objectives and scores are achieved.
Help leadership build and establish PMO in terms of policies, processes and guidelines •Be main interface for both internal and external customer communications.
Ensure proper Change, Quality, Risks and Issues management is performed at program level.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Submitted reports to senior management to aid in business decision-making and planning.

Omnicell- Manager PMO
MS, State10/2005 - 10/2008

Central point ofcontact from Organizational Planning Team for PDG •Responsible for the overall mapping of the business requirements to system/technical requirements and project delivery.
Responsible for business requirements, audits, environment access, quality assurance and resource management.
Delivered communications such as status, tollgates, financial reporting, and resource coordination to CIO and internal executives.
Update project schedules using Microsoft Project to keep track of critical path based on latest information.
Translate stakeholder requirements into various documentation deliverables such as functional specifications, use cases, workflow/process, data/flow model diagrams.
Assign, Track, review & follow-up deliverables to specific PDG members/teams for such strategic Initiative.
Consolidation of Data from project management tools like MSP & Test Director and define templates for various metrics analysis.
Coordinate with QA, PMs and auditors for any Quality Initiative.
Assign, Track, review & follow-up any deliverable of QA initiatives to respective team.
Define / refine Processes based on PI suggestions assigned to PDG related to PDG processes •Assign, Track, review & follow-up for deliverables of PI suggestions to respective team.
Liaised with finance department to collaboratively design budgets incorporating operational needs and monetary goals.

American Medical Association- Database Coordinator
Chicago , IL07/2004 - 09/2005

Design and lead projects focused on operations, service quality, process improvement, performance measurement, team solutions and leadership development in improving individual and organizational performance
Orchestrated project team in improving process components; managed each project while initiating planning, executing, controlling, and closing projects.
Provided ongoing project analysis, communicated project status, identified and resolving project issues and constraints.
Introduced new processes & procedures within organization to improve cross functional collaboration with different teams & clients.
Spearheaded process improvements to ensure accurate, timely data delivery, reduced production expense, and effective relationships with other teams & projects.
Teamed with product development to integrate customer data & feedback into new/existing products that increased revenue and customer satisfaction.
Developed and delivered needs-assessment and developmental training.
Supported business strategies and objectives by developing performance-measurement system that substantially improved integration of quality & operational.

Resume Overview

School Attended

Jawaharlal Nehru Technological University

Job Titles Held:

Agile Scrum Master
Project Manager
Associate Manager
Manager PMO
Database Coordinator

Degrees

Bachelor of Engineering : Computer Science & Communication

Associate Manager Resume Example

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