|Customer Service expertise MS Office proficient Sales expertise QuickBooks Organizational management Calyx Point Administrative expertise Navigator Supervisor experience EasyLender Human Resources management Encompass Client correspondence VA Portal FHA Connection Areas of Expertise Data Organization Improved office organization by compiling weekly financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Sales Consistently generated additional revenue through skilled sales techniques. Individually originated over $1,000,000 in volume through professional networking, loan reviews and marketing. Research Investigated and analyzed client complaints to identify and resolve issues.|
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