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Associate Engineer Resume Example

Resume Score: 80%

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Guadalupe
Noyola
ProfessionalSummary

Knowledgeable and dedicated business management student with extensive experience in Telecommunications and the Aerospace Engineering industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Time management
  • Data entry
  • Sensitive information handling
  • Office administration support
  • Skilled in Microsoft Excel, PowerPoint, Word, Photoshop
  • Excellent business verbal and written communication
  • Service coordination
  • Skilled multi-tasker
  • New hire training and development
  • Oracle SAP
  • Activity planning and scheduling
  • Engineering support
  • Problem resolution
  • Planning
  • Presentation Skills
Education
Western Governors UniversityCity, State2020BBA: Business Management


  • Continuing education in Human Resources
Victor Valley CollegeCity, State2018Associate of Arts: Fine Arts
Work History
Company Name- Inbound Sales Representative
City, State06/2016 - Current

June 2016-Dec 2018, resumed Aug 2020

  • Consistently hit and exceeded sales goals. Place Top 30 2017/2018
  • Developed and mentored peers by observing interactions, doing side-by-sides,identifying opportunities for coaching and providing on-going feedback to leaders on opportunities for to maximize sales. Leading them to exceed goal by 10 % and remain consistent
  • Built strong client relationships and provided high value-adding services in order to increase overall Net Promoter Score
  • Builds relationships with software programmers, serviceability and transfer team that allow for on-going collaborative interactions that help identify gaps and potential solutions
  • Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness
Company Name- Associate Engineer
City, State09/2019 - 06/2020
  • Identified gaps in existing training material thus leading to creating and revising material to ensure expedited ramp up on new hire or back fill employees. Resulting in 95% emergency coverage accommodated
  • Awarded for best collaboration within four months on the job for "owning and taking initiative despite lack of experience" on our defense supply chain project.
  • Interacted positively with various stakeholders, including engineers, clients and peers, successfully developing productive long-term working relationships leading to 6-month project renewal in March 2020
  • Produced daily/weekly Part's based tracking reports using Excel spreadsheet functions, leading to 50% automated process, leaving less room for error
  • Assisted procurement specialist with daily duties such as obtaining documentation to place purchase requisitions, assisting in data entry, expediting active shipments and sales orders.
  • Tracked various parts, exchanges and repairs via SAP, for Aerospace and defense companies to ensure consistent or expedited progress
  • Managed SAP and Excel workbook databases converting complex data into easy-to-interpret data
  • Created and peer reviewed PowerPoint presentations for business development and status purposes
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Supported project manager with combining various reports to convert into weekly customer presentations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions

.

Company Name- Digital Specialty Contact Specialist
City, State12/2018 - 09/2019
  • Came in top 3 in Home security/up sells exceeding goals by 5% or above within first six months of starting position.
  • Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
  • Implemented up-selling strategies such as recommending add on and complementary purchases to boost revenue.
  • Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
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Resume Overview

School Attended

  • Western Governors University
  • Victor Valley College

Job Titles Held:

  • Inbound Sales Representative
  • Associate Engineer
  • Digital Specialty Contact Specialist

Degrees

  • BBA : Business Management
    Associate of Arts : Fine Arts

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