Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Reliable, punctual, and able to work in fast-paced, physically-demanding jobs while standing and moving for long hours. Additionally able to work in a creative/analytical environment. Diligent with strong commitment to business and individual growth and success. Focused on learning and accomplishing milestones and goals (corporate and self).

  • Heavy lifting
  • Merchandise restock
  • Workload priorities
  • Loading and unloading
  • Communications
  • Relationship development
  • Organization
  • Problem resolution
  • MS Office
  • Customer service
  • Inventory management
  • Technological Troubleshooting
  • Minor code correction
  • Understanding error codes/messenges
07/2018 to 09/2020
Associate (Club Pick-Up/Meat) Arup Laboratories, Inc Indianapolis, IN,
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Communicated with customers to discuss packing needs and any special items or circumstances.
  • Stacked, organized and palletized packages for efficient storage and movement.
11/2015 to 04/2018
Produce Associate/Customer Service Clerk Rouse's Supermarkets City, STATE,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Provided detailed monthly departmental reports and updates to senior management.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Replenished shelves to maintain adequate merchandise levels.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
01/2013 to 03/2014
File Clerk Safeguard Alarms LLC City, STATE,
  • Implemented practical file system, promoting smooth data gathering and presentation creation.
  • Reviewed files to check for complete and accurate information.
  • Retrieved requested files and delivered to appropriate personnel.
  • Contacted staff and customers to retrieve files.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Destroyed files and materials upon request using shredders to prevent data breaches.
  • Followed standards, promoting data accuracy and confidentiality when reviewing client's files.
  • Gained advanced knowledge of organization and data security.
Education and Training
Expected in 12/2019
Associate in General Studies: Information Technology
L.E. Fletcher Technical Community College - Schriever, LA

Focused on General Studies with emphasis on Computer Science and Computer Information Systems.

Expected in
: Information Technology
Nicholls State University - Thibodaux, LA

Completed CIS (Computer Information Systems) classes to build up a portfolio.

Focused mainly on programming knowledge with additionally accrued knowledge of Networking and some of Cyber Security.

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Resume Overview

School Attended

  • L.E. Fletcher Technical Community College
  • Nicholls State University

Job Titles Held:

  • Associate (Club Pick-Up/Meat)
  • Produce Associate/Customer Service Clerk
  • File Clerk


  • Associate in General Studies
  • Some College (No Degree)

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