Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Reliable, punctual, and able to work in fast-paced, physically-demanding jobs while standing and moving for long hours. Additionally able to work in a creative/analytical environment. Diligent with strong commitment to business and individual growth and success. Focused on learning and accomplishing milestones and goals (corporate and self).
Skills
Heavy lifting
Merchandise restock
Workload priorities
Loading and unloading
Communications
Relationship development
Organization
Problem resolution
MS Office
Customer service
Inventory management
Technological Troubleshooting
Minor code correction
Understanding error codes/messenges
Experience
07/2018 to 09/2020
Associate (Club Pick-Up/Meat)Arup Laboratories, Inc – Indianapolis, IN,
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Communicated with customers to discuss packing needs and any special items or circumstances.
Stacked, organized and palletized packages for efficient storage and movement.
11/2015 to 04/2018
Produce Associate/Customer Service ClerkRouse's Supermarkets – City, STATE,
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Educated customers on special pricing opportunities and company offerings.
Documented conversations with customers to track requests, problems and solutions.
Provided detailed monthly departmental reports and updates to senior management.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Achieved high sales percentage with consultative, value-focused customer service approach.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Delivered service and support to each customer, paving way for future business opportunities.
Improved service quality and increased sales by developing strong knowledge of company's products and services.
Replenished shelves to maintain adequate merchandise levels.
Capitalized on opportunities to enhance customer experiences and bring in repeat business.
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