Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Profile

Exceptionally organized, self-motivated, detail-oriented and hardworking assistant. Proficient in client relations. Experienced and efficient in fast pace professional environments.

  • Conflict resolution
  • Eye for detail
  • Managing multiple priorities
  • Willingness to learn
  • Positive speaker
  • Customer service
  • Microsoft Office
  • Time management skills 
  • Bilingual 
  • Team work
  • Presentation & Public speaking
High School Diploma: , Expected in 2014
Miami Beach Senior High - Miami Beach , FL
Associate of Arts: Business Administration , Expected in 2020
Miami-Dade College - Miami, FL,
Associate & CEO Executive Assistant , 08/2020 to Current
Hajro & PartnersPhoenix, AZ,
  • Support office manager needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
  • Draft meeting agendas, supply advance materials and executed follow-up for meetings and team conferences.
  • Obtained and reviewed client documentation and analyzed and summarize data.
  • Developed and implemented processes to simplify work, standardize procedures and help immigration team operate more efficiently and effectively.
  • Researched cases and attained affidavits to support supervisors and case needs.
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO.
  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company
  • Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
  • Provide hospitality to all guests and help to create a welcoming environment.
  • Provide leadership.
  • Stay as assistant manager for the office when office manager is out.
Human Resource Assistant/Sales Assistant/Receptionist, 12/2018 to 06/2020
Estefan Enterprises Inc.City, STATE,

I started this employment as a Receptionist where I had the following responsibilities:

  • Answer and screen incoming calls.
  • Handle and redirect guest queries.
  • Take and distribute messages and incoming mail.
  • Manage all visitors.
  • Coordinate meetings and appointments.
  • Assist with organization of company functions and events.
  • Prepare letters and documents.
  • Utilize Microsoft office fully in daily tasks and responsibilities.
  • Research and retrieve information.
  • Maintain a professional demeanor.

I moved to Marketing & Sales Assistant with the following responsibilities:

  • Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate there success.
  • Prepare and deliver promotional presentations.
  • Support marketing executives in organizing various projects.
  • Prepare banquet contracts.
  • Communicate directly with clients and encourage trusting relationships.
  • Write and edit content for different platforms such as social media, website, and press releases.
  • Make powerpoint presentations.
  • Utilize mailchimp in daily tasks and responsibilities.
  • Prepare certificates for customers.

I moved up to a Human Resource Assistant & Recruiter with the following responsibilities:

  • Design and update job descriptions
  • Screen incoming resumes and application forms.
  • Interview candidates (via phone, video, and in-person)
  • Provide shortlist of qualified candidates to our human resource director.
  • Act as a consultant to new hires and help them onboard.
  • Maintaining relationships with both internal and external clients to ensure staffing goals are achieved.
  • Staying current on the company's organization structure, personnel policy, and federal laws regarding employment practices.
  • Conducting exit interviews on terminating employees.
  • Doing background checks on employees before onboarding.
  • Providing recruitment reports to team managers.
  • Developed and maintained training materials and benefits packets for new hires.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Customer Service Representative/Sales , 11/2016 to 09/2018
Restaurantware.comCity, STATE,

As a customer service representative and sales representative my responsibilities where to open and maintain customer accounts by recording account information. Resolve service problems, selecting and explaining the best solution to solve the problem. Following up to ensure resolution. Responding promptly to customer inquiries. Manage large amounts of incoming calls, accounts, emails, and customer service chat. Build sustainable relationships of trust through open and interactive communication. Meet personal/team sales targets and call handling quotes. Assist with placements of orders, refunds, or exchanges. Communicating with customer. Get potential customers by answering product and service questions; suggesting information about other products and services. Achieve established goals. Attend conventions to speak about our products. Take payment information and other pertinent information such as addresses and phone numbers. Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Spa Attendant / Lifestyle Director Assistant, 09/2015 to 11/2016
NFC Amenity ManagementCity, STATE,

Responsible for answering calls, inputting client information into the computer system, processing payments, and excellent customer care including providing accurate, immediate, and courteous responses to all questions and concerns of residents, ensuring complete satisfaction, and training new attendants to do the same. Helped in maintenance, cleanliness, and stocking of spa and fitness center, setting up supplies for treatments and procedures as instructed, and reported damaged items and equipment as necessary.

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Resume Overview

School Attended

  • Miami Beach Senior High
  • Miami-Dade College

Job Titles Held:

  • Associate & CEO Executive Assistant
  • Human Resource Assistant/Sales Assistant/Receptionist
  • Customer Service Representative/Sales
  • Spa Attendant / Lifestyle Director Assistant


  • High School Diploma
  • Associate of Arts

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