Exceptionally organized, self-motivated, detail-oriented and hardworking assistant. Proficient in client relations. Experienced and efficient in fast pace professional environments.
I started this employment as a Receptionist where I had the following responsibilities:
I moved to Marketing & Sales Assistant with the following responsibilities:
I moved up to a Human Resource Assistant & Recruiter with the following responsibilities:
As a customer service representative and sales representative my responsibilities where to open and maintain customer accounts by recording account information. Resolve service problems, selecting and explaining the best solution to solve the problem. Following up to ensure resolution. Responding promptly to customer inquiries. Manage large amounts of incoming calls, accounts, emails, and customer service chat. Build sustainable relationships of trust through open and interactive communication. Meet personal/team sales targets and call handling quotes. Assist with placements of orders, refunds, or exchanges. Communicating with customer. Get potential customers by answering product and service questions; suggesting information about other products and services. Achieve established goals. Attend conventions to speak about our products. Take payment information and other pertinent information such as addresses and phone numbers. Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Responsible for answering calls, inputting client information into the computer system, processing payments, and excellent customer care including providing accurate, immediate, and courteous responses to all questions and concerns of residents, ensuring complete satisfaction, and training new attendants to do the same. Helped in maintenance, cleanliness, and stocking of spa and fitness center, setting up supplies for treatments and procedures as instructed, and reported damaged items and equipment as necessary.
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