Associate Business Analyst Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Analyst with diverse professional project portfolio in information technology and healthcare industries seeking long term career path in designing innovative data modeling solutions for optimal business strategies.
Core Qualifications
  • Risk Assessments and Compliance Audits Administration
  • User Acceptance Testing (UAT)
  • ISO 9001 Certified Internal Audits
  • SME Level Knowledge of Microsoft PowerPoint, Outlook, Word, Excel, Visio, and SharePoint
  • Intermediate Knowledge of SQL, HTML, and Microsoft Access Database
  • Pharmacy Trend Analysis of Coagulants Prescriptions Utilizing Sunshine ACT Tools.
  • Customer Satisfaction Measurement and Feedback Analysis
  • Knowledge of Statistical Software (Weka, Orange Canvas, R, JMP Pro, SPSS, Tableau)
  • Innovative Data Analytics Solutions Design
  • Effective Communication to Variety of Audiences
  • Results Driven Team and Projects Leadership

  • Reports generation and analysis
  • Training and development
  • Cost-benefit analysis
  • Advanced Excel modeling
  • Forecasting and planning
  • User acceptance testing
  • Requirements gathering
  • Advanced problem solving abilities
  • Working with large data sets
  • HTML
  • Computer Modeling
  • Research and Analysis
  • Cost Reduction
  • Process Research
11/2014 to 10/2015
Associate Business Analyst Nextera Energy, Inc Seabrook, NH,
  • Enterprise Governance, Risk, and Compliance System Administrator for 800+ users Monitored daily and weekly administrator reporting Administered system updates within Regulatory Finance Coordinated and provide quarterly trainings to system users through WebEx and classroom settings Enhanced and maintained internal and external process documents and Visio workflows Designed a reporting tool using VBA to cross-reference multiple reports for accuracy Created and maintained LearnSource courses for system security Designed and executed ad-hoc reports Provided troubleshooting support.
03/2013 to 11/2014
Applications Analyst Aspirus Weston, WI,
  • IWCO Direct Internal Project Management Training Line of Business Analyst Lead for digital marketing campaign for Bank of America Established new hire employee manuals for two internal segments Assisted in system/production troubleshooting Maintained standards and programming guidelines by writing and updating technical policies and procedures Arranged/analyzed project requirements in programming sequence for a newly implemented digital marketing campaign HTML scripting in web based marketing applications for the development of mass marketing mailings.
02/2012 to 03/2013
Operations Coordinator/Quality Assurance Coordinator Open Systems International City, STATE,
  • Completed Internal Auditor Training (ISO 9001) Implemented and managed an internal software testing team Developed and tracked weekly resourcing reports through the use of Macros and pivot tables for Project Management forecasting of resources that minimized risks across all projects Allocated technical resources to projects and generated Network Engineering and Software time estimations through advanced formulas and macros in Excel leading to a reduction in technical resource overlaps Created and hosted internal training presentations in PowerPoint for internal process improvement initiatives SharePoint administration of technical documentation Performed customer satisfaction surveys and communicated suggested improvements to be made Assisted with internal audits as well as assigned and tracked Corrective Actions for internal audits Used Ad Hoc queries to develop and run weekly and monthly reports in Excel and PowerPoint for upper management.
11/2015 to Current
Marketing Analyst, Decision Sciences BluestemBrands Inc., City, STATE,
Perform experiments and computer modeling to study the nature, structure and physical/chemical properties of metals and their alloys, including responses to applied force. Reduced organizational operating costs by [Number]% by streamlining processes. Tracked, analyzed and interpreted trends in [Data type] data.
Expected in Jun 2015
Master of Science: Predictive Analytics
Northwestern University - Evanston, IL
Predictive Analytics
Expected in Dec 2011
Bachelors of Science: Mathematics
Chicago State University - Chicago, IL
Community Involvement
Eden Prairie Volleyball Head Coach and Program Director Dec 2007 - Current Minnesota Jaycees Member, Hopkins, MN Mar 2009 - Jan 2015
Ad, Business Analyst, Canvas, Compliance Audits, Customer Satisfaction, Database, Finance, forecasting, HTML, Internal Audits, Internal Auditor, ISO 9001, Leadership, Macros, marketing, Microsoft Access, Excel, Outlook, Microsoft PowerPoint, PowerPoint, SharePoint, Word, Enterprise, Network Engineering, pivot tables, policies, presentations, process improvement, programming, Project Management, reporting, scripting, software testing, SPSS, SQL, surveys, System Administrator, Tableau, technical documentation, Trend, troubleshooting, Visio, VBA
Additional Information
  • ACHIEVEMENTS & AWARDS Varsity Volleyball Team Captain 4 year term, President of Student Athlete Advisory Committee, NCAA Diversity Issues Subcommittee, All-Tournament Team 2008 EIU Volleyball, 2010 Chicago State Most Outstanding Player Award, Athletic Directors Honor Roll 2010 and 2011.

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Resume Overview

School Attended
  • Northwestern University
  • Chicago State University
Job Titles Held:
  • Associate Business Analyst
  • Applications Analyst
  • Operations Coordinator/Quality Assurance Coordinator
  • Marketing Analyst, Decision Sciences
  • Master of Science
  • Bachelors of Science

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