LiveCareer-Resume

associate billing specialist resume example with 17+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Efficient experienced professional with 15+ years of experience performing various accounts receivable functions. Superior familiarity with claims procedures, collections techniques and customer query resolution. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Skills
    • Inbound and Outbound Calling
    • Good listening skills
    • Administrative support
    • Account management
    • Money handling abilities
    • POS systems expert
    • Creative problem solving
    • Verbal and written communication
    • Critical thinking
    • Organization and Time management
    • Team Building
    • Seasoned in medical clinical procedures
    • Clinical abilities
    • Integrated Clinical Service
Work History
02/2014 to 06/2020 Associate Billing Specialist Amn Healthcare | Lenexa, KS,
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Identified, researched and resolved billing variances to maintain 100% system accuracy and currency.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Executed billing tasks and recorded information in company databases.
  • Quickly learned new skills and applied them to daily tasks, improving 100% efficiency and productivity.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Resolved problems, improved operations and provided exceptional service
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Improved operations through consistent hard work and dedication.
  • Oversaw daily operations while using exceptional Time management to ensure high levels of productivity.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Identified issues, analyzed information and provided solutions to problems.
  • Adhered to social distancing protocols and wore mask or face shield
  • Used Microsoft Word and other software tools to create documents and other communications
05/2008 to 07/2010 Administrative Assistant Integrated Electrical Services, Inc. | Kennedale, TX,
  • Scheduled office meetings and client appointments for staff teams.
  • Performed research to collect and record industry data.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Generated reports and typed letters in Word, and prepared PowerPoint presentations
  • Monitored supervisor's work calendar, scheduled appointments, meetings and travel
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate instructions
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
09/1997 to 01/2007 Senior Site Supervisor Fine Inc. | City, STATE,
  • Communicated daily with vendors to keep projects fully operational.
  • Resolved issues between employees and customers using company policies.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Verified completed projects met approved time, quality and cost estimates.
  • Provided general office administration, including correspondence, filing and spreadsheet development.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Created weekly and monthly reports and presentations for management team.
  • Read plans and blueprints and communicate them to workers.
  • Devised processes to boost long-term business success and increase profit levels.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
  • Facilitated change management activities for department and staff of 35 individuals
  • Verified completed projects met approved time, quality and cost estimates
  • Complied with safe operating practices and assessed operational procedures against best practices
Education
Expected in 05/2022 to to Master of Science | PSYCHOLOGY Saint Catharine University, Saint Paul Park, MN, GPA:
  • Major Cognitive therapy
  • Minored in marriage and family therapy
  • Coursework in sociology, self help and cognitive thinking
  • Awarded Distinguished Student Leadership Award in Clinical Psychology
  • Thesis: Exploration of a Psycho-Therapeutic Approach: Cognitive Therapy
  • Elected Captain of The LEAD (Leadership, Encouragement, Assistance and Development) Team is a collaborative team of students who work together to create leadership awareness and creates innovative ways to assist St. Kate's students in identifying and developing their leadership.
Expected in 01/2017 to to Associate of Science | Medical Insurance Coding Saint Catherine College,, Minneapolis, MN- Fairview Campus, GPA:
  • Member of The LEAD (Leadership, Encouragement, Assistance and Development) Team is a collaborative team of students who work together to create leadership awareness and creates innovative ways to assist St. Kate's students in identifying and developing their leadership potential.
  • Member of Delta Mu Delta (Business Administration)
  • Graduated with 3.4 GPA
  • Continuing education in PSYCHOLOGY
Expected in 05/2006 to to Associate of Science | Small Business Administration And Management Globe School of Business, Minneapolis, MN GPA:
  • Graduated with 3.8 GPA
  • Continuing education in Accounting and Bookkeeping
Expected in 05/2006 to to MBA | Accounting Technology And Bookkeeping Globe School of Business, Minneapolis, MN, GPA:
  • Graduated in Top 10% of Class
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 14 staff members.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Resolved product issue through consumer testing.
Certifications
  • NCICS - Insurance and Coding Specialist
  • RHIA - Registered Health Information Administrator
  • CBCS - Certified Billing and Coding Specialist

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Saint Catharine University
  • Saint Catherine College,
  • Globe School of Business
  • Globe School of Business

Job Titles Held:

  • Associate Billing Specialist
  • Administrative Assistant
  • Senior Site Supervisor

Degrees

  • Master of Science
  • Associate of Science
  • Associate of Science
  • MBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: