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Associate Resume Example

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ASSOCIATE
Summary

Effective merchandising professional offering solid foundation of applying project expertise to showcase product lines in alignment with brand vision. Industrious and quick-learning with aptitude for creative problem-solving. Actively pursuing Visual Merchandiser opportunity to contribute immediate value to Home Depot team. Also skilled at developing innovative merchandising plans and promoting in-store events to drive sales. Industrious and artistic with proven history of increasing revenue through effective visual displays. Offering 2 years of superior performance in Visual Merchandiser roles.

Skills
  • Hardware development
  • Testing procedures
  • Traffic routing
  • Logging
  • Risk mitigation
  • Network configuration
  • Windows Server 2003, 2008,2012R proficiency
  • Troubleshooting
  • Team building
  • Call center operations
  • Sorting and labeling
  • Program installations
  • Inspection procedures
  • Customer service
  • Retail transactions processing
  • Microsoft applications proficiency
  • POS software expert
  • Organization
  • Detail-oriented
  • Skilled problem solver
  • Basic administrative knowledge
  • Retail sales
  • Customer-oriented
  • Employee relations
  • Data entry
  • Consistently meets sales goals
  • Computer literate
  • Superior organization ability
  • Natural leader
  • Outstanding interpersonal skills
  • Sales experience
  • Strong work ethic
  • Friendly demeanor
  • Training and development
  • Technical aptitude
  • Active listening skills
  • Staff training and development
  • Excellent communication skills
  • Motivated team player
  • Heavy equipment operations
  • Certified Forklift Operator
  • Materials handling
  • Safety standards and protocols
  • Logging paperwork
  • Safe driver
  • Team player
  • Interior retail displays
  • Marketing knowledge
  • Brand image alignment
  • Seasonal promotions
  • In-store event display management
  • Friendly, positive attitude
  • Microsoft Office
  • Leadership
  • PPE use
Experience
Company Name | City, StateMET Team Associate09/2020 - Current
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Established timeline plan to promote key products to generate more than $100,000 in revenue on a weekly basis.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Managed visual displays for company like Dewalt, Makita, Milwaukee, Home Decorator and many more, to drive exposure and increase revenue.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Promoted new product releases and limited edition items to drive sales.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
Company Name | City, StateAssociate10/2014 - Current
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Managed timely and effective replacement of damaged or missing products.
  • Worked with vendors to schedule more than 5 daily pickups and 20+ weekly deliveries.
  • Trained new personnel regarding company operations, policies and services.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Answered average of 30 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Company Name | City, StateLoss Prevention Agent06/2011 - 07/2014
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Coached, directed and mentored associates in studies, loss investigation and reporting techniques.
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
  • Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
Company Name | City, StateComputer IT Desk01/2010 - 04/2011
  • Worked with computer to resolve networking problems, improve operations and provide exceptional customer service.
  • Prepared relevant SRM documents in conformance with Safety Management System (SMS) order.
  • Developed team communications and information for various meetings dealing with IT.
  • Monitored social media and online sources for industry trends.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Company Name | City, StateFarm Supervisor06/2008 - 11/2010
  • Developed advanced understanding of farm operations, including purchasing needs and labor requirements.
  • Led team of 8 skilled and unskilled farm personnel.
  • Planned production and finances to maintain farm site budgets.
  • Marketed farm products.
  • Consulted job documentation, including customer orders and production schedules, to understand and implement production requirements, timetables and applicable parameters.
Education and Training
Teachers Preparatory High School | City, StateHigh School Diploma2010
University Of Bridgeport | City, StateMusic Management And Merchandising
Capella University | City, StateUndergrad Certificate in Technology in Network Technology: Microsoft2019
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from MET Associate to MET Project Team in less than 3-months
  • Helped team to achieve a high safety milestone of 8 years, earning recognition from upper management and financial reward.
  • Created multiple self sustainable community gardens/farms in order to educate and sell vegetables and fruits at affordable price in low income neighborhood
  • Helped create shareholder values within the company by driving sales through merchandising and excellent customer service which I was awarded multiple "Homer Awards" for.
Activities and Honors

2800+ Days safe

Platinum Homer Award

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Resume Overview

School Attended

  • Teachers Preparatory High School
  • University Of Bridgeport
  • Capella University

Job Titles Held:

  • MET Team Associate
  • Associate
  • Loss Prevention Agent
  • Computer IT Desk
  • Farm Supervisor

Degrees

  • High School Diploma
    Music Management And Merchandising
    Undergrad Certificate in Technology in Network Technology: Microsoft

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