Information Technology student with a history of hard-work, customer service, and a passion to learn and develop as a professional.
Areas of Expertise
Strong communication skills
Layout and design
Reliable and punctual
10/2013 to Current
AssociateKohl's － Cumming, GA
Placed special orders and called other stores to find desired items
Operated a cash register to process cash, check and credit card transactions.
Recommended merchandise based on customer needs.
Replenished floor stock and processed shipments to ensure product availability for customers. Answered customers' questions and addressed problems and complaints in person and via phone. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built and maintained effective relationships with peers and upper management. Processed shipments and maintained organized stock shelves. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Confirmed that appropriate changes were made to resolve customers' problems. Served as liaison between customers, store personnel and various store departments. Organized register supplies. Cleaned and straightened work area. Provided professional and courteous service at all times. Worked overtime shifts during busy periods.
01/2012 to 05/2012
InternSpirax Sarco Inc － Blythewood, SC
Set up equipment for employee use.
Provided base level IT support to company personnel.
Fixed bugs as they were encountered.
Answered user inquiries regarding computer software and hardware operation.
11/2011 to 08/2013
Outside StaffColumbia Country Club － Columbia, SC
Assisted club members.
Cleaned and maintained non-mechanical aspects of golf carts.
Maintained resources throughout course.
Other tasks as requested.
Associate of Science: Computer ScienceGeorgia Perimeter College － Atlanta, GA, USA
Member of S.T.E.M. Career Club
Associate of Arts: Film/Cinema/Video StudiesMidlands Technical College － Columbia, SC