Associate Resume Example Aldis Inc. - Lake Station, Indiana

ASSOCIATE

Summary

Diligent cashier offering 15-year record in customer support and strong aptitude for working with little supervision in remote environments. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Highly empathetic and supportive team player.

Skills

Money Management
Practice Management
Customer Interaction
Customer Service
Cash Handling Accuracy
Retail Merchandising Expertise
Cash Register Operation
Product Sales
Money Handling
Sales Expertise
Sales Techniques
Merchandise Stocking

Store Opening and Closing
Hard-working
Returns and exchanges
Customer assistance
Cash Drawer Balancing
Food Assembly
Safe Food Handling
Quality Control
Leadership
Staging and Sorting
Equipment Operations
Electric Pallet,Hand Pallet,Balers (Able to operate.)

Experience

Aldis Inc. | South Bend, INAssociate07/2017 - Current

Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Assisted customers by locating items and loading heavy purchases in vehicles.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Trained new employees in cashiering procedures, offering assistance in resolving returns issues.
Inspected items for damage and obtained replacements for customers.
Resolved issues with cash registers, card scanners and printers.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Sanitized frequented areas and equipment using approved supplies.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Reduced cleaning time by a hour while maintaining company quality standards.
Prepared products for sales floor by adding tags and readying pallets for restocking.
Checking shelves in store to inquire which merchandise may need replenishment.
Determined requirements applying to treatment, storage, shipment and disposal of hazardous production-related waste.

Cici's Pizza | Mishawaka, INManager04/2017 - 07/2018

Established and adjusted work procedures to meet production schedules.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Trained employees on additional job positions to maintain coverage of roles at all times.
Opened facility daily and prepared areas for service.
Counted cash drawer before opening store doors to determine if currency and coin should be added.
Supervised 13 employees during busy opening shift, checking orders for accuracy and completing by making the products for opening .
Maintained consistent daily operations by establishing procedures and monitoring team performance.
Supervised performance of 4 workers with goals of improving productivity, efficiency and cost savings.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.

Ben's Soft Pretzels | South Bend, INOpening & Closing Shift Manager06/2016 - 03/2017

Opened facility daily and prepared areas for service.
Handled customer service issues and rectified employee problems.
Counted cash drawer before opening store doors to determine if currency and coin should be added.
Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Prepared and served cold, hot and beverages to guests.

JJ&B Tomatoes | South Bend, INManager05/2005 - 09/2011

Juggled multiple projects and tasks to ensure high quality and timely delivery.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Plant tomatoes
Exceeded customer satisfaction by finding creative solutions to problems.
Quality control
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Helped customers complete purchases, including processing payments and bagging items.
Cleaned shelves and restocked with new inventory when products stock ran low.
Rotated stock to maintain freshness and promote customer purchase.
Removed outdated and overripe items from stock to eliminate health risks.
Greeted customers and provided immediate and courteous service at all times.

Education and Training

Clay High School | South Bend, INGED

Accomplishments

Ring speed is a 90%
Items rang per minute min 80
Fast cleaner with high quantity
Promoted from cook to manager, in less than 12-months

Resume Overview

Companies Worked For:

Aldis Inc.
Cici's Pizza
Ben's Soft Pretzels
JJ&B Tomatoes

School Attended

Clay High School

Job Titles Held:

Associate
Manager
Opening & Closing Shift Manager

Degrees

Associate Resume Example

Resume Score: 80%

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