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Associate Resume Example

Resume Score: 80%

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JA
ASSOCIATE
Summary

Diligent cashier offering 15-year record in customer support and strong aptitude for working with little supervision in remote environments. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Highly empathetic and supportive team player.

Skills
  • Money Management
  • Practice Management
  • Customer Interaction
  • Customer Service
  • Cash Handling Accuracy
  • Retail Merchandising Expertise
  • Cash Register Operation
  • Product Sales
  • Money Handling
  • Sales Expertise
  • Sales Techniques
  • Merchandise Stocking
  • Store Opening and Closing
  • Hard-working
  • Returns and exchanges
  • Customer assistance
  • Cash Drawer Balancing
  • Food Assembly
  • Safe Food Handling
  • Quality Control
  • Leadership
  • Staging and Sorting
  • Equipment Operations
  • Electric Pallet,Hand Pallet,Balers (Able to operate.)
Experience
Aldis Inc. | South Bend, INAssociate07/2017 - Current
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Trained new employees in cashiering procedures, offering assistance in resolving returns issues.
  • Inspected items for damage and obtained replacements for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Sanitized frequented areas and equipment using approved supplies.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Reduced cleaning time by a hour while maintaining company quality standards.
  • Prepared products for sales floor by adding tags and readying pallets for restocking.
  • Checking shelves in store to inquire which merchandise may need replenishment.
  • Determined requirements applying to treatment, storage, shipment and disposal of hazardous production-related waste.
Cici's Pizza | Mishawaka, INManager04/2017 - 07/2018
  • Established and adjusted work procedures to meet production schedules.
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Opened facility daily and prepared areas for service.
  • Counted cash drawer before opening store doors to determine if currency and coin should be added.
  • Supervised 13 employees during busy opening shift, checking orders for accuracy and completing by making the products for opening .
  • Maintained consistent daily operations by establishing procedures and monitoring team performance.
  • Supervised performance of 4 workers with goals of improving productivity, efficiency and cost savings.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Ben's Soft Pretzels | South Bend, INOpening & Closing Shift Manager06/2016 - 03/2017
  • Opened facility daily and prepared areas for service.
  • Handled customer service issues and rectified employee problems.
  • Counted cash drawer before opening store doors to determine if currency and coin should be added.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared and served cold, hot and beverages to guests.
JJ&B Tomatoes | South Bend, INManager05/2005 - 09/2011
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Plant tomatoes
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Quality control
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Rotated stock to maintain freshness and promote customer purchase.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Greeted customers and provided immediate and courteous service at all times.
Education and Training
Clay High School | South Bend, INGED
Accomplishments
  • Ring speed is a 90%
  • Items rang per minute min 80
  • Fast cleaner with high quantity
  • Promoted from cook to manager, in less than 12-months
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Aldis Inc.
  • Cici's Pizza
  • Ben's Soft Pretzels
  • JJ&B Tomatoes

School Attended

  • Clay High School

Job Titles Held:

  • Associate
  • Manager
  • Opening & Closing Shift Manager

Degrees

  • GED

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