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ASSOCIATE
Professional Summary
I am a talented, hard-working Point Park University graduate. I am PA certified to teach grades 4-8. My content specialty is in Science and Special Education. Teaching is my passion and the qualities I have to offer are effective. With my strong understanding of teaching, professional relationships with parents, staff and administration are to be done cooperatively and very important to me. As well, to promote a better learning atmosphere for my students, positivity will be reinforced and encouraged. I prioritize students' success and taking the holistic approach to development. Furthermore, I am determined and passionate about building student rapport and advancing education in complex subject matters, like Science.
Skills
- Customer service orientation
- Cash handling
- Communication skills
- Scheduling
- Proactive
- Optimistic, Friendly
- Compassionate
Education
Point Park UniversityCity, StateExpected in 12/2020Bachelor of Arts: Education
- Majored in 4-8th Science and Special Education
- Received [Scholarship Name]
- Graduated with [Number] GPA
- Dean's List [Semester and Year]
Work History
Petsense- Associate
Henderson , TX02/2019 - Current
Henderson , TX02/2019 - Current
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained as Cashier/Bakery Opener and provided back-up coverage to provide customers with optimal support.
- Answered questions about store policies and concerns to support positive customer experiences.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Efficiently processed new orders, completing hundreds of daily transactions with remarkable accuracy.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Prepared estimated 70+ orders simultaneously during peak lunch periods with 67% accuracy rate, maximizing customer satisfaction and repeat business.
- Distributed food to team members with efficiency in high-volume environment.
- Prepared average of 70 orders each shift.
- Changed and sanitized all cutting boards and surfaces between tasks to avoid cross-contamination.
Surgery Partners- Front Desk Receptionist
Saint Matthews , KY03/2016 - 04/2019
Saint Matthews , KY03/2016 - 04/2019
- Politely welcomed arriving guests, and scanned their gym membership cards.
- Promptly answered multi-line phone system and greeted callers enthusiastically, asking them to hold and wait for a manager.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Prioritized cleaning tasks and fulfilling duties
Taco Bell- Shift-Lead
Southaven , MS03/2015 - 08/2018
Southaven , MS03/2015 - 08/2018
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Worked with team members to improve performance and implement training updates.
- Responded to and resolved customer questions and concerns.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Worked 2 different stations each hour to provide optimal coverage and meet production goals.
- Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
Accomplishments
- Elected by fellow athletes and coaches to represent the Point Park Cross Country Team as Team Captain.
- 2019 NAIA Champion of Character Award- track and field
- 2020 NAIA Champion of Character Award- cross country
- Placed 20 at the 2019 NAIA Cross Country Conference Championship.
- Represented Point Park athletics at Vancouver, WA in 2020 for the NAIA National Cross Country Meet
- Represented Point Park athletics at Cedar Rapids, Iowa in 2019 for the NAIA National Cross Country Meet
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Resume Strength
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- Strong summary
Resume Overview
School Attended
- Point Park University
Job Titles Held:
- Associate
- Front Desk Receptionist
- Shift-Lead
Degrees
- Bachelor of Arts : Education
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