Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Customer service
Friendly and personable
Project organization
Calm and understanding demeanor
Dedicated hard worker
Will show up on time and prepared
Always strives to push and improve self
Teamwork Skills
Experience
05/2017 to 07/2018
AssociateBenz Communications – San Francisco, CA,
Working on fryer, sub station, cleaning, customer service.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Identified needs of customers promptly and efficiently.
Cleaned work areas, equipment and utensils.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Distributed supplies, utensils and portable equipment.
Maintained order and cleanliness of work areas in conformance with health codes.
Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Floated in food-prep area to identify support tasks and receive assignments from cooks.
Upheld food safety standards at all times.
Kept work areas, utensils and pans cleaned and sanitized.
Thoroughly cleaned and sanitized dining ware and kitchen equipment.
Ensured compliance with company service standards, including inventory and cash control procedures.
Washed, peeled, cut and measured recipe ingredients.
Kept all utensils, dishes and glasses clean and ready for customer use.
Protected food from spoilage by storing according to safety procedures.
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Resolved customer concerns and relayed relevant information to supervisor.
Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Verified compliance with all sanitation and safety requirements.
05/2017 to 07/2018
AssociateBgc Partners – San Ramon, CA,
Washing dishes, making food, cash register, serving food, working cash register, cleaning, etc.
02/2016 to 07/2018
FAST MemberWillow Creek North Short – City, STATE,
Setting up various equipment, cleaning and basic service, working with kids, teamwork.
Completed opening, closing and shift change tasks to promote store efficiency.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed side work tasks, including [....] and [....].
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Mastered point-of-service (POS) computer system for automated order taking.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Suggested additional menu items, beverages and desserts to increase sales.
Monitored and counted food stock and supplies to reorder on time.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Ensured compliance with company service standards, including inventory and cash control procedures.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Kept work areas, utensils and pans cleaned and sanitized.
Resolved customer concerns and relayed relevant information to supervisor.
Education and Training
Expected in 05/2020
Bachelors: University of Iowa - Iowa City, IA, GPA:
Major in Psychology and English/Creative Writing
Expected in 06/2018
High School Diploma: Glenbrook South High School - Glenview, IL, GPA:
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