Associate resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • Basic math
  • Time management
  • Customer service
  • Data management
  • Team management
  • POS systems operations
  • Reasoning
  • Leadership skills
  • Supply and inventory management
  • Employee training and development
  • PC proficient
Education and Training
Expected in 06/2009
High School Diploma:
East Bridgewater Jr./Sr. High School - East Bridgewater, MA
01/2013 to 06/2019
Associate Bsr New York, NY,
  • Directed and supervised staff performance.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Provided customers with insight on optimal tools, equipment and materials, recommending most appropriate options for objectives and explaining instruction on proper use.
  • Handled customer complaints and concerns, escalating complex issues to direct supervisor for quick resolution.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Handled hazardous waste in alignment with company and environmental policies and regulations.
  • Complied with company policies, as well as federal and local requirements, to maintain team and public safety.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
07/2012 to 12/2012
Cashier Bed Bath & Beyond Greenville, NC,
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Maintained high standards of job safety, productivity and quality.
  • Observed patron conduct and quickly granted assistance when necessary.
  • Picked up debris and cleaned parking spots, filling areas and inside spaces.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
03/2006 to 12/2019
Bake/Cookie Table Helper (Volunteer) Craft Fair, East Bridgewater U. M. C. City, STATE,
  • Helping the crafters bring in, setup, take down, and take out their merchandise
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Welcomed customers and answered questions.
  • Updated displays, cases and other customer-facing areas to increase sales of items.
  • Processed payments on cash register and counted back bills and change to patrons.

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Resume Overview

School Attended

  • East Bridgewater Jr./Sr. High School

Job Titles Held:

  • Associate
  • Cashier
  • Bake/Cookie Table Helper (Volunteer)


  • High School Diploma

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