associate resume example

During my time at Panera Bread, I was assigned to the dining room being a waiter and help with customer service for the first few months. As time passed on I began to learn how to be a cashier, work on barista, stocking, catering, stocking, wash dishes,be a part of the cleaning crew, and learn to make all customers feel welcome and happy with each interaction from me.

• Worked closely with front-end staff to assist customers.
• Learned roles of other departments to provide coverage and keep store operational.
• Trained new team members in cash register operation, stock procedures and customer service.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Opened kitchen each shift by preparing ingredients, equipment and workstations to meet day's needs.
• Sorted food and supply deliveries and correctly stored each item in its proper location.
• Cleaned utensils, dishes and glasses for customer use.
• Satisfied customers by quickly and accurately handling and preparing orders.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
• Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
• Organized ingredients and restocked supplies to prepare for busy periods.
• Packaged and stored food products appropriately to ensure proper handling and preservation.
• Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
• Re-stocked, organized and arranged service and food stations.

During, my time at Record's Barbecue, I was assigned to customer services and kitchen duties. I would be responsible for delivery of catering orders to the guest car if they came to the store to pick up the order. I also did other tasks such as be an order taker for the front of the house/drive-thru headset, stock up on ice, bread, desserts, utensils, barbecue sauce, and meats like ribs, sausage, chopped beef, etc.

• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Record's Barbecue immediately.
• Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Sorted food and supply deliveries and correctly stored each item in its proper location.
• Cleaned utensils, dishes and glasses for customer use.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Satisfied customers by quickly and accurately handling and preparing orders.