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Assistant/Visual Manager Resume Example

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ASSISTANT/VISUAL MANAGER
Summary

Professional experience in managing specialty shops with an extensive creative approach,and experience in product development, Active store manager, Visual Merchandise, LP,HR .Multiple task and marketing across luxury, departments store, as in partner shops. Providing effective leadership in enhancing sales through our clients, customers . Great customer service and visual concepts, Strong positive energy, Monthly goals Company Expectations, assign our stylist monthly goals on how we will achieve our goals work as a team be a strong team having fun with our clients playing dress up. while building brand identity coaching at the same time to romance product and follow up in our clients books following there birthday months to get them into our store make them feel special.By implementing effective leadership and a solid work ethic with others i have prove to make the right choice to meet and surpass quotas. Specialties: Visual coordinator with over 5+ years experience, Visual Merchandising & Display creative direction, wardrobe styling, Branding Presentation, customer service, HR , SCHEDULING , LP coaching and training new team on board , conference call on our top sales department, Management coaching stylist on the product , design, colors, following up on our client books to ensure our stylist are on top of it as well. Mapping to directing the team through visual directive guides.

Highlights
  • Superior communication skills.
  • Cheerful and energetic
  • Effective team player
  • Staff training and development
  • Superior organization skills
  • Plexis POS system operations
  • Avaya software customer management systems
  • Fluent in Spanish
  • Store operations
  • Retail inventory management
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations
  • Outstanding communication skills
  • Exceptional leader
Accomplishments

Awarded “Top Sales Manager of the Year” in 2014.

Work Experience
bcbgmaxazaria September 2010 to August 2015 Assistant/Visual Manager
San Francisco, CA
  • Responsible for the floor set process from mapping to directing the team through corporate visual direction guides.
  • Organized store merchandise racks by size, style and color.
  • Train all staff on current product knowledge.
  • Partner with the regional visual manager and area manager to implement seasonal floor sets and updates.
  • open,closing store
  • LP,HR scheduling, conference calls
  • manage a team of 18 stylist, monthly goals for stylist and management. company numbers
  • Delivered excellent customer service by greeting and assisting each customer.
  • Ensure the cleanliness of the storeCompleted a series of training sessions to advance from Assistant Manager to Store Manager.Fulfilled customer shipping needs using UPS and USPS methods.Completed weekly schedules according to payroll policies.Trained staff to deliver outstanding customer service.Worked closely with the district manager to formulate and build the store brand..
  • Created visual marketing and styled window displays.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Analyze reports to implement necessary floor changes to increase sales.
  • performs all managers on duty responsibilities, opening and closing the store and store supervision.
  • monitor and respond to sell through.
Karen Millen February 2008 to September 2010 Assistant Manager
San Francisco, CA
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Trained staff to deliver outstanding customer service.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
Guess by Marciano February 2007 to November 2007 management
Las Vegas, NV
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
Sally's Beauty Supply February 2004 to February 2007 Beauty consult
Las Vegas, NV
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Design and implemented customer satisfaction metrics.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Responsible setting the store visuals
  • skin and make up and hair products trained team.
  • LP making sure on shipments.
  • Trained staff to deliver outstanding customer service.
  • open closing store
  • must be knowledgeable of all product in the store keep customers, clients happy.
Education
Abraham Lincoln high school 2003 High School Diploma: high school San Francisco, CA, USA
Cinta Aveda Ianstitude 2014 licenced: cosmetology San Francisco, CA, USA
Skills
  • Leadership: Ability to challenge and motivate managements teams in an atmosphere of mutual respect by fostering support of innovative business practices.
  • LP,HR, Scheduling.
  • Conference calls talking about numbers and our success.
  • Customers Service- Oriented: Ability to function a role model during all store visits, ensuring that our clients and customers remain the top priority.
  • client books following up for events and birthday's making sure we set appointments.
  • coaching while having fun with our clients closing big sales.
  • big floor sets to complete every two weeks a job of 7 people accomplished to complete while training the team and FL and selling at the same time.
  • make a strong team to coach.
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Resume Overview

Companies Worked For:

  • bcbgmaxazaria
  • Karen Millen
  • Guess by Marciano
  • Sally's Beauty Supply

School Attended

  • Abraham Lincoln high school
  • Cinta Aveda Ianstitude

Job Titles Held:

  • Assistant/Visual Manager
  • Assistant Manager
  • management
  • Beauty consult

Degrees

  • High School Diploma : high school
    licenced : cosmetology

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