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Assistant to the Director/Residence Hall Director Resume Example

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ASSISTANT TO THE DIRECTOR/RESIDENCE HALL DIRECTOR
Professional Summary

Responsible Residential Support professional committed to supporting students in all facets of campus life, including emotional guidance and campus safety. Bringing 5 years of experience combined with strong desire to create lasting and positive student rapport. Energetic, motivated and thorough with excellent conflict resolution and organizational skills.

Skills
  • PAVE Conduct Software, Maxient Conduct Software Banner, Adirondack Solutions, CRM, Slate, ERPortal, Microsoft Office Suite, Microsoft Word, Excel, Photoshop, IMovie
  • Academic
  • Administrative
  • Photoshop
  • Advertising
  • Budget
  • Interpersonal
  • CRM
  • Government
  • Leadership
  • Managing
  • Excel
  • Microsoft Office Suite
  • Office
  • Microsoft Word
  • Problem solving
  • Programming
  • Publication
  • Recruitment
  • Research
  • Staff development
  • Training programs
  • Web content
  • Workshops
  • Organizing inventory
  • Customer service optimization
  • Office supplies inventory management
  • Ability to gather research
  • Protocol understanding
Work History
Assistant to the Director/Residence Hall Director, 08/2017 to Current
Harvard University – Southborough , MA
  • Adjudicated entry level student conduct infractions including interpersonal conflict and alcohol use.
  • Provided guidance to students on academic, personal and social issues.
  • Supervised student staff up to 13 Resident Assistant 5 student workers and development of up 400 students in multiple residence halls.
  • Contributed to professional and paraprofessional recruitment, selection, training, and evaluations.
  • Facilitated departmental training workshops for newly hired staff.
  • Oversaw the planning and implementation.
  • Residence hall programs and housing placements for summer.
  • Designed and assisted in the advertising, Informa sessions, and coordinating interviews for the Resident Assistant Selection process.
  • Guided Inter Residence council (IRC) in development of campus wide program and initiatives.
  • Tracked and analyzed residence hall budget of up to 8,000 annually.
Campus Life Coordinator, 01/2015 to 08/2017
Pearson – Amarillo , TX
  • Manage 14 undergraduate Resident Assistants in the administration of 1 on-campus residence with over 400 students.
  • Oversee Residence Hall Council proceedings, managing budgetary matters and resident programming.
  • Develop training for RA staff in emergency protocol and standard procedures.
  • Plan and execute building development programs and outreach.
  • Research, create and implement new living and learning communities within 5 separate residence hall communities.
  • Facilitate the undergraduate student selection process to select Resident Assistants.
  • Plan and execute staff development activities, including staff appreciation days, outings, and the end of the year banquet.
  • Adjudicate high-level violations of the Student Code of Conduct involving drugs and theft.
  • Managed housing for external summer groups, negotiating with organizations to meet the needs of their members.
  • Maintained operational efficiency during a staff reduction, delegating responsibilities to ensure consistent performance.
  • Serve as a co-chair of the Students of Concern Committee, strategizing and providing support to at-risk college students.
  • Resolve parent and constituent questions and concerns.
  • Serve as the campus-wide administrative on-call for emergencies such as, fights, death, or fire.
Assistant Director of Student, 08/2014 to 01/2015
Mitchell College – City , STATE
  • Responsible for creating a student life experience that will significantly contribute to the recruitment and retention of students by creating a welcoming and desirable environment.
  • Recruit, train, and supervise undergraduate student assistants and leaders as directed.
  • Provide leadership for budget review and management within assigned areas.
  • Develop annual operating budget and ensure that college resources are efficiently, ethically, and effectively utilized.
  • Monitor and maintain budgetary controls and accountability.
  • Manage all aspects of the spirit support program at the College.
  • Serve as a liaison for Student Government Association.
  • Assist in the development and implementation of all aspects of Orientation, Welcome Week, and Fall Fest; including the development of publication.
  • Serve as an active member of the Class Programming Committee and oversee the implementation of class programs and events (e.g., Senior Week, Junior and sophomore).
  • Provide leadership and support for assigned clubs and organizations.
  • Exercise judgment and independent initiative; handle time sensitive matters that require concise problem solving and a high degree of confidentiality.
  • Serve as a member of the Administrative Judicial Board for the Office of Community Standards and participate in all training programs.
  • Serve on college committees as assigned.
Enrollment Coordinator, 06/2013 to 08/2014
Mitchell College – City , STATE
  • Manage communication and phone lines.
  • Coordinate prospective student's visits and provide information on particular interests.
  • Create an itinerary to meet the needs of the student and create a positive relationship with the College.
  • Coordinate activities for large group visits by working with Admissions teams.
  • Ensure a high-quality visit experience through thorough planning and communication with campus partners.
  • Act as a team manager for student ambassadors as needed.
  • Post web content and manage online registration system for assigned visit programs.
  • Chaired the campus' Chancellor Award, and responsible for committee recruitment, and nominee solicitation and selection.
Education
Master of Science: Education Technology, 05/2020
Central Connecticut State University
  • Graduated with 4.0 GPA
  • Graduated summa cum laude
Bachelor of Science: Sport Management, 2013
Mitchell College
  • Graduated with 3.0 GPA
Affiliations
Student Conduct Search Committee Member 2020, Staff Celebration development Committee 2019-2020 Student Activities & Leadership Development Committee 2019 Leadership and Activities Committee, 2014 Student Rights Committee, 2014 Residential Life Housing Selection Committee, 2016 Co- chair the Students at Risk Committee, 2016 Resident Assistant Selection Committee 2017-2020
Additional Information
  • Honors & Awards , Mitchell College Most Supportive Staff Member 2016 The National Society of Leadership and Success Excellence in Service to Student 2015 Mitchell College Staff Member of the Year 2014 Marchelle Hall Owens Award for exemplifying ideas of social service,2013 Christine Gallagher Award for positively impacting Student Life, 2013
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Resume Overview

School Attended

  • Central Connecticut State University
  • Mitchell College

Job Titles Held:

  • Assistant to the Director/Residence Hall Director
  • Campus Life Coordinator
  • Assistant Director of Student
  • Enrollment Coordinator

Degrees

  • Master of Science : Education Technology , 05/2020
    Bachelor of Science : Sport Management , 2013

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