Assistant To The Director Residence Hall Director resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Responsible Residential Support professional committed to supporting students in all facets of campus life, including emotional guidance and campus safety. Bringing 5 years of experience combined with strong desire to create lasting and positive student rapport. Energetic, motivated and thorough with excellent conflict resolution and organizational skills.

  • PAVE Conduct Software, Maxient Conduct Software Banner, Adirondack Solutions, CRM, Slate, ERPortal, Microsoft Office Suite, Microsoft Word, Excel, Photoshop, IMovie
  • Academic
  • Administrative
  • Photoshop
  • Advertising
  • Budget
  • Interpersonal
  • CRM
  • Government
  • Leadership
  • Managing
  • Excel
  • Microsoft Office Suite
  • Office
  • Microsoft Word
  • Problem solving
  • Programming
  • Publication
  • Recruitment
  • Research
  • Staff development
  • Training programs
  • Web content
  • Workshops
  • Organizing inventory
  • Customer service optimization
  • Office supplies inventory management
  • Ability to gather research
  • Protocol understanding
Work History
08/2017 to Current
Assistant to the Director/Residence Hall Director Harvard University Southborough, MA,
  • Adjudicated entry level student conduct infractions including interpersonal conflict and alcohol use.
  • Provided guidance to students on academic, personal and social issues.
  • Supervised student staff up to 13 Resident Assistant 5 student workers and development of up 400 students in multiple residence halls.
  • Contributed to professional and paraprofessional recruitment, selection, training, and evaluations.
  • Facilitated departmental training workshops for newly hired staff.
  • Oversaw the planning and implementation.
  • Residence hall programs and housing placements for summer.
  • Designed and assisted in the advertising, Informa sessions, and coordinating interviews for the Resident Assistant Selection process.
  • Guided Inter Residence council (IRC) in development of campus wide program and initiatives.
  • Tracked and analyzed residence hall budget of up to 8,000 annually.
01/2015 to 08/2017
Campus Life Coordinator Pearson Amarillo, TX,
  • Manage 14 undergraduate Resident Assistants in the administration of 1 on-campus residence with over 400 students.
  • Oversee Residence Hall Council proceedings, managing budgetary matters and resident programming.
  • Develop training for RA staff in emergency protocol and standard procedures.
  • Plan and execute building development programs and outreach.
  • Research, create and implement new living and learning communities within 5 separate residence hall communities.
  • Facilitate the undergraduate student selection process to select Resident Assistants.
  • Plan and execute staff development activities, including staff appreciation days, outings, and the end of the year banquet.
  • Adjudicate high-level violations of the Student Code of Conduct involving drugs and theft.
  • Managed housing for external summer groups, negotiating with organizations to meet the needs of their members.
  • Maintained operational efficiency during a staff reduction, delegating responsibilities to ensure consistent performance.
  • Serve as a co-chair of the Students of Concern Committee, strategizing and providing support to at-risk college students.
  • Resolve parent and constituent questions and concerns.
  • Serve as the campus-wide administrative on-call for emergencies such as, fights, death, or fire.
08/2014 to 01/2015
Assistant Director of Student Mitchell College City, STATE,
  • Responsible for creating a student life experience that will significantly contribute to the recruitment and retention of students by creating a welcoming and desirable environment.
  • Recruit, train, and supervise undergraduate student assistants and leaders as directed.
  • Provide leadership for budget review and management within assigned areas.
  • Develop annual operating budget and ensure that college resources are efficiently, ethically, and effectively utilized.
  • Monitor and maintain budgetary controls and accountability.
  • Manage all aspects of the spirit support program at the College.
  • Serve as a liaison for Student Government Association.
  • Assist in the development and implementation of all aspects of Orientation, Welcome Week, and Fall Fest; including the development of publication.
  • Serve as an active member of the Class Programming Committee and oversee the implementation of class programs and events (e.g., Senior Week, Junior and sophomore).
  • Provide leadership and support for assigned clubs and organizations.
  • Exercise judgment and independent initiative; handle time sensitive matters that require concise problem solving and a high degree of confidentiality.
  • Serve as a member of the Administrative Judicial Board for the Office of Community Standards and participate in all training programs.
  • Serve on college committees as assigned.
06/2013 to 08/2014
Enrollment Coordinator Mitchell College City, STATE,
  • Manage communication and phone lines.
  • Coordinate prospective student’s visits and provide information on particular interests.
  • Create an itinerary to meet the needs of the student and create a positive relationship with the College.
  • Coordinate activities for large group visits by working with Admissions teams.
  • Ensure a high-quality visit experience through thorough planning and communication with campus partners.
  • Act as a team manager for student ambassadors as needed.
  • Post web content and manage online registration system for assigned visit programs.
  • Chaired the campus’ Chancellor Award, and responsible for committee recruitment, and nominee solicitation and selection.
Expected in 05/2020
Master of Science: Education Technology
Central Connecticut State University - ,
  • Graduated with 4.0 GPA
  • Graduated summa cum laude
Expected in 2013
Bachelor of Science: Sport Management
Mitchell College - ,
  • Graduated with 3.0 GPA
Student Conduct Search Committee Member 2020, Staff Celebration development Committee 2019-2020 Student Activities & Leadership Development Committee 2019 Leadership and Activities Committee, 2014 Student Rights Committee, 2014 Residential Life Housing Selection Committee, 2016 Co- chair the Students at Risk Committee, 2016 Resident Assistant Selection Committee 2017-2020
Additional Information
  • Honors & Awards , Mitchell College Most Supportive Staff Member 2016 The National Society of Leadership and Success Excellence in Service to Student 2015 Mitchell College Staff Member of the Year 2014 Marchelle Hall Owens Award for exemplifying ideas of social service,2013 Christine Gallagher Award for positively impacting Student Life, 2013

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Central Connecticut State University
  • Mitchell College

Job Titles Held:

  • Assistant to the Director/Residence Hall Director
  • Campus Life Coordinator
  • Assistant Director of Student
  • Enrollment Coordinator


  • Master of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: