assistant to the director residence hall director resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Responsible Residential Support professional committed to supporting students in all facets of campus life, including emotional guidance and campus safety. Bringing 5 years of experience combined with strong desire to create lasting and positive student rapport. Energetic, motivated and thorough with excellent conflict resolution and organizational skills.
Skills
PAVE Conduct Software, Maxient Conduct Software Banner, Adirondack Solutions, CRM, Slate, ERPortal, Microsoft Office Suite, Microsoft Word, Excel, Photoshop, IMovie
Academic
Administrative
Photoshop
Advertising
Budget
Interpersonal
CRM
Government
Leadership
Managing
Excel
Microsoft Office Suite
Office
Microsoft Word
Problem solving
Programming
Publication
Recruitment
Research
Staff development
Training programs
Web content
Workshops
Organizing inventory
Customer service optimization
Office supplies inventory management
Ability to gather research
Protocol understanding
Education
Central Connecticut State University, Expected in 05/2020 ā āMaster of Science:Education Technology - GPA:
Graduated with 4.0 GPA
Graduated summa cum laude
Mitchell College, Expected in 2013 ā āBachelor of Science:Sport Management - GPA:
Graduated with 3.0 GPA
Work History
Harvard University - Assistant to the Director/Residence Hall Director Southborough, MA, 08/2017 - Current
Adjudicated entry level student conduct infractions including interpersonal conflict and alcohol use.
Provided guidance to students on academic, personal and social issues.
Supervised student staff up to 13 Resident Assistant 5 student workers and development of up 400 students in multiple residence halls.
Contributed to professional and paraprofessional recruitment, selection, training, and evaluations.
Facilitated departmental training workshops for newly hired staff.
Oversaw the planning and implementation.
Residence hall programs and housing placements for summer.
Designed and assisted in the advertising, Informa sessions, and coordinating interviews for the Resident Assistant Selection process.
Guided Inter Residence council (IRC) in development of campus wide program and initiatives.
Tracked and analyzed residence hall budget of up to 8,000 annually.
Pearson - Campus Life Coordinator Amarillo, TX, 01/2015 - 08/2017
Manage 14 undergraduate Resident Assistants in the administration of 1 on-campus residence with over 400 students.
Oversee Residence Hall Council proceedings, managing budgetary matters and resident programming.
Develop training for RA staff in emergency protocol and standard procedures.
Plan and execute building development programs and outreach.
Research, create and implement new living and learning communities within 5 separate residence hall communities.
Facilitate the undergraduate student selection process to select Resident Assistants.
Plan and execute staff development activities, including staff appreciation days, outings, and the end of the year banquet.
Adjudicate high-level violations of the Student Code of Conduct involving drugs and theft.
Managed housing for external summer groups, negotiating with organizations to meet the needs of their members.
Maintained operational efficiency during a staff reduction, delegating responsibilities to ensure consistent performance.
Serve as a co-chair of the Students of Concern Committee, strategizing and providing support to at-risk college students.
Resolve parent and constituent questions and concerns.
Serve as the campus-wide administrative on-call for emergencies such as, fights, death, or fire.
Mitchell College - Assistant Director of Student City, STATE, 08/2014 - 01/2015
Responsible for creating a student life experience that will significantly contribute to the recruitment and retention of students by creating a welcoming and desirable environment.
Recruit, train, and supervise undergraduate student assistants and leaders as directed.
Provide leadership for budget review and management within assigned areas.
Develop annual operating budget and ensure that college resources are efficiently, ethically, and effectively utilized.
Monitor and maintain budgetary controls and accountability.
Manage all aspects of the spirit support program at the College.
Serve as a liaison for Student Government Association.
Assist in the development and implementation of all aspects of Orientation, Welcome Week, and Fall Fest; including the development of publication.
Serve as an active member of the Class Programming Committee and oversee the implementation of class programs and events (e.g., Senior Week, Junior and sophomore).
Provide leadership and support for assigned clubs and organizations.
Exercise judgment and independent initiative; handle time sensitive matters that require concise problem solving and a high degree of confidentiality.
Serve as a member of the Administrative Judicial Board for the Office of Community Standards and participate in all training programs.
Serve on college committees as assigned.
Mitchell College - Enrollment Coordinator City, STATE, 06/2013 - 08/2014
Manage communication and phone lines.
Coordinate prospective studentās visits and provide information on particular interests.
Create an itinerary to meet the needs of the student and create a positive relationship with the College.
Coordinate activities for large group visits by working with Admissions teams.
Ensure a high-quality visit experience through thorough planning and communication with campus partners.
Act as a team manager for student ambassadors as needed.
Post web content and manage online registration system for assigned visit programs.
Chaired the campusā Chancellor Award, and responsible for committee recruitment, and nominee solicitation and selection.
Affiliations
Student Conduct Search Committee Member 2020, Staff Celebration development Committee 2019-2020
Student Activities & Leadership Development Committee 2019
Leadership and Activities Committee, 2014
Student Rights Committee, 2014
Residential Life Housing Selection Committee, 2016 Co- chair the Students at Risk Committee, 2016
Resident Assistant Selection Committee 2017-2020
Additional Information
Honors & Awards
, Mitchell College Most Supportive Staff Member 2016
The National Society of Leadership and Success Excellence in Service to Student 2015
Mitchell College Staff Member of the Year 2014
Marchelle Hall Owens Award for exemplifying ideas of social service,2013 Christine Gallagher Award for positively impacting Student Life, 2013
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