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Enterprising Assistant to CEO polished in supporting busy company owners and leadership. Expertly assists with both business and personal requirements to promote productivity. Highly-organized with talent for multitasking using superior time management and decision-making abilities. Talented Assistant to CEO with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional versed in policy, procedure and process improvement strategies. Minimizes labor, increases productivity and maintains quality across board. Multitalented Office Manger with over 16 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
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Massachusetts Institute Of Technology – Boston, MA,
- Oversaw special event calendars for ATL Inc. group, factoring in availability and expected operational demands to keep workloads in balance.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained master calendar for client appointments.
- Set up meeting and event logistics for senior management and updated calendars.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
- Crafted proposals and memos using desktop publishing and word processing software.
- Managed daily invoices, reports and proposals.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Oversaw executive schedules for team of company leaders.
- Recorded and maintained updated information on company services.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
United Family Of Stores – Seminole, TX,
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
- Tracked monthly sales to generate reports for business development planning.
- Liaised with cross-functional teams to develop product positioning strategies.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Kool Smiles – Westlake, MD,
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Directed and oversaw office personnel activities.
- Solicited vendor quotes to determine optimal material purchase pricing.
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
- Processed sales transactions to prevent long customer wait times.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Assisted with payment processing and investigating variances in cash amounts.
- Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
Salem High School - Conyers, GA
Everest College-Georgia - Norcross, GA,
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School Attended
- Salem High School
- Everest College-Georgia
Job Titles Held:
- Assistant to the CEO
- GM Clerk
- Office Manager
Degrees
- High School Diploma
- Medi
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