Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Career association specialist with record of orchestrating efficient operations, championing governance and diversity, and optimizing program delivery, punctuated by top-notch support to executive-level leaders. Well-versed in association governance operations, protocols, and meeting practices. Extensive experience and success in organizational management and administration, driving projects, steering events, and managing administrative operations. Specialize in managing volunteer boards, affinity groups, committees, professional development fellowships, continuing education activities, and competitive educational awards and recognition programs.

  • Program administration
  • Event planning
  • Policy development
  • Project management
  • Logistics
  • Process improvement
Work History
10/2016 to Current Assistant to the CEO Massachusetts Institute Of Technology | Boston, MA,
  • Render high-level support to CEO in society governance, internal operations and communications, executive scheduling, human resources, and special projects and events.
  • Advise CEO on effectiveness of administrative policies and procedures and recommend improvements.
  • Ensure CEO requests and expectations are communicated to staff and followed.
  • Deliver comprehensive governance support to 29-member board of directors, including meeting planning and logistics, agenda setting, documentation prep and posting, and communications.
  • Partner with board president and CEO to evaluate functioning and composition of 23 committees of governance structure; steward processes for annual presidential appointments to committees.
  • Demonstrate excellence in event management through arranging and executing high-level sponsor cultivation events, board retreats, and annual meeting functions.
  • Leverage mastery of nomination and selection processes to manage and publicize awards and trainee fellowship programs.
  • Develop business documents, such as volunteer agreements, meeting minutes, procedure guides, and calls for applications and proposals.


  • Established excellent rapport with board members, earning confidence as go-to person for operational and logistical matters.
  • Conceptualized and developed an orientation handbook for committee members; provided operational framework to ensure effective communication and alignment to society goals.
  • Boosted efficiency by leveraging online technology to transform submission process for program applications and volunteer documentation. Instituted centralized system that benefited both applicants and review panels while ensuing compliance required by accrediting and sponsoring organizations.
  • Launched two $50K research grant fellowships for young investigators; worked with advisory committee to determine parameters, processes, application requirements, and candidate eligibility.
  • Facilitated seamless move to new office location serving as go between with staff and consultants.
09/2002 to 03/2016 Associate Director Council For A Strong America | Washington, DC,
  • Provided front-line department leadership for Deputy Medical Director of Diversity and Health Equity supporting planning.
  • Handled program development, evaluations, financial administration, and HR functions.
  • Facilitated functioning, meeting planning, logistics, agendas, and document and policy development.
  • Ensured council adherence to governance processes, timelines, and expectations.
  • Prepared chairpersons for presentations to governance and provided onsite support.
  • Worked directly with chairpersons and board president on council membership matters, including member recruitment and performance evaluation.
  • Expedited operations of seven minority affinity caucuses of Assembly of Delegates.
  • Collaborated with legal counsel and governance office to ensure compliance with bylaws and procedure codes.
  • Conceptualized and actualized events and projects, including CME workshops, stakeholder summits, and expert roundtables.
  • Provided high-potential psychiatry residents with opportunities for extramural training, development, and mentorship by managing Leadership Fellowship Program.
  • Wrote departmental reports, meeting minutes, talking points, and job descriptions.
  • Conceptualized and coordinated event program books, CME documentation, and evaluation surveys.
  • Collaborated with marketing and design teams to develop compelling messaging, appropriate visuals for division initiatives.


  • Earned chairpersons confidence through expert advisement and well tuned awareness and command of APA workings, protocols, and precedents.
  • Championed addition of first minority position on board of trustees and worked closely with governance leaders to devise nomination and election protocols.
  • Instrumental in publishing Women in Psychiatry, anthology of career reflections of 20 women authors.
  • Secured external funding for special projects by partnering with Development Officer to define project scope, write proposals, and report project activities to sponsors.
  • Co-founded department's flagship traveling town-hall that rallied stakeholders in disadvantaged locales to work together to advance community wellness.
  • Optimized management of nine resident fellowship programs through weekly continuous improvement meetings with program managers to create environment that contributed to success of future psychiatry leaders.
09/1997 to 09/2002 National Executive Secretary Association Of Medical Collegues | City, STATE,
  • Supported affinity organizations for academic planning and business administrators.
  • Served as key organizer for continuing education conferences of varying sizes, scopes, and formats.
  • Contributed to event framing, managed speakers, and conducted event follow-up.
  • Coordinated abstract submission, review, and content development process.
  • Developed external communications, including website content, conference materials, and calls for conference abstracts.
  • Made informed program planning decisions through creation and analysis of basic membership opinion surveys.
Expected in Master of Arts | Public Communication The American University, Washington, DC, GPA:

Certified Associate in Project Management® (CAPM), Project Management Institute

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School Attended

  • The American University

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  • Assistant to the CEO
  • Associate Director
  • National Executive Secretary


  • Master of Arts

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