LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Assistant to LCSW
Please provide a type of job or location to search!
SEARCH

Assistant to LCSW Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MA
ASSISTANT TO LCSW
Summary

Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing client experiences through individualized care.

Skills
  • Problem resolution
  • Team management
  • Customer service
  • Insurance billing & Coding
  • Pre-Authorizations
  • Patient Accounting
  • Managing records
  • Team collaborating
  • Organization
  • Team building
  • Data management
  • Microsoft Office expertise
  • Time Management
  • Staff training and development
  • Strategic Planning
  • Business Development
Experience
Family Counseling Associates | Baton Rouge, LAAssistant to LCSW07/2020 - Current
  • Kept electronic content legal, secure and accessible for relevant internal and external parties.
  • Set up, optimized and enforced consistent document management policies.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends.
  • Guided administrative and professional staff through computer and software problems.
  • Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Aided senior leadership during executive decision-making by generating same day meeting reports to recommend corrective actions and improvements.
The Bone and Joint Clinic of Baton Rouge | Baton Rouge, LALead Medical Assistant & Office Manager to M.D11/2015 - 06/2020
  • Offered patients extra support with examination preparation, biological specimens and general movement between areas.
  • Handled each front-office position with skill, including checking in and checking out patients, pulling medical records and updating system details.
  • Answered 50-100 average daily phone calls to schedule appointments and address patient inquiries.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Worked with Orthopedic, board certified doctors to prepare correct equipment and supplies for over 30 daily emergent and non-emergent appointments.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Pre-certified MRI, Bone density, CT scans, and other diagnostic imaging required for accurate medical diagnoses.
  • Some knowledge of ICD-10 and orthopedic surgical coding
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Supervised, trained and coached team of medical assistants.
  • Assisted patients with registration, new patient paperwork and check-out process.
  • Educated patients about medications, procedures and physician's instructions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
The Melting Pot | Baton Rouge, LAServer/Night Office Manager 01/2014 - 11/2015
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Addressed concerns or complaints quickly to improve service and de-escalated more advanced issues.
  • Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
  • Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
  • Measured business levels and forecasted trends to better align supplies and employee scheduling for optimum coverage.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
The Baton Rouge General Hospital | Baton Rouge , LouisianaPatient Transporter12/2012 - 02/2014
  • Maintained all schedules by delivering patients safely and on time to procedure rooms.
  • Provided patient transport using various equipment and adhered to safety protocols.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Followed HIPAA and OSHA guidelines
  • CPR certified
Education and Training
NuCamp Full Stack Development | Baton RougeCertificate in Full Stack Development - JavaScript Expected in 03/2021
  • Completed coursework in Bootstrap, Node.js, Mongo DB, and JavaScript.
  • Ranked in Top 5% of class as of current
Operation Spark | New Orleans, LABootcamp Certificate in Full Stack Development - JavaScript 09/2020
  • Completed coursework in JavaScript, HTML, CSS and React
  • Women's-Affinity Member
University Laboratory School | Baton Rouge, LAHigh School Diploma05/2012
  • International Baccalaureate Certification Recipient
  • Yearbook editor 2010-2012
  • TOPS Recipient
  • National Honor Society Member
References

Susan Herrod, LCSW

Phone Number: (225) 405-8701

Email: susanherrod@bellsouth.net

Years Known: 1 year

Layla Argrave

Phone Number: (225) 610-7283

Email: layla.argrave@gmail.com

Years Known: 16 years

Rachel Bourdeau

Phone Number: (337) 936-2767

Email: rbourdeau1@gmail.com

Years Known: 6 years

Jon Flores

Phone Number: (504) 491-8587

Email: jonf1990@gmail.com

Years Known: 8 years

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Family Counseling Associates
  • The Bone and Joint Clinic of Baton Rouge
  • The Melting Pot
  • The Baton Rouge General Hospital

School Attended

  • NuCamp Full Stack Development
  • Operation Spark
  • University Laboratory School

Job Titles Held:

  • Assistant to LCSW
  • Lead Medical Assistant & Office Manager to M.D
  • Server/Night Office Manager
  • Patient Transporter

Degrees

  • Certificate in Full Stack Development - JavaScript
    Bootcamp Certificate in Full Stack Development - JavaScript
    High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Assistant-resume-sample

Assistant

BeverlyD Luxe Organic Hair

Houston, Texas

Assistant-resume-sample

Assistant

Teague Design International Inc.

Agoura Hills, California

Assistant-resume-sample

Assistant

Highlight of Qualifications

Phoenix, Arizona

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.